Transcript Wesley Mission Brisbane

Welcome to
AN ACTIVITY OF THE ALBERT STREET CONGREGATION OF THE UNITING CHURCH
Wesley Mission Brisbane
• 102 years old
• Part of Uniting Care & an activity of the Albert St
Uniting Church
• 1st provider of aged care in QLD (1936)
• One of top 10 employers in Aust
• Budget of $90 M + $20+ M p.a. in capital
• 1850 staff + 530 volunteers
• South East QLD Region
• Australia wide (NABS)
Wesley Mission Brisbane
To walk alongside
and in relationship with people to
enhance personal, family and
community
well being.
Aged Care
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Anam Cara
Wheller Gardens
John Wesley Gardens
Sinnamon Village
Bethesda
Aldersgate Court
Community Services
Disablilities
• Work Solutions
• Youngcare
• NABS (Aust wide)
Youth
• Approx 70 staff working
across 15 programs in the
Gold Coast, Beenleigh and
Logan area
Community Services
Emergency Relief
• Brisbane CBD
Child and Family Day Care
• Family Day Care (Wavell Heights,
Yeronga)
• Balmoral Uniting Community Centre
and Family Day Care
• Jahjumbeen Occasional Care and
Toowong Day Care
Community Care
• CAPS, EACH, EACH Dementia
HEADS-UP
stage 2
A service delivery & innovation project of the Gold Coast
Primary Care Partnership Council
CHIC - Connecting Health Care in Communities
Consortia
• Consortia - goals
– To commit to partnerships for
$ and shared service
philosophies
– To develop joint planning role
for funding $ & local needs
– To develop a purpose and
framework
– Dual diagnosis - strategic
development
Planned Achievements
• Pathways
• Resources and tools
• Joint submissions for additional
services required
• Joint planning
• Make better use of existing
services and resources- lead
agents, reduce duplicationshared templates
Consortia
• Achievements
• Challenges
• Recruitment of Partnership
Coordinator
• Strategic Plan developed incl:
• Pathways
• Resources and tools
• Make better use of existing
services and resources- lead
agents, reduce duplicationshared templates
• MOUs / Partnership Agreements
– Core Steering Group
– Networking (consortia)
– Working Groups targeting:
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Step Up Step Down
Dual Diagnosis
Early Intervention (BPD)
• Joint planning & submissions for
additional services commenced
Consortia Sustainability
• Partners in Mind
– Project funded under QH and GPQ
– 2 fte across QH & GPGC
– Aims
• Coordinate and develop effective partnerships between the
Mental Health Services, General Practitioners (GPs) and other
primary mental health care providers.
• Provide support and enhance the capacity of primary mental
health care providers to manage mental health consumers through
the primary care system
• Propose the PIM initiative support the continuation
of Heads-up locally
Youth At Risk Alliance
Complex Needs Assessment
Panel (Youth)
Front Page
CNAP Model
The aim of CNAP is to develop partnerships, initiatives
and projects that meet the needs of young people and
their families with a particular focus on –
Young people with complex needs – improving
service delivery for youth with complex needs including
those who have experienced abuse and neglect,
emotional/family traumas, exclusion from school,
mental health issues and drug and alcohol abuse
Integration – developing clearer pathways for
assistance and improved outcomes based on an
integration of services on the Gold Coast.
CNAP/Y brings government and community
representatives in partnership to provide a coordinated
approach when assessing and planning the needs of
clients with complex needs.
Developed in response to increasing numbers of young
people presenting with highly complex needs that
were unable to be supported by the existing service
system.
Open to all Government/Non Government Organisations
CNAPY does not accept self referrals
History of CNAPY Funding
Primary Care Partnership Council
CHIC Funding
Heads Up Consortia
Phase 1
Mapping/Scoping
Phase 2
CNAPY
June 2010
Panel Membership
Northern Gold Coast, Communities for Children: Christine Nicholson
The Benevolent Society, Early Years Centre: Alana Laundy
Department Of Communities, Child Safety Services: Carolyn Moore
Department Of Communities, Youth Justice: Maureen Dunn
Department of Education Training and the Arts: Kerrie Franklin
Department of Education Training and the Arts: Debbie Cameron
Child and Youth Mental Health Service: Suzie Lewis
ACT for Kids: Dr Kaye Pickering
FSG: Christine Tabone
Qld Police Service: Greg Aubort
Youth At Risk Alliance: Tanya Twyford
Strengths of the panel
• Young people/family being linked in with appropriate support
services;
• CNAPY goals/outcomes achieved for young person;
• Assistance with access to alternative learning programs;
• Young person/family supported to access medical/health services;
• Collaborative positive problem solving, multi-agency solutions,
information sharing, multiple areas of expertise;
• The panel provides strategic direction and assembles a wealth of
professional experience monthly that facilitates real outcomes;
• A coordinated youth worker support provides the valuable means to
implement strategies and ‘make it happen’;
• Multi disciplinary approach to very difficult youngsters and their
families;
• Partnering/sharing with “other” organizations;
• Strong commitment from all members.
Challenges for Panel members
• Taking your organisational hat off when you walk into panel and
putting on your CNAPY hat;
• Reducing waiting list times;
• Funding, coming up with innovative ways to support families with a
limited brokerage.
Criteria for Referral
A child aged 0-10years and their family
The child has multiple and complex needs, is at
serious risk of harm and requires intervention from
two or more services/departments;
The child/family/child guardian consents to the
process and information being shared; and
Evidence that the current service system has been
unable to meet the needs of the child/family and
that only a collaborative and multi-agency approach
can meet their needs.
Common
presentations/themes/issues
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Behavioural issues, resulting in school suspensions
Legal issues
Transport
Financial issues related to unemployment
Abuse - exposure to domestic violence
Substance misuse – parents
Disability – Intellectually Impaired
Developmental delays (fine motor, speech, social)
Environmental issues – housing issues
Health/mental health issues for young people and their
parents
Communication issues for parents
Support offered to families
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Back to school needs – Shoes/Uniforms/Books/Camps
Swimming lessons
PCYC membership – Taekwondo/Boxing
Holiday care programs
Dancing lessons
Lockable storage cupboards
TICA reports
Public transport
Art materials
Drivers licence
Support offered to families
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Paediatrician appointments
Psychologist appointments
Counselling
Occupational Therapy appointments
Speech Therapy
FABIC
Youth worker support - Mileage/fuel
Case study
◆ Attaches to unknown people
◆ No boundaries or awareness
Disabilities
◆ Intellectual (parent)
◆ Learning difficulty (parent)
◆ Grandparents assisting with parenting
Communication ◆ “No play”
◆ Little interactions between parent and y.p.
Legal Issues
◆ Intervention from DChS
◆ Substance misuse/Alcohol (parent)
◆Domestic violence (parent)
Developmental ◆ Socially immature
◆ Learning difficulties
◆ Little exposure to education
◆ Functioning well below peers
Environment
◆ 2 adults in one bedroom, 1 adult and 3
children sleeping on a mattresses on the floor, 1 adult on the couch.
• Behaviours
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Outcomes for the family
• Success in gaining a larger house through the Department of
Housing
• Young person was able to access more learning support through
school – phonics program, educational program to assist with
learning at home;
• Occupational Therapy assessment – assisted with developing more
skills – fine motor, sensory and visual awareness;
• Younger sibling was able to access a childcare program with the
support of partnering agencies – Communities for Children;
• The children’s school books, part payment made by father, balance
met by Benevolent Society;
• Young person’s dad feels like he has gained more independence
and is able to care for the children better on his own;
• Advocacy and support for dad in court, dad feels the services
provided helped with the children’s behaviour and doesn’t know
what he would have done without CNAPY.