Transcript Avaya Networking Overview - The Evergreen State College

IAUG
Dan Harper – Sr. Manager, Channel
Management
Continue Flexible Paths to Avaya Aura
Integrated Solution Maximizes Past and Future Investments
Benefits
Benefits
• Upgrade to R7.5
for Support
• Gradual evolution
• Consolidation
• Keep user experience
• Mission Critical Contact
Center NES CC to AACC (AML)
Upgrade
& Evolve
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• Accelerate
Collaboration for
specific users (Flare,
Mobility, Video, new SIP
Phones)
• Retain and extend
existing investment
• Upgrade to R7.5 for
rich SIP peering &
Support
Integrate &
Accelerate
Benefits
• Refresh EOL
• Collaboration, new
phones for all users
• Match product fit for path
Avaya Aura (mid-large) or IP Office
(small – mid)
• Investment protection
commercial offers
Technology
Refresh
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Flexible Promotions for each Strategy
Upgrade
& Evolve
Integrate
& Accelerate
Technology
Refresh
ASIPP – Avaya Software Investment Protection Program
CS1000 Evolution
Promotion
Collaboration Server
for CS1000 Promotion
© 2012 Avaya Inc. All Rights Reserved - Confidential
Triple 7 Promotion
3
AVAYA AURA SOLUTION FOR
MIDSIZE ENTERPRISE (AKA
COLLABORATION
PACK/SERVER)
© 2012 Avaya Inc. All Rights Reserved - Confidential
5
Avaya Aura® Solution For Midsize Enterprise
UC Applications
“In-a-box”
• Avaya Aura® Session
Manager
• Avaya Aura® System
Manager
• Avaya Aura® Presence
Services
• Avaya Aura® Application
Enablement Services
• Communication Manager
Utility Services
• Avaya Aura®
Communication Manager
and Communication
Manager Messaging
• Avaya Aura® System
Platform
© 2012 Avaya Inc. All Rights Reserved - Confidential
Avaya Aura® Solution for Midsize Enterprise
Uses System Platform technology
Avaya Common Server
Target 250
to 1000
users,
10’s of
locations
Single
path
install,
fast, less
costly
Utility
Server
including
Enterprise
Directory
Server
Secure
remote
monitoring
(SAL)
Basic Configuration
250 – 1000 users
Less complex, quicker turn-up, less support
needed for system management/expansion
CM Messaging
300 agent Contact Center
High Availability (New with 6.2)
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Avaya Aura® Solution for Midsize Enterprise
Greenfield
SIP and H.323
Endpoints
• Simple: embedded
applications, virtualized
environment
• Cost Effective: installation is
60% faster on the single
server than the suite of
applications done separately*
Midsize Enterprise r6.1
with integrated
application suite
H.323
or SIP
Trunk
• Green: green thumbprint,
energy efficient
G430 Gateway
Avaya Aura® Conferencing
Standard Edition 6.0
* Current findings
© 2012 Avaya Inc. All Rights Reserved - Confidential
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Avaya Aura® Solution for Midsize Enterprise
3rd party PBX
SIP and H.323
Endpoints
OPTIONAL:
3rd party PBX
Midsize Enterprise r6.2
with integrated
application suite
H.323
or SIP
Trunk
G430 Gateway
Avaya Aura Conferencing
© 2012 Avaya Inc. All Rights Reserved - Confidential
Comments
• Purpose: Optimized
environment for collaboration
leveraging Avaya Aura core
platform.
• Advantages: all-in-one box,
single management platform,
advanced collaboration tools.
• Embedded applications,
virtualized environment,
green thumbprint
• Installation is 60% faster on
the single server than the
suite of applications done
separately*
• Target 250-1000 users, 10’s
of locations
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Avaya Aura® Solution for Midsize Enterprise
Connect to video, bolt-on to PBX
SIP and H.323
Endpoints
SIP/H.323/Analog/
Digital Endpoints
Comments
• Connect: logical migration
path to SIP for the midsize
customers with H.323, bolt-on
to other PBX’s
Midsize Enterprise r6.2
with integrated
application suite
Gateway
CM 5.2.1 (or 6.x)
H.323
Trunk
G430 Gateway
Avaya Aura® Conferencing
Standard Edition 6.0
© 2012 Avaya Inc. All Rights Reserved - Confidential
• Expand: establish an
environment to experience
HD video & wideband audio
endpoints firsthand, along
with advanced collaboration
• Mobility: add Avaya one-X
Mobile or one- X
Communicator for remote
workers
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Avaya Aura® Solution for Midsize Enterprise
CS1000 scenario
SIP and H.323 Endpoints
SIP/UNIStim/Analog/
Digital Endpoints
Comments
CS1000 R7.5+
Midsize Enterprise r6.2
with integrated
application suite
SIP Trunk
G430 Gateway
© 2012 Avaya Inc. All Rights Reserved - Confidential
• Purpose Establish a trial
environment to experience
HD video & wideband audio
endpoints firsthand
• Telephony Voice calls can be
made between all endpoints.
• Video A CS video endpoint
can make a point-to-point call
to another CS video endpoint.
• Conferencing On-demand
conferencing can be initiated
from any CS endpoint. All
video endpoints can
participate in group
conferences. Group dial-in
conferences can be hosted by
AAC on either system.
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AVAYA AURA ENABLING
COLLABORATIVE
COMMUNICATIONS WITH
CS1000
© 2012 Avaya Inc. All Rights Reserved - Confidential
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Collaboration Pack for CS 1000
Get started with Avaya Aura CS 1000 Integrated Solution Path
Enables BYOD with Collaboration
capabilities for CS 1000
 A complete turnkey solution for rapid deployment
 Advanced user applications that support remote and
mobile workers
 Ease and flexibility to support BYOD strategies and
rollouts
 Integrated with CS 1000 desktop phones, rich peering
features, shared presence, shared messaging
Collaboration
Pack
for CS 1000
April 16,
2012
Integrated Solution
© 2012 Avaya Inc. All Rights Reserved - Confidential
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Supported Configuration for Converged User
Integrated with CS 1000 desktop phones for single number reach and dial out, rich
peering features, shared presence, shared messaging
PSTN
Collaboration Pack for
CS 1000
CallPilot
SIP or PRIs
Avaya Aura ME6.2
G430 or G450 gateway
CS 1000 Rls7.5
SIP
SIP
Converged user =
CS1K registered
phone twinned with
Collaboration Pack
registered soft
clients
One-X Mobile
(SIP) for iOS
39xx
39xx
3G
Flare Communicator
for iPad, Windows
© 2012 Avaya Inc. All Rights Reserved - Confidential
11xx
(also 12xx)
11xx
(also 12xx)
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Collaboration Pack for CS 1000: What is Included
Clients
User Licenses
50 Flare Communicator
for iPad or one-X Mobile
SIP iOS
50 one-X
Communicator (incl.
in UCAI entitlement)
Infrastructure
• Avaya Aura® Solution for Midsize Enterprise or
Communication Manager Server
• Avaya G430 or G450 Gateway
Support
• Support Advantage
• 1, 3 or 5 year contract lengths
© 2012 Avaya Inc. All Rights Reserved - Confidential
50 users Enterprise
Edition
Professional Services
• OPTIONAL Avaya Professional Services
• APS Implementation with CS 1000 Integration
• Easy to Add Phones, AVCS, and APS a la carte menu
Upgrade Subscription
• Upgrade Advantage built in upgrade subscription
protection
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Avaya Aura for CS 1000
CS 1000 customers can invest in their solution with confidence
Accelerating
Collaboration
• Avaya Aura® CS 1000 Integrated Solution
• Start now Collaboration Pack for CS 1000
Continuing
Roadmap
• Delivering increased customer value with
release 7.5, 7.6 and beyond
Investment
protection
• Retain phones and add capabilities
© 2012 Avaya Inc. All Rights Reserved - Confidential
• SIP Consolidation, endpoints and applications
• Credit for existing application investment
• Continue to Sell & Expand
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REFERENCE ARCHITECTURE
& AVAYA SESSION BORDER
CONTROLLER
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The Benefits of a Reference Architecture
– Allows a known reference configuration to speed time to
market in the short term (faster deployment) and . . .
– Reduce support costs in the long term
– Installation wizard provides basic configs to minimize
configuration for known entities
– Overall lower risk and cost
– Regularly tested solution with multiple software iterations
© 2012 Avaya Inc. All Rights Reserved - Confidential
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SM & SBC are Partners for Session-Based Communications
PSTN
SP MPLS Edge
SP MPLS Core
Session Manager:
Functions Inside the Network
Enterprise
Demarc
SBC:
Interface to External Network
• Border Signaling and Media Control
•
Edge Normalization
• DoS and DDoS Mitigation
APP
• Intrusion Detection / Prevention
• Topology Hiding
•
Media Anchoring
APP
•
Network Address Translation
(NAT)
• Facilitate Internet Border Access / Fed
•
Remote Worker, Agent, Video
• Session Replication (Edge Call
Recording and Lawful Intercept)
© 2012 Avaya Inc. All Rights Reserved - Confidential
Enterprise
CM
SIP
Trunk
Session
Manager
• Application Integration
• SIP Server Load Balancing
• Centralized CAC / CDR
• Centralized Policy – LCR, Time of Day, SP Arbitrage
• Core Signaling and Media Control
• External Policy Interfaces (Dev. APIs)
• User Relation Element (URE) / SIP Registrar for Subs
• SIP Adaptations (Numbering, Normalization)
• Simplified Numbering Plan Administration
• System Wide Survivability
APP
APP
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Configuration 1 – SM with centralized trunks
Incoming calls are directed to the SBC, which forwards the calls to SM. SM routes the
calls to the appropriate destination. Outbound calls are directed from the Access
Element PBX’s to SM for call routing.
Application
System
Manager
MM MX
VP
CM
App
App
Application Platform
Avaya AuraTM Core
Session
Manager
Connection
Service
Providers
Session
Manager
Session
Manager
SBC
Data Centers
SIP
Trunks
Avaya AuraTM SBC or
Acme Packet SBC
B5800
ooo
Avaya one-X®
endpoints
SBC
Access
3rd Party PBXs
© 2012 Avaya Inc. All Rights Reserved - Confidential
Service
Providers
ooo
3rd Party
endpoints
NOTE: B5800 SBC only
required for primary SIP
trunks, not failover trunks.
Avaya
CM or CS1000
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Configuration 2 – CM/CS1000 with centralized trunks
This configuration applies to CM R5.2.1 and later releases, and applies to CS1000 R6 and later.
Customer has a small number of large CM’s and has not purchased SM.
Note: configuration 2 is only applicable when no SIP applications are deployed in the environment. If
any application interfaces to CM/CS1000 using SIP, then Session Manager must be added to the
configuration, and the customer deploys configuration 1.
Applications that interface with CM via a non-SIP protocol (e.g. PRI or QSIG) are acceptable.
Service
Providers
Connection
SIP
Trunks
SBC
ooo
Access
© 2012 Avaya Inc. All Rights Reserved - Confidential
Avaya AuraTM SBC or
Acme Packet SBC
Avaya
CM or CS1000
Standalone
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Configuration 3 - SMEC deployments
SBC on SP end only, which can be from any vendor (not just Acme Packet).
The SP might host multiple customers on a single SBC instance.
A customer may own an SBC on their premise. It is allowed, but not required.
Service
Providers
SBC
Connection
SIP
Trunks
ooo
Access
© 2012 Avaya Inc. All Rights Reserved - Confidential
IP Office,
BCM or SCS
2222
What’s New?
Avaya Acquires Sipera Systems SBC & SIP Security
Acquisition Close: October 4, 2011
Positions Avaya to meet growing demands of
enterprise, SME, contact center SIP environments
Brings new Session Border Controller (SBC)
capabilities to current Avaya offerings: Enterprisefocused UC/CC security, ease of implementation,
extensibility, portability to other platforms
Enables Avaya to fulfill mission of providing the
best in business collaboration by enhancing security,
increasing implementation and management
flexibility and extending unified communication and
collaboration beyond the enterprise boundary
Fulfills Avaya’s approach of owning strategic
intellectual property allowing us to innovate and
speed time to market
• R&D
Resources
• Technology
Innovation
• SBC
• Security
• Sales and
Marketing
• Services
• Viper Lab
© 2012 Avaya Inc. All Rights Reserved - Confidential
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Avaya Session Border Controller for
Enterprise Features
RFC 5853 SBC Functions
SIP Trunks Only
Media Traffic Management
Topology Hiding
Fixing Capability Mismatches
Avaya SBCE: SIP trunks up
to 2,000 sessions
Maintaining SIP-NAT bindings
Access Control
Protocol Repair
Inter-working
© 2012 Avaya Inc. All Rights Reserved - Confidential
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Avaya Session Border Controller Advanced for Enterprise
is more than an SBC
Define
Security
Assess
Posture
Manage
Compliance
Implement
Measures
Comprehensive Real-time UC security
Avaya SBCAE: Comprehensive UC Security
© 2012 Avaya Inc. All Rights Reserved - Confidential
©
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Avaya Aura Pre 6.3 – SIP & Mobile Endpoints
Messaging
Conferencing
Presence
Services
Communication
Manager
Avaya Aura®
VPN
concentrator
Proxy
Today SIP endpoints
outside of the
enterprise must rely
on an VPN client and
VPN concentrator.
Avaya one-X®
Client Enablement
Services
Internet
Internet
Data
Cellular
Voice
Flare Communicator
Avaya one-X
iPad and Windows Mobile SIP iOS
Avaya one-X®
Communicator SIP
Windows and MAC
Avaya one-X® Mobile
RIM – Android - iPhone
VPN client required on Device
© 2012 Avaya Inc. All Rights Reserved - Confidential
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Avaya Aura 6.3 – SIP & Mobile
Endpoints
Messaging
Presence
Services
Communication
Manager
Avaya Aura®
Avaya one-X®
Client Enablement
Services
SBC
Proxy
With SM 6.3 SIP
endpoints can
register through an
SBC and receive full
AST features. No
more VPNs needed
Conferencing
Internet
Internet
Data
Avaya SIP Phones
Cellular
Voice
Avaya Desktop
Video Device
Flare Communicator
Avaya one-X
iPad and Windows Mobile SIP iOS
© 2012 Avaya Inc. All Rights Reserved - Confidential
Avaya one-X®
Communicator SIP
Windows and MAC
Avaya one-X® Mobile
RIM – Android - iPhone
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