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©2014 Experian Information Solutions, Inc. All rights reserved. Experian Confidential. Creating Value from Consumer Journey Unified Cross-Channel Attribution Solution and Beyond Xiaolong (Jonathan) Zhang Data Scientist | Experian Marketing Services ©2014 Experian Information Solutions, Inc. All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the trademarks of their respective owners. No part of this copyrighted work may be reproduced, modified, or distributed in any form or manner without the prior written permission of Experian. Experian Confidential. Consumer journey through cross-channel jungle WK 1 WK 2 WK 3 WK 4 WK 5 WK 6 WK 7 DM ● ● ● ● ● ● ● Email ● ● ● ● ● ● ● Digital ● ● ● ● ● ● ● Other ● ● ● ● ● ● ● The Path Beater The Traverser What journeys create the most value for what type of travelers? Touch-path analytics: Paradigm shift from channel-centric to consumer-centric 3 ©2014 Experian Information Solutions, Inc. All rights reserved. Experian Confidential. Attribution towards individual consumer journey Touch-path builder Integrate & link omni-channel marketing data Response builder Match Merge responses and creating value metrics Profiling data append 4 ©2014 Experian Information Solutions, Inc. All rights reserved. Experian Confidential. Capabilities of existing Experian Attribution Solutions Features CI&T RAP CCMP MA Methodology Multiple methods: rulebased or modeled > Modeled alone Data requirements Individual or aggregate channel marketing data > Individual Reporting Excel report or customized dashboard ≈ Integrated with CCMP Post attribution services Analytics consulting and dashboard support ≈ Account services System integration Stand alone < Part of CCMP Pricing Setup and volume < Setup, volume and monthly fee Clients served Dozens including strategic accounts ? Not yet available 5 ©2014 Experian Information Solutions, Inc. All rights reserved. Experian Confidential. Unified Experian Attribution Solution Experian Marketing Attribution Platform CI&T Response Attribution Platform Flexible methods Integrated system Mixed data Dashboard reporting Post-attribution services Touch-path analytics CCMP Marketing Attribution Shifts towards discovering the most profitable consumer journey and post-attribution value-adding services 6 ©2014 Experian Information Solutions, Inc. All rights reserved. Experian Confidential. #FOIC2014 ©2014 Experian Information Solutions, Inc. All rights reserved. Experian Confidential. Xiaolong (Jonathan) Zhang Data Scientist CI&T, Experian Marketing Services e: [email protected] t: 678.731.1339 m: 678 234 0529 ©2014 Experian Information Solutions, Inc. All rights reserved. Experian Confidential.