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Health Care Coverage for You and Your Family! Welcome Agenda • • • • • • Who is eligible to enroll Plan options and what’s new Cost of health coverage How to enroll Enrollment support Questions 2 Who is Eligible to Enroll? To be eligible for TRS-ActiveCare coverage, you must: • Be employed by a participating district/entity and – Be an active, contributing TRS member or – Be employed 10 or more regularly scheduled hours each week Health care coverage for public school employees and their families 3 Employees NOT Eligible to Enroll • State of Texas employees or retirees • Higher education employees or retirees • TRS retirees, receiving or who declined coverage under TRS-Care These individuals are not eligible to enroll for TRS-ActiveCare coverage as employees, but they can be covered as a dependent of an eligible employee. 4 Eligible Dependents • Spouse (including a common law spouse) • Unmarried children under age 25 – Natural child – Adopted child – Stepchild – Foster child • Other eligible dependents listed in Enrollment Guide – Grandchildren (unmarried) – Disabled children (unmarried, of any age) 5 Newborns • Covered the first 31 days if employee has coverage • To continue coverage, employee must add newborn within 60 days after the date of birth • However, an employee has up to one year after the newborn’s date of birth if: – Employee has “employee and family” or “employee and child(ren)” coverage at the time of birth and at the time of enrollment 6 PPO Plan Options ActiveCare 1, 2 and 3 What’s New for 2008-2009? ActiveCare 1, 2 and 3 • No premium increase • No benefit changes • Emphasis on health and wellness New plan features available April 1, 2008 – Blue Care Connection – 24/7 Nurseline – Personal Health Manager (PHM) online health and wellness resource – Live Chat secure, online real-time access for customer service inquiries 8 PPO Network for ActiveCare 1, 2 and 3 Largest PPO network in the state Includes over 50,000 physicians and over 400 hospitals in Texas Available in all 254 Texas counties Advantages to using network Need to locate a Network Provider? www.trs.state.tx.us/trs-activecare www.bcbstx.com/trs providers Receive highest level of benefits No claims to file No balance billing 9 Plan Overview ActiveCare 1 ActiveCare 2 ActiveCare 3 Deductible (individual/family) $1,100/$3,000 $500/$1,500 None Out-of-Pocket Maximum (individual/family) $2,000/$6,000 $2,000/$6,000 $1,000 per individual 80%/20% 80%/20% 80%/20% 20% after deductible $25 for primary $35 for specialist $20 for primary $30 for specialist Coinsurance (Plan pays/participant pays) Office Visit Copay Illustrates benefits when network providers are used. Non-network benefits are also available; see Enrollment Guide for more information. 10 Plan Overview Preventive Care • Routine physicals* • Well-woman exams* • Routine mammograms * • Eye exams* • Well-baby exams • Immunizations • Hearing exams • PSA screenings • Colorectal screenings • Osteoporosis screenings * Services limited to one per person per plan year ActiveCare 1 ActiveCare 2 ActiveCare 3 $0 copay up to $500 per person, per plan year $25 for primary $35 for specialist $20 for primary $30 for specialist Includes all preventive care services billed with an office visit by a network doctor Includes all preventive care services billed with an office visit by a network doctor Coinsurance applies when no office visit is billed or when services are performed outside the office (deductible waived) Coinsurance applies when no office visit is billed or when services are performed outside the office (no deductible) Remaining charges subject to deductible and coinsurance Illustrates benefits when network providers are used. Non-network benefits are also available; see Enrollment Guide for more information. 11 Blue Care Connection® Health and Wellness Programs TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association. Blue Cross and Blue Shield of Texas provides claims payment services only and does not assume any financial risk or obligation with respect to claims. 24/7 Nurseline Advice anytime. Round-the-clock health and the wellness advice from licensed professionals Advice isn’t just needed from 9 to 5. 24/7 Nurseline is here to help. • Nurses provide health advice and information about high fevers, earaches, cuts and bruises and more • Audio health library on topics such as kicking the smoking habit and ways to get a good night’s rest 24/7 1-800-581-0368 Available in English and Spanish 13 Personal Health Manager Your online wellness experience begins here: www.bcbstx.com/trs • Take a Health Risk Assessment • Improve your health with the “Eat Right” nutrition planner • Create a fitness plan to suit your personal health goals and needs with “Get Fit” Click on the Personal Health Manager icon on Blue Access® for Members 14 “Ask-A” Online Advisor Expert advice at your fingertips. Ask the experts. Expert advice from licensed professionals via the Personal Health Manager Our “Ask-A” feature is here to help. Ask a Nurse: Interact online with a Blue Care Advisor on non-emergency, health-related questions using the secure “Ask a Nurse” feature. Ask a Trainer, Dietitian or Life Coach: Send questions about fitness, nutrition, or managing stress. CONFIDENTIAL AND SECURE Receive a response within one business day 15 Blue Points Incentives SM Stay motivated. Earn Blue Points in the Personal Health Manager SM ActiveCare 1, 2 and 3 plan participants and their covered dependents accumulate Blue PointsSM in the Personal Health Manager. • Complete designated health and wellness activities • Report completed activities in the Personal Health Manager • Track your available balance • Redeem earned Blue PointsSM for a variety of items! 16 Weight Management and Tobacco Cessation Tobacco Cessation Program Support for members who want to quit Self-Paced Approach • Online tools and resources via the Personal Health Manager • Secure e-mail outreach to keep members on track Weight Management Program Support for a Healthier You Personalized Lifestyle Management Support • Counseling and coaching with licensed Wellness Coaches • Motivational toolkit • 24/7 Nurseline • Referrals when appropriate 17 Expecting? Special Beginnings® Program 1-800-462-3275 Special Beginnings is a confidential, fullfeatured program helping you to better understand and manage your pregnancy. • A pregnancy risk assessment to determine the risk of your pregnancy and provide you with close monitoring through a series of follow-up calls from an experienced obstetrical nurse. • A welcome packet full of congratulatory gifts including: – – – – Baby bath and soap samples Cleansing cloths Nursing pads Coupons for baby products • Magazines that help you learn more about pregnancy and parenting 18 Live Chat Secure Online Customer Service • Send inquiries to customer service via e-mail • Immediate access to BCBSTX customer advocates • Available Monday – Friday, 7 a.m. to 10 p.m. (CT) 19 What if I Have Questions? Personalized Service Call the TRS-ActiveCare customer service team for: • Claim questions/status • Network provider information • Membership and eligibility • Medical coverage questions • Inquiries (telephone and e-mail) • ID card requests • Transition of care information • Help with online tools! Customer Service 1-866-355-5999 20 Blue Access® for Members Online Member Management Tool Online member management tool. • Check claim status, view and download EOBs (Explanations of Benefits) • Order additional ID cards, and print temporary ID • Send secure e-mail messages to BCBS Customer Advocates • Monthly health articles • Links to health information and wellness tools and resources 21 Prescription Drugs ActiveCare 1, 2 and 3 Your Medco Prescription Drug Plan • Your TRS-ActiveCare health plan has two prescription drug components – Blue Cross and Blue Shield of Texas manages your medical plan expenses, including prescription drug expenses under ActiveCare 1 – Medco manages your prescription drug plan expenses for ActiveCare 2 and 3 23 Your Medco Prescription Drug Plan • Medco has its own mail-order pharmacy – Medco By Mail – which delivers medications to your home at a lower cost • Medco’s mail-order pharmacies fill about 2 million prescriptions per week through a highly automated process that is 99.9997% accurate and is 23 times more accurate than a retail pharmacy* * “Dispensing Error Rate in a Highly Automated Mail-Service Pharmacy Practice”; Nov. 2007, Pharmacology, a peer-reviewed journal of the American College of Clinical Pharmacy 24 Specific Rx Benefit Information • If you are taking a long-term medication, filling your prescriptions through Medco’s mail-order pharmacy provides several benefits: – You receive a 90-day supply of your medication at a lower copay – You have access to Specialist Pharmacists who receive additional training in conditions such as asthma, diabetes, heart disease and more – While retail pharmacists know the medications you fill at one pharmacy, Medco’s Specialist Pharmacists have a complete view of all of your medications so they know if there are potential safety issues and will contact you and your doctor to discuss these issues • You have access to specialist pharmacists whether you fill your prescription at a retail pharmacy or at Medco By Mail • Your medication questions can be answered by calling 1-866-355-5999 25 Prescription Drug Benefits Drug Deductible (per person, per plan year) ActiveCare 1 ActiveCare 2 ActiveCare 3 Subject to $1,100 plan year deductible $50 $50 $10 $25* $45* $10 $25* $40* $15 $35* $60* $15 $35* $55* $20 $62.50* $112.50* $20 $62.50* $100* Retail Short-Term (up to 30-day supply) Generic/Preferred Brand/NonPreferred Brand Retail Maintenance (after second fill, up to 30-day supply) Generic/Preferred Brand/NonPreferred Brand Medco by Mail (up to 90-day supply) Generic/Preferred Brand/NonPreferred Brand 100% of the discounted cost at the time of purchase; 80% will be reimbursed by Blue Cross and Blue Shield of Texas after deductible * If you obtain a brand-name drug when a generic equivalent is available, you are responsible for the generic copayment plus the cost difference between the brand-name drug and the generic drug. Chart illustrates benefits when network pharmacies are used. Non-network benefits are also available; see Enrollment Guide for more information. 26 Prescription Drug Benefits ActiveCare 2 and 3: Applying the Deductible Example 1—Claim cost less than $50 Deductible Total Cost Deductible Applied Copay Deductible Remaining First Fill $37 $37 $37 $13 Second Fill $37 $13 $13 + copay $0 • Once the deductible is satisfied, the member pays the applicable copay • Member-paid cost differences between a brand-name drug and a generic equivalent do not apply to the deductible • Member cost share will not exceed the cost of the medication 27 Prescription Drug Benefits ActiveCare 2 and 3: Applying the Deductible Example 2—Claim cost more than $50 Deductible Total Cost Deductible Applied Copay Deductible Remaining First Fill $100 $50 $25 $0 Next Fill $100 $0 $25 $0 • Once the deductible is satisfied, the member pays the applicable copay • Member-paid cost differences between a brand-name drug and a generic equivalent do not apply to the deductible • Member cost share will not exceed the cost of the medication. 28 Information Resources • TRS Web site – www.trs.state.tx.us/trs-activecare – – – – Pharmacy Benefit Highlights List of maintenance medications FAQs Download forms • Medco Member Web site – www.medco.com – – – – – – – Prior Authorization List Formulary Information Locate a Participating Pharmacy Health and Wellness Information My Rx Choices® / Price a Medication Online Ordering Download forms • Customer Service Number 1-866-355-5999 • Benefits Booklet 29 My Rx Choices® Your online savings tool Lower your cost for prescriptions with My Rx Choices • Features include: – Personal assessment of cost-saving opportunities based on your prescription plan and medications that you or covered family members take on an ongoing basis. – Best-value alternatives based upon greatest cost savings to you presented in order from highest value to member – Brand-to-generic and retail-to-mail compare options available – Easy-to-understand explanations of complicated concepts – The average amount saved by My Rx Choices users is $294! • Your doctor knows which medications are right for you but you may not know how much they cost. My Rx Choices provides you with available lower-cost options so that you and your doctor can make the most informed decisions based on health and cost. • Simply visit www.medco.com/save. You’ll to take a moment to register before using this service. You can also call 1-866-355-5999. 30 My Rx Choices Available through Customer Service or on www.medco.com • The My Rx Choices home page allows the user to: - Select a patient (prepopulated with all covered household members) - Select a drug to compare from a prepopulated list of prescriptions for the user. • Your potential savings are clearly presented. 31 My Rx Choices Medco can facilitate on generic equivalents received through mail order 32 My Rx Choices Members may print a kit to discuss lower-cost alternatives with their doctor 33 More about Your Rx Benefits • Refill your medication at www.medco.com when you use Medco By Mail • Sign-up for “Refill Reminders” at www.medco.com • Speak to a specialist pharmacist about the medications you are taking for a specific condition • Send e-mails to Customer Service and to Medco pharmacists through the Medco member Web site 34 Medco Tour of Champions • An endorsement campaign featuring six Olympic gold medalists – each with a chronic or complex condition • Promotes Specialist Pharmacists as providing a higher level of care for people with chronic and complex conditions like asthma and diabetes • Campaign runs through 12/08 35 HMO Plan Options 2008-2009 Plan Year FirstCare HMO Plan Option FirstCare Health Plans Service Area 92 counties across Texas 38 FirstCare Health Plans • • • • • No claim forms No preexisting limitations Emphasis on preventive health care No referrals required Extensive provider network – Local hospitals and doctors – Nationwide network through Texas True Choice and PHCS (outside Texas) • Worldwide emergency care 39 FirstCare Health Plans Member Satisfaction • Timely Customer Service – Minimum automation; calls answered in Lubbock, Texas – Limited wait time to talk to a live representative • High member satisfaction for claims processing (90%) • Web site accessibility for information 24 hours a day • Regional offices in Abilene, Amarillo, Lubbock and Waco to serve local communities 40 FirstCare Health Plans What’s New for 2008-2009 • $400 deductible – not applicable on most office visit services; see Plan Summary • Out-of-pocket maximum reduced to $3,500 per person • $100 copay on radio-nuclide stress test • $100 copay on non-pregnancy ultrasound tests • $40 copay on bone mass measurement test • Limited dental-related services have a maximum allowance of $10,000 • External prosthetics devices have a lifetime maximum allowance of $10,000 • 10% copay on preferred diabetic testing supplies • No copay on preferred glucose monitors • Premium increase of approximately 9.9% 41 FirstCare Health Plans What’s New for 2008-2009 • 24/7 NurseLine available – Access a Registered Nurse with your medical questions • • • • • • Staying Healthy Questions Minor Injuries Routine Illnesses Medication Questions Understanding Your Treatment Options Access Their Web site (www.healthforums.com) – Health Assessments – Health Topics 1-800-981-7912 42 FirstCare Health Plans Benefit Copay PCP office visit $20 (no deductible) Specialist office visit $40 (no deductible) Preventive care $20 (no deductible) Outpatient surgery facility $150 Inpatient hospital $150 per day ($750 maximum) Emergency room $100 (waived if admitted) Urgent care $40 Out-of-pocket maximum $3,500 per member 43 FirstCare Health Plans Prescription Drugs Retail Mail Order (up to 30-day supply) (up to 90-day supply) Generic $15 $45 Preferred Brand $30 $90 Non-Preferred Brand $50 $150 Self-Injectable and High Technology Drugs *† 20% 20% $10,000 maximum prescription benefit per person per plan year *Excludes insulin and allergy serum †Not subject to $10,000 benefit maximum 44 FirstCare Health Plans Member Portal • Link from the TRS-ActiveCare Web site for easy access to: – Change PCP – Request ID Cards – Print temporary ID Cards – Change address – Check status of claims – Check status of authorizations 45 Legacy Health Solutions HMO Plan Option Legacy Health Solutions Service Area 18 counties West Texas 47 Legacy Health Solutions • HMO Network Expansion – 389 Physicians in Legacy HMO Network – Added physicians of West Texas Medical Associates to our HMO • Members like HMO features – – – – – Predictable medical expense No deductibles No coinsurance Coverage for preexisting conditions No referrals needed for specialists • In CAHPS Customer Satisfaction Survey, members ranked Legacy HMO in 93% • Local management means timely feedback for participant questions, concerns, medical appointments 48 Legacy Health Solutions • • • • • • Emergencies covered anywhere 24 Hour Nurse Hotline Health Advisory Tools customized to each member Online Personal Health Record Out-of-area care for dependents LHS network has 349 physicians representing over 43 specialties throughout West Texas • Disease and case management for chronic conditions 49 Legacy Health Solutions What’s New for 2008-2009 • $300 copay per day for inpatient hospital ($1,500 maximum per admission) • $300 copay for outpatient hospital • $3,000/$9,000 out-of-pocket maximum per individual/family • $150 copay for emergency room care within 48 hours (copay waived if admitted) • $35 copay for preferred brand-name drug (retail; up to 30-day supply) • $70 copay for preferred brand-name drug (mail; up to 90-day supply) • Premium increase of approximately 5% 50 Legacy Health Solutions Claim Messaging 51 Legacy Health Solutions Pharmacy Savings Messaging $3,835.46 Potential Savings: $1,235.55/yr How to Save Talk to your doctor about switching from Nexium to Prilosec OTC or another comparable drug. Print Report 52 Legacy Health Solutions Web Tools • Best in class tools to help members understand and manage their health and health care finances 53 Legacy Health Solutions Benefit Copay PCP office visit $20 Specialist office visit $35 Preventive care PCP $20 / Specialist $35 Outpatient surgery facility $300 Inpatient hospital $300 per day (5-day maximum) Emergency room $150 (waived if admitted) Urgent care $25 Out-of-pocket maximum $3,000 (individual) $9,000 (family) 54 Legacy Health Solutions Prescription Drugs Retail Mail Order (up to 30-day supply) (up to 90-day supply) Generic $8 $16 Preferred Brand $35 $70 $200 or 50% of charges, whichever is less N/A Non-Preferred Brand Injectable Prescription Drugs - 25% of charges 55 Mercy Health Plans HMO Plan Option Mercy Health Plans Service Area 4 Texas counties: Webb Jim Hogg Zapata Duval 57 Mercy Health Plans • No claim forms • No lifetime maximum • No preexisting condition limitations 58 Mercy Health Plans • Low out-of-pocket expense • Emergencies covered anywhere • Case management – – – – Diabetes mellitus Hypertension Asthma Other chronic diseases • CuraScript Injectable Program 59 Mercy Health Plans • Mercy Health Plans ranked #1 on Consumer Assessment Health Plans Survey (CAHPS)* on the following: – – – – – How people rated their plan How people rated their health care How people rated their doctor How people rated their specialist How people rated the efficiency and helpfulness of customer service * Office of Public Insurance Council 60 Mercy Health Plans Referrals • To visit a specialist, a PCP referral is required; however, referrals are not required for the following: – – – – Women may self refer to a designated OB/GYN Ophthalmologist/optometrist (annual eye exam) Orthopedic surgeon Dermatologist • No benefits available for non-emergency care outside the network or for a specialist visit without a referral from a PCP 61 Mercy Health Plans What’s New for 2008-2009 • Office visit copay changes from $10 to $20 • 10% coinsurance for inpatient, outpatient and diagnostic services • Prescription drug copays change from: – Retail • $5 to $10 generic • $20 to $25 preferred brand (formulary) • $35 to $45 non-preferred brand (non-formulary) – Mail Order • Copays = 2x retail copays • Approximately 10% premium increase 62 Mercy Health Plans Benefit Copay PCP/Specialist office visit $20 Preventive care $20 Outpatient surgery facility 10% coinsurance Inpatient hospital 10% coinsurance, after $500 plan year deductible Emergency room $50 (waived if admitted) Urgent care $25 Out-of-pocket maximum $1,000 maximum (individual) $2,000 maximum (family) 63 Mercy Health Plans Prescription Drugs Retail Mail Order (up to 30-day supply) (up to 90-day supply) Generic $10 $20 Preferred Brand $25 $50 Non-Preferred Brand $45 $90 Infertility drugs are covered at 50% $2,000 maximum prescription drug benefit per person per plan year 64 Scott & White Health Plan HMO Plan Option Scott and White Health Plan Service Area 32 counties across Texas Somervell Erath Hill Bosque Waco Hamilton Mills McLennan Coryell Falls Lampasas Leon San Saba Temple Bell Burnet Llano Robertson Milam Williamson Madison College Station Burleson Blanco Grimes Lee Travis Hays Walker Brazos Georgetown Washington Bastrop Waller Austin Caldwell Regional Office Scott & White Approved TRS Service Area 66 Scott and White Health Plan • Named one of the Highest Ranked Health Plans in Texas by U.S. News & World Report (2007) for the third year in a row • No claim forms, no deductibles • Coverage for preexisting conditions • Worldwide emergency care • Direct access to OB/GYN and ophthalmology • Regional customer service centers in Georgetown, Temple, Bryan/College Station and Waco • 24-hour Nurse Advice Line 1-800-975-6612 67 Scott and White New Cancer Treatment Center – Temple Campus First phase of work is underway Estimated completion date is 1QTR 2009 68 Scott and White Health Plan Expanding Network of Providers • Hospital Additions – Hillcrest Baptist Medical Center/Waco – Grimes St. Joseph Hospital/Navasota • Physician Group Additions – – – – S&W Wells Branch Clinic – March 2008 King’s Daughters Clinic – March 2008 S&W Salado Clinic – September 2008 Expansions/additions proposed in 2008 for Williamson, Travis and Bastrop counties • Pharmacy Additions – SWHP Canyon Creek Pharmacy – Temple – April 2008 – SWHP Salado Pharmacy – September 2008 69 Scott and White Health Plan What’s New for 2008-2009 • Prescription benefit maximum – Increasing from $2,000 to $3,000 per person • Diabetic test strips – Preferred brand $5 – Non-preferred brand $25 • Home infusion therapy benefit – $100 per day – $500 maximum copayment per course of treatment • Premium increase of approximately 9% 70 Scott and White Health Plan Benefit Copay Deductible $0 PCP/Specialist office visit $25 Preventive care $25 Outpatient surgery facility $100 Inpatient hospital $200 per day ($1,000 maximum) Emergency room $100 (waived if admitted) Urgent care $40 Out-of-pocket maximum $3,000 maximum per individual $6,000 maximum per family 71 Scott and White Health Plan Prescription Drugs Retail (up to 34-day supply) Mail Order (up to 90-day supply) None None Generic $5 $10 Preferred Brand $25 $50 lesser of $50 or 50% copay lesser of $100 or 50% copay greater of $50 or 50% copay N/A Rx Deductible Non-Preferred Brand Non-Formulary $3,000 maximum benefit per person per plan year If a brand-name prescription is dispensed when a generic is available, enrollee pays 50% of brand-name cost 72 Scott and White Health Plan Online Wellness Tools • • • • • • • • Succeed® – Health risk appraisal Breathe® – Smoking cessation Balance® – Weight management Relax® – Stress management Nourish® – Nutrition CareTM for Your Back – Back pain management CareTM for Your Health – Healthy living program OvercomingTM Depression – Depression management www.trs.state.tx.us/trs-activecare 73 Valley Baptist Health Plans HMO Plan Option Valley Baptist Health Plans Service Area • Rio Grande Valley • Counties – – – – Cameron Hidalgo Starr (partial) Willacy • Provider Network – More than 780 providers – 11 hospitals Valley-wide 75 Valley Baptist Health Plans • • • • • No deductibles or coinsurance No claim forms No lifetime maximum No preexisting condition limitations Predictable costs 76 Valley Baptist Health Plans • Free diabetic supplies available • Worldwide emergency care • Locally owned and operated in the Rio Grande Valley by Valley Baptist Health System 77 Valley Baptist Health Plans • 99% member satisfaction (employer group survey) • 97% of our providers would recommend our plan to their patients (provider survey) 78 Valley Baptist Health Plans • PCP will refer you to a specialist • No referral needed for a designated OB/GYN • Case management services for diabetes mellitus 79 Valley Baptist Health Plans What’s New for 2008-2009 • No plan changes • Approximately 8.5% premium increase 80 Valley Baptist Health Plans Benefit Copay PCP office visit $25 Specialist office visit $35 Preventive care $25 PCP/$35 Specialist Outpatient surgery facility $250 Inpatient hospital $300 per day ($1,500 maximum) Emergency room $150 (waived if admitted) Urgent care $25 Out-of-pocket maximum $3,000 maximum (individual) $6,000 maximum (family) 81 Valley Baptist Health Plans Prescription Drugs Retail Mail Order (up to 30-day supply) (up to 90-day supply) Generic $15 $30 Preferred Brand $25 $50 Non-Preferred Brand $45 $90 82 Cost for Health Coverage 2008-2009 Plan Year Coverage Categories • • • • Employee Only Employee and Spouse Employee and Child(ren) Employee and Family 84 Monthly Cost of Coverage Page 35 of the Enrollment Guide 85 Application to Split Premium • Married couples working for different participating entities may “pool” funds • Optional • Requires an Application to Split Premium form to be completed by both employees and both employers 86 How to Enroll 2008-2009 Plan Year How to Enroll 2 Complete an Enrollment Application and Change Form •Available in the Enrollment Guide 1 Choose your health plan •Also available online 3 Sign, date and submit form to your Benefits Administrator 88 How to Enroll • If you do not wish to make changes to your current health benefit plan, you do not need to submit an enrollment application form – You will be enrolled in the same plan you selected for 2007-2008 at the same level of coverage • To decline coverage: You must complete and submit a form – even if you have declined coverage before 89 Can Changes in Coverage Be Made After Your Application Has Been Submitted? • Changes can be made up to the end of your enrollment period • Plan choices will remain in effect through August 31, 2009 unless there’s a special enrollment event such as: – Marriage or divorce – Birth, adoption or placement for adoption of a child – A child marries or reaches age 25 – A court order to provide health coverage for an eligible child – Loss of coverage • Changes must be made within 31 days after the event date (special rules apply to newborns) • New application must be submitted for any change 90 Cafeteria Plan Vendor(s) • Making a change through the Section 125 vendor does not automatically generate a change to coverage under TRS-ActiveCare • All changes to TRS-ActiveCare must be signed, dated and submitted on an Enrollment Application and Change Form 91 Are There Preexisting Condition Exclusions? • Pre-x does not apply to employees that initially enroll when the district/entity begins participating in TRS-ActiveCare or to new hires who enroll within 31 days after their actively-atwork date • If covered at any time since 2002, pre-x may apply if employee is hired by another participating district/entity (or rehired by same district/entity) unless gap in coverage is less than 63 days and the employee has proof of prior creditable coverage • A 12-month pre-x condition waiting period may apply due to: – A special enrollment event – A future plan enrollment period (to be determined by TRS for each plan enrollment period) – A transfer to another participating district/entity (or rehire) if the employee or any covered dependent has any remaining preexisting 92 Important Notice Supplemental Coverage • TRS does not offer or endorse any supplemental coverage for any of the health coverage plans available under TRS-ActiveCare • To obtain information about any coverage that claims to be a companion or supplement to any TRS-ActiveCare plan, employees should contact: – The organization making such offering and/or – The Texas Department of Insurance (TDI) http://www.tdi.state.tx.us or the TDI Consumer Helpline (800) 252-3439 93 Your TRS-ActiveCare ID card will be mailed to your home • ActiveCare 1, 2 and 3 – New ID cards will not be issued to current participants unless changing plans; new enrollees will receive new cards • HMO plans – All HMO participants will receive new cards (except for Scott and White Health Plans) – Each individual covered under the plan will receive a card 94 Enrollment Support Dedicated Customer Service • ActiveCare 1, 2 or 3 1.866.355.5999 (Blue Cross and Blue Shield of Texas and Medco) • FirstCare Health Plans • Legacy Health Solutions • Mercy Health Plans • Scott and White Health Plan • Valley Baptist Health Plans 1.800.884.4901 1.877.410.2432 1.800.617.3433 1.800.321.7947 1.800.829.6440 95 Enrollment Support Available Online • Enrollment guide (English and Spanish) • Downloadable forms (enrollment application, split premium, claim form, etc.) • Provider locator • Frequently asked questions www.trs.state.tx.us/trs-activecare 96 Questions Thank you for attending