Transcript Document

Systems That Mean Business
© 2012
Allworx Corp
A Windstream Company
All Rights Reserved
From Visionary Beginnings…
• Founded in 1998
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Kodak, Xerox, Sr. design engineers
Creating Film Kiosks Demonstrate Inventive skills
Specialty - Translating Complex Functions to Simple UI
Cutting Edge Design a core competence
• Introduced First Allworx in 2003
• Acquired by PAETEC November 2007
• Windstream Acquired PAETEC in Dec 2011
• More servers than McDonalds, Burger King
and Wendy’s combined has restaurants
• 23,000+ customers, 350,000+ handsets, 1. 5m users
• Market leader in SME IP PBX
• Defined as less than100 users per location
Award Winning…
Some of Our Customers
Automotive, Insurance
Non-Profit
Healthcare
Educational, Science
Environmental, Energy
Banking, Finance
Top Reasons to Choose Allworx
1. Built for The Future
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SIP Based – not gateway based
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Less complex, lower cost
Supports any SIP 2.0 Trunk, Any SIP
Handset
Migrate to SIP easily from Analog, T1/PRI
2. Focused on SME
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Legacy Features for Today
IP Benefits for Tomorrow
3. Everything is built-in
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Premise based offers greater control
System licenses – easier to manage
Simple, easy-to-understand support
Product Design Simplicity…
…Uncompromising Power
Allworx 6x Server
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30 users included – single license expansion to 60
SIP Trunks without additional cost
Six copper trunks, two analog extensions
One Eight Party conference Bridge *
Solid state memory = long-term reliability
Inexpensive Optional 5-Year warranty
* Licensed option
6x and 6x12 Hardware Configuration
Audio Port
Paging/MoH
WAN Port
6 FXO Ports
USB Interface
Power
2 FXS Ports
Door Relay/Serial Interface
Analog Fail Over Port
LAN Port
Grounding
Allworx 48x Server
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48 users included – 50 user expansions to maximum of 250
Includes SIP without additional cost
2 TI/PRI Circuits built-in**
60 party Conference Bridge DSP **
• Solid State Drive design = increased reliability
• Optional low cost 5 year warranty option
• Low power consumption
** Licensed options
Obligatory Specification Chart
6x12
6X
48X
Up to 60
Up to 250
30…60
48…100…150…200…250
Px
Users
Up to 12
Auto Attendants
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Central Office
Lines SIP
6 FXO
1 PFT
99 SIP channels
6 FXO, exp. to 24*
1 PFT
99 SIP channels
3 FXO, exp. to 21*
1 PFT
99 SIP channels
6 FXO ports
1 PFT
3 Port Expanders per
Analog Phones
2 FXS ports
expandable to 8*
2 FXS ports
expandable to 8*
5 FXS Ports
expandable to 11*
2 FXS Ports
6 Additional w/ 3 Px
Voicemail
8 Ports
2 hours per user
8 Ports
2 hours per user
16 ports
No less than125 hours
Server Based
Conference
Center **
One 8 seat bridge
One 8 seat bridge
Four bridges
max 30 seats/bridge
60 seats across all
bridges
None
Hard Drive
2 GB Compact Flash
2 GB Compact Flash
8GB solid state drive
2 Gig Compact flash
N/A
N/A
2 Built-in **
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T1/PRI
* with optional Port Expander
** optional license
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Functional…Practical…Designed to Last
Sophisticated, flexible top-of-the-line phone
• 24, 3-color Feature Keys (PFK’s)
•192 × 64 Backlight Display
•7 Context Sensitive Soft keys
•11 Fixed Feature Keys
•Full-Duplex Speakerphone
•Built-in Headset Jack
•Integrated Layer 2 Switch
•Power over Ethernet (PoE)
9224
Traditional Console with 96 PFK’s
Simple plug-and-play configuration with automatic detection
Grow to 48, 72, or 96 programmable function keys
Powered from the 9224 phone - No Additional power required
No System Limit of 9224’s with 3 Telephone Expanders
The Workhorse
• Backlit display
• 12, 3-color Programmable Feature Keys
(PFK’s)
• 7 Interactive Soft Keys
• 11 Fixed Feature Keys
• Full-Duplex Speakerphone
• Built-in Headset Jack
• Built-in Layer 2 Switch
• Power over Ethernet (PoE)
9212L
Small, but Powerful
• Four programmable function
keys
• Easy-to-read 192x64
graphical backlit display
• Full-duplex speakerphone
• 4-way conferencing
• Bandwidth options
– 9204 -10/100 Ethernet Switch
– 9204G - 10/100/1000 Gigabit Ethernet
9204/ 9204G
For Compact Workspaces
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Compact size for small workspaces
2 Call Appearance buttons
Easy-to-read 128 × 36 display
10/100 Switch
Power over Ethernet (PoE)
Full-duplex speakerphone
Wall mountable
Bright ringing and off hook status
indictor
• Plug-and-play headset connectivity
9202E
7. 4 or higher
SIP Connectivity is Included
• SIP is Here and Here to Stay
• Dynamic IP offers Voice and Data on shared circuit
• Sharing one circuit for Voice and Data lowers cost
• The most cost effective way to route a phone call
• Implement today or tomorrow - as your needs evolve
Local Users
Firewall
Main Office
Firewall
Remote Phones - anywhere in the world
• Every Feature except Receiving Page
• Direct Station Selection
• Busy Lamp Field
• CO Line Appearance
• Call Appearance
• SIP Trunk Appearance
• ACD Agent
• NAT Access
• Multiple Remote Users behind same firewall
• No VPN Required
• No static IP address required for remote phones
Users/Handsets/Extensions
1. Individuals are Users
(given a voice mail box)
2. All others are Extensions
i.e., kitchen, break room
3. Phones are Endpoints
4. Endpoints are Unlimited
Allworx phones
Generic SIP
Soft-phones
6x Capacities:
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120 extensions
… of which 60 are users
48x Capacities
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500 extensions
… of which 250 are users
Call Routes
Call routes are simply ways that any call or transferred call to a
user or extension is handled
Call Routes are infinitely definable per User
Call Routes add Power and Flexibility
User may modify, if allowed
Call Routes
Define options when busy on a call
Add unlimited destination (s)
Add unlimited additional connections
Select your final destination
Call Routes based on Caller ID
Call Routes based on extension
Route to specific phones…
…and/or directly to any outside line
• 7 unique presence settings
• Change them at will
• Phone, web message center,
iPhone, Android
• Each has its own greeting
Presence
Unified Messaging - Standard
Voicemail/Email in One Box
• Review, retrieve and respond to all your messages from Inbox
• Voicemail SMS text message alerts & escalation
My
Allworx
Manager
My
Allworx
Manager
New employees learn quickly…Lower training costs
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Call Assistant – PC Based Call Control
Call Processing/Power Dialing/Call Logging/Call Recording/Call History
In conjunction with Allworx 9224/9212L/9204/9204G/9202E
Call Recording
When selective permanent call recording preservation is a must
when recording shows status,
pause and resume
Appears in folder where you
want - Records directly to folder not using voicemail port
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TAPI
Contact Management…Outbound Dialing…Inbound Screen Pops
Conference Center
• Secure conferencing option –
ID and Password protection
– Easy-to-use graphic user
interface
• Full administrative view of users
and conferences
– Centralized scheduling and
moderation of calls
• 6x: one 8-party conference bridge
• 48x:
– 4 Managed, Secure Bridges
– 60 Total Bridge Participants
– 30 party maximum per bridge
Conference Center - Participants
Dual Language Support
• 3 language Choices
 English
 French
 Castilian Spanish
 Default: Language 1
 Option to convert to language (2)
Mobile Link
Mobile Link
Mobility Communications for iPhone and Android Smartphone's
iPhone
Android
Administration Programming
Browser Based GUI - LAN or Wan - not a client
The Complete Solution