Transcript Forum for Inkluderingskompetanse

Forum for Inkluderingskompetanse
Michael J. Evans
AFI Oslo
5 December 2013
Supported Employment Model
Definition
“ providing support to people with disabilities
or other disadvantaged groups to secure
and maintain paid employment in the open
labour market”
European Union of Supported Employment 2005
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AFI Oslo
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Supported Employment Model
Stages of Supported Employment
1) Engagement/Job Preparation
2) Vocational profile
3) Job finding
4) Employer negotiation
5) On/off job support
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Supported Employment Model
Strengths & Weaknesses
Offers equality of opportunity
Person-centred approach
Can be used for a wide range of client groups
Supports both the client (employee) and the employer
Focus is on paid employment/full integration
Funding dictates the programme
Absence of regulations and standards
Limited training opportunities
Lack of reliable data and results
It is not so easy!
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AFI Oslo
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Identifying Potential Issues
Problems Faced by Employers
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Lack of awareness
Disability/Employment Legislation
Sickness absence
Apprehension
Health & Safety concerns
Demands of employment organisations/projects
Inordinate supervision
Insufficient skills/experience
Poor cv/application form/interviews
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AFI Oslo
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Identifying Potential Issues
Problems Faced by Job Coaches
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Lack of confidence
Limited training
Inappropriate referrals/job ready
Welfare benefits/pensions
Belief in clients
Parents/carers
Understanding employers’ needs
Confusion over marketing and job finding
Organisational and client demands
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Employment Disability Unit, Dundee
2010/2011 Job Outcomes – How achieved
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Speculative letter
Advertised letter
Advertised telephone call
Application form
Word of mouth
Organised by EDU staff
Employment agency
Via work experience placement
Cold calling
Employer contact
Retention
Self-Employment
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Contacting Employers
Acceptable Employment Options
Open employment
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Supported employment
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Wages/Pension/Disability benefits
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Voluntary work
Work experience
ꜛ Job taster
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Contacting Employers
Methods
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Completing Job Applications
Sending CVs
Telephone
Letter
Brochures/Leaflets
DVD/Social Media
Work Site Visits
Work Experience Placements
Seminar/Conference
Training Events
Employer Meetings
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Internal Factors
Key Success Criteria
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Funding
Staffing
Structure & Activities
Leadership
Development & Monitoring
Staff training
Referral sources
Caseloads
Types of disability and disadvantage
Partnerships
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AFI Oslo
Internal Factors
Organising Employer Engagement
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Job finders
Marketing
Define activities & services
Employer database
Team meetings
Role of an Employment Coordinator
Case notes/Reports
Maintaining contact
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AFI Oslo
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Meeting Employers
What Are Employers Looking for?
• Qualifications and skills
• Experience and work background
• Personality
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Meeting Employers
Qualities Sought by Employers
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Flexibility
Helpful, positive attitude
Team worker
Responsible
Enthusiastic
Reliable
Effective
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Meeting Employers
Job Creation/Job Flexibility
• Job carving
• Tasks taken from existing jobs
• Creates ‘new’ job for supported employee
• Other employees have more time for their tasks
• Job stripping
• Removes tasks from existing job
• Adjusts to limitations of disabled employee
• Other tasks could be added (see Job Carving)
• Job enrichment
• Adding new tasks to existing job
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AFI Oslo
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Supporting the Employer
Work Experience Placements
• Aims and objectives
• Benefits
– Employer
– Disabled person
– Supported Employment provider
• Duration
• The agreement
• Problems
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AFI Oslo
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Supporting the Employer
Employer’s Pro-activity
• Job creation
• Work experience/Job tasters
• Work-site visits
• Mock/Practice interviews
• Encourage job applications
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Potential areas/issues
for further discussion
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European Supported Employment Toolkit
How To Guides
Client Engagement
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Stage 1 of SE process
Person-centred approach
Initial meeting with client
Planning discussion
Action Plan
Potential issues for Discussion
 Referral sources
 Is job ready an issue?
 Could you say no?
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European Supported Employment Toolkit
How To Guides
Vocational Profiling
• Stage 2 of SE process
• Main objectives
• Gather relevant information
• Support strategies
• Action Plan & Review
Potential Issues for Discussion
 What information to gather?
 What format and how long to complete?
 Making the Vocational profile meaningful and accurate
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European Supported Employment Toolkit
How To Guides
Job Finding & Employer Engagement
• Stage 3 & 4 of SE process
• Job search – formal and informal
• Approaching employers
• Job matching
• Job interviews
Potential Issues for Discussion
 What are the formal and informal methods of job search
 Are we skilled/trained to approach employers?
 What are the best techniques – and why?
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AFI Oslo
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European Supported Employment Toolkit
How To Guides
On and Off the Job Support
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Stage 5 of SE process
Process and methodology
Understanding the job and employer
Different forms of support
Potential Issues for Discussion
What type of support is needed?
How long can you provide support?
What are the issues for progression and career planning?
How much support should be given?
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AFI Oslo
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Contact
Mike Evans
+ 44 7951 380014
[email protected]