Transcript DCAS City Wide Training Center e

California Office of Technology Services
Training Solutions
P R E S E N T E D B Y:
P a m e l a J o h n s o n ( O Te c h ) & M i k e V e n u t i ( v e n d o r )
California Office of Technology Services Training Solutions
7/16/2015
Introduction & Agenda
o PACe eLearning program overview, options & procurement
o Courses, eBooks & supplemental learning assets
o Customer eLearning administrator - usage reports & capability
o PC requirements & tech support
o E-learning web site tour
o Q&A
California Office of Technology Services Training Solutions
7/16/2015
Program Overview
PACe eLearning Program Objective:
Offer CA State government a high quality training option that’s convenient to use, cost
effective, and easy to purchase.
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The new PACe program delivers more resources, at a lower price, than ever before
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Open to CA State and local government and education
California Office of Technology Services Training Solutions
7/16/2015
Program Overview
What is PACe eLearning?
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Self paced courses & resources hosted on the internet, accessible through a web site
Training may be taken on-demand anytime of day or night (24x7)
Lessons include an audio instructor, exercises, simulations, assessment, and more
What’s Included?
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Subscription based - 1 year term (from date issued)
Each user gets unlimited access to all courses & resources in their assigned library
Customer administrators receive employee course usage reports
Three options to choose from!
California Office of Technology Services Training Solutions
7/16/2015
Program Pricing & Terms
Training Package Options
Basic Course Library (part #1)
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4,000+ courses and resources
$37 per user
Business - Basic Course Library & eBooks (part #2)
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4,000+ courses and resources
5,000 business and desktop software books (full length)
$99 per user
IT - Basic Course Library & eBooks (part #3)
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4,000+ courses and resources
11,000 technical, business and desktop software books (full length)
$149 per user
eBooks are not available as a stand alone item
California Office of Technology Services Training Solutions
7/16/2015
Program Pricing & Terms
Purchasing PACe
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Order form & user data
Competitive bid has been completed
OTech invoices State government customers
Local government & education
Timeline for user eLearning account delivery 2-3 business days
Users & administrators receive an email with log-in credentials,
user guide and support contact info
California Office of Technology Services Training Solutions
7/16/2015
Program Administration
Program Details & Contact Info
Contract Administrator: Pamela Johnson
OTech Training Solutions: http://www.dts.ca.gov/Training/elearning.asp
PACe home page: http://www.enterprisetraining.com/castate
Comprehensive information on everything presented today!
eMail: [email protected]
Phone: 1-916-739-7502
California Office of Technology Services Training Solutions
7/16/2015
Training & Reference Resources
Something for Everyone!
Basic Course Library
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4,500 courses and resources
IT, business & professional development, desktop software and compliance
One hour courses and other “executive summary” style training
Simulations, video, labs, study guides, live mentors & job aids
Assessments & certification preparation
Accredited & certified course content
• Certification and PDU/CEU tracks:
• Microsoft, Cisco, Oracle, CompTIA, Security ISC³
• PMI/PMP, HRCI, NASBA, CFP, etc
• Higher Ed: under-grad college credit
California Office of Technology Services Training Solutions
7/16/2015
Training & Reference Resources
Find Reliable Information fast!
eBook Libraries
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Information technology, business & professional development, desktop software
Full length books
 For the IT professional – 11,000 titles
 For the business professional – 5,000 titles
Major industry publishers
Bookmark books as needed
Read books on any PC or browser enabled handheld device
Print book pages as needed!
California Office of Technology Services Training Solutions
7/16/2015
Customer Administration
eLearning Administration
User Course Completion Status Reports
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Tracked data: name, email, course title, completed (Y/N), completion date, assessment
score, duration in course and more
Run reports on-demand (html or csv)
Proactive reports emailed to administrators each month
Quantify Course Usage, Plan Requirements,
Justify Training Investment
California Office of Technology Services Training Solutions
7/16/2015
Customer Administration
eLearning Administration
My Plan Course Assignments
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Highlight, recommend or require courses
Assign directly to the users or groups of users
Report on completion status
Easily Guide Users to Courses Based on Compliance/Dept. Objectives,
Projects, Manager Requirements, etc.
California Office of Technology Services Training Solutions
7/16/2015
Program Support
Basic PC Requirements
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Operating systems: Windows XP or higher, MAC OS X 10.4-10.6
Internet browser: Internet Explorer, Firefox, Safari or Chrome
Adobe Flash, JavaVM
Technical Support
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Vendor (toll-free)
Internal helpdesks
OTech Support
California Office of Technology Services Training Solutions
7/16/2015
Training Site Tour
The User Experience!
Let’s Take a Look at the Training Site
http://www.enterprisetraining.com/castate
California Office of Technology Services Training Solutions
7/16/2015
User Advantages
o Convenience – take courses when and where you wish
o Flexible – take entire course or just lessons of interest (no wasted time)
o Avoid travel and time constraints with attending scheduled classes
o Take and re-take lessons as needed
o Career advancement (certification prep, CEU’s, etc)
Easily Print Certificates of Completion!
California Office of Technology Services Training Solutions
7/16/2015
Agency Advantages
o Huge value - quality training at a low cost
o Easy purchasing
o Eliminate costs associated with travel and time off the job
o Centrally manage training across field offices
o Offer targeted training related to programs, projects, etc
o Compliment internal classroom training (i.e. leadership development)
o Confirm course attendance & progress
California Office of Technology Services Training Solutions
7/16/2015
Questions & Answers
California Office of Technology Services Training Solutions
7/16/2015