Transcript AIRBUS LMS - instructional media + magic

Training & Flight Operations Support and Services
March 2010
AIRBUS LMS
AIRBUS TRAINING - C.B.T. Software Design
Jacques TALVARD
AIRBUS LMS / STID2
Objectives
Learning Management System
Objectives (2002)
• CBT on-line
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
• AICC compliance (AGR 010).
• Packaged solution for classrooms
(CMI replacement)
• In Airbus Training Centers
• For customers.
AIRBUS LMS / STID2
March 2010
Page 3
Choice
Choice for the AIRBUS LMS is the consequence of:
• COTS analysis.
• Keep the simple functions of the CMI.
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
• Take into account the big amount of existing menus and routers.
• Existence of legacy lessons (GSM, PPT)
AIRBUS LMS / STID2
March 2010
Page 4
Utilisation
The AIRBUS LMS can be installed on
• A Windows server (intranet or internet)
• A Windows workstation or laptop
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
ACT Mobile classrooms
Airbus Competency Training
AIRBUS LMS / STID2
12 laptops
7 workstations
2 videoprojectors
2 screens
15 flat screens
+ spare
- Courseware
- ACT 2D Trainer
March 2010
Page 5
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
ACT mobile classrooms
AIRBUS LMS / STID2
March 2010
Page 6
Main functions
Learning Management System
Web Based Training: In line content management for:
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Users
Groups
Courses
Menus
Routers
Lessons (Assignable Units)
Training devices
Users’ follow-up
AIRBUS LMS / STID2
People
Courseware
Follow-up
March 2010
Page 7
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Technology
• Server
• Apache server 2.2.10
2.0.59 2.0.52.
• Php
5.2.6
4.4.7
4.3.10
• Database
• Mysql
5.0.67
4.1
• MySQL management: phpMyAdmin 2.11.6
(installation)
• LMS Application (php 5, vTemplates)
• Client
• Internet Explorer 5.5 minimum. Firefox 3.
• AICC proxy.
• Microsoft Office Animation run-time. (MSORUN)
• Flash player + authorware web player.
• PowerPoint Viewer 97 vs 2000. (6.0.2800.1106)
• GSM 2.0.0
• .XML & .DCR ATLAS Players 2.0.5 (Shockwave 8.5.1)
AIRBUS LMS / STID2
March 2010
Page 8
Architecture
Windows
Server
File Server
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Courseware
datafiles
Apache/IIS
Web Server
AIRBUS LMS / STID2
AUs,TDs URLs
Routers
Menus
Users
Follow-up
Database server
March 2010
Page 9
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
AICC AGRs
•AGR 002: Hardware
•AGR 003: Digital audio
•AGR 004: Courseware delivery station: Software
•AGR 005: Peripheral devices
•AGR 006: CMI interoperability
•AGR 007: Courseware Interchange
•AGR 008: Digital video
•AGR 009: Icon standards: user interface
•AGR 010: Web Based CMI interoperability
•AGR 011: CBT Package exchange notification
•AGR 012: Training development checklist
AIRBUS LMS / STID2
March 2010
Page 10
AGR-010
AGR-010
communication
LMS
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
PHP
MySql
HACP
AICC Communication
Apache/IIS
API
Internet Explorer
PPT GSM ATLAS
AICC Proxy
Windows/Linux
Windows
LMS Web Server
Client Workstation
AIRBUS LMS / STID2
March 2010
Page 11
AICC certification tool
• Courseware Interchange (Level 1)
-
Course structure
• Communications CBT  LMS
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
-
Elapsed time, status, score, lesson location, Student preferences
AICC Test Suite version 1.5
AIRBUS LMS / STID2
March 2010
Page 12
AICC certification
AICC AGR-010
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
The AIRBUS LMS has been formally
certified as compliant with the AICC’s Web
Based Computer Management Instruction
System Guideline AGR 010
On 06 March 2008
AIRBUS LMS / STID2
March 2010
Page 13
Server‘s developments
• Server.
• Application (PHP 5, MySQL 5, javascript, vTemplate).
• Data uploading SQL scripts.
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
• Setup.
• Apache server v2, PHP, MySQL database and LMS.
• MySQL database initialisation SQL scripts.
AIRBUS LMS / STID2
March 2010
Page 14
Client’s developments
• Client components.
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
• GSM Viewer (c/c++).
• PowerPoint wrapper (c/c++).
• AICC local proxy (Visual Basic OCX).
• Setup.
• GSM (audio drivers, fonts)
• PowerPoint wrapper,
• MSORun (Microsoft).
AIRBUS LMS / STID2
March 2010
Page 15
Dimensions
• Users.
• 200 simultaneous users.
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
• Routers and menus.
• 1000 routers with 400 entries per router.
• Design for easy change of database.
• MySQL, SQL Server, Oracle.
AIRBUS LMS / STID2
March 2010
Page 16
Constraints (Legacy)
• LEGACY Courseware integration:
• Use the existing data.
• Modules (GSM, PowerPoint, PDF, ATLAS)
• VACBI CMI menus, routers. (*.mnu, *.mdb)
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
• Target minimum operations to put on line and administrate (BackOffice).
AIRBUS LMS / STID2
March 2010
Page 17
Constraints (platforms)
• Only use with Microsoft Internet Explorer Version 5.5 or higher.
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
• Windows 2000 secured platforms.
No admin privileges
Component installation
available in Advertised
programs. Pull mode.
Start -> Programs -> Office automation
AIRBUS LMS / STID2
March 2010
Page 18
User’s interface
Users
User’s Interface
Preferences
Administrators
Instructors
Statistics
Login
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Routers
Lessons
Groups
AIRBUS LMS / STID2
Menus
March 2010
Page 19
User’s menus
User’s Interface
Groups is optional
Administrator
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Instructor
Student
AIRBUS LMS / STID2
March 2010
Page 20
Administration
Course administration
Roster (groups & users)
Menus
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Routers
Lessons
Training Devices
Statistics (reports & exports)
Application preferences
AIRBUS LMS / STID2
March 2010
Page 21
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Administration
Add
Delete Edit
Groups



CSV
CSV
Users



CSV
CSV
Menus




MNU
XML
XML
Routers




AICC
XML
AICC
XML
AUs, TDs 


XML
XML
AIRBUS LMS / STID2
Copy
Import Export
March 2010
Page 22
Roster
User
Group
Course
Groups management
A group is linked to a course
Users management
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
A user is assigned to a group
E-test tools
AIRBUS LMS / STID2
Type
Password
Administrators
Mandatory
Instructors
Mandatory
Examination managers
Mandatory
Students
Optional
March 2010
Page 23
Routers edition
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Editing function for menus and routers
AIRBUS LMS / STID2
March 2010
Page 24
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Routers designer
AIRBUS LMS / STID2
March 2010
Page 25
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Aus edition
AU editing page
AIRBUS LMS / STID2
March 2010
Page 26
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
TDs edition
TD editing page
AIRBUS LMS / STID2
March 2010
Page 27
Preferences (application)
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Login page title
Picture
AIRBUS LMS / STID2
March 2010
Page 28
Preferences (application)
Group editing for instructors
Contact button
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Setup for client components
Tools
AIRBUS LMS / STID2
March 2010
Page 29
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Preferences (application)
AIRBUS LMS / STID2
March 2010
Page 30
Preferences (user)
xsmall
small
default
large
winxp
osx
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
led
solaris
yes = instructor desktop in classroom
no = default configuration
AIRBUS LMS / STID2
March 2010
Page 31
Training Devices
• Associated to a group
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Each group have its own TDs ‘ menu
There is no follow-up on TDs
AIRBUS LMS / STID2
March 2010
Page 32
Menus
• Statistics
Search filters
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
• Training devices menu
Exemples:
– GSM configuration
– Audio, video, video path
– MFTDs start & stop
AIRBUS LMS / STID2
March 2010
Page 33
User’s follow-up
User’s follow-up
Users list
Lesson results
Administrators
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Instructors
Courses list
Quiz list
AIRBUS LMS / STID2
Quiz results
March 2010
Page 34
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
User’s follow-up (routers)
AIRBUS LMS / STID2
March 2010
Page 35
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
User’s follow-up (modules)
AIRBUS LMS / STID2
March 2010
Page 36
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
User’s follow-up (quiz)
AIRBUS LMS / STID2
March 2010
Page 37
Autorun CD/DVD-ROMs
Courseware is delivered on autorun CD/DVD-ROMs.
Media contains routers
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
at AICC format
Admin rights at first install only
AIRBUS LMS / STID2
March 2010
Page 38
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Autorun CD/DVD-ROMs
AIRBUS LMS / STID2
March 2010
Page 39
Uploading a course
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
LMS CD Extractor is designed to upload an
autorun CD/DVD-ROM to a LMS server in 5
steps.
AIRBUS LMS / STID2
-
Import the menus and routers
- Copy the data files
-
Update the filenames (URLs)
-
Create a group linked to the course.
March 2010
Page 40
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
LMS CD Extractor
AIRBUS LMS / STID2
March 2010
Page 41
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
LMS CD Extractor
AIRBUS LMS / STID2
March 2010
Page 42
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
LMS CD Extractor
AIRBUS LMS / STID2
March 2010
Page 43
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
LMS CD Extractor
AIRBUS LMS / STID2
March 2010
Page 44
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
LMS CD Extractor
AIRBUS LMS / STID2
March 2010
Page 45
AUs extensions
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
CMI
•.dat
•.ppt
•.dcr
•.xml
•.doc.html
•.htm
AIRBUS LMS / STID2
LMS
.dat.html
.ppt.html
.dcr.html
.xml.html
.doc.html
.htm
AICC
yes
yes
yes
yes
yes
yes
Legacy
Maintenance
New
Flight, cabin
March 2010
Page 46
MYSQL Administration
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Backup Restore utility
AIRBUS LMS / STID2
March 2010
Page 47
Documentation
•ZASTAGENs….
•AIRBUS LMS Installation guide
•AIRBUS LMS User guide
•AIRBUS LMS version
update
•AIRBUS LMS course
importation
•AIRBUS LMS CMI
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Autorun Extractor guide
•MySQL administrator guide
•Problem Report template
[email protected]
AIRBUS LMS / STID2
March 2010
Page 48
Industrialisation
2004
Web server and LMS load tests
Beta tests
2005
First course – 320 Maintenance with mixed GSM & HTML
2006
+ Aeroflot beta tests
Validations (TLSE)
330 Maintenance
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
320 Flight crew course
320 Cabin course (june)
HTML formats
Delivery Singapore Airlines
380 Maintenance
AIRBUS LMS / STID2
March 2010
Page 49
Development planning 1/2
2002
2003
2004
2005
Mock-ups
2.4
Load test
(MySQL)
Prototypes
Pathware, Docent, Saba
evaluations
(AICC)
Beta
tests
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Versions 1
Versions 2
First course
integration
Customers beta
tests
340
(Admin options)
Securing
LMS CD Extractor
Aeroflot, Hamburg ATC
AIRBUS LMS / STID2
March 2010
Page 50
Development planning 2/2
2005
2006
2.4
340
2.5
2007
2.7
2009
2008
2.8
2.9
330 380
Versions
FC, Cab
Securing
FC 320
CAB 340
LMS CD Extractor
1.0
AICC certification
Certification
1.8
Vista
1.19
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Autorun LMS
Airbus People
Customers beta
tests
Airbus World
Windows 7, IE 8, Firefox 3
Aeroflot, Hamburg ATC
AIRBUS LMS / STID2
March 2010
Page 51
1.40
HTM
Versions 2005-2007
Version 2.4.1 Nov 2005
- Apache version 2.0.52, PHP version 4.3.10, MySQL version 4.1.10
- LMS CD Extractor version 2.0 for CMI Autorun CD-ROMs.
- AIRBUS LMS Components version 2.3.2.
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Version 2.7.1 June 2007
- Apache version 2.0.59, PHP version 4.4.7.
- Menus and Routers XML Import/Export functions.
- AICC AGR-010 compliance. (Test suite 1.5)
- LMS CD Extractor version 3.0 for CMI & LMS Autorun CD-ROMs.
- Users delete (follow-up saving in .CSV).
- Training devices menu is associated to a group.
- Optional group management for instructors.
- MySQL administration version 1.1.4.
- AIRBUS LMS Components version 2.5.1.
AIRBUS LMS / STID2
March 2010
Page 52
Versions 2008
Version 2.7.1
Patch SP3 November 2007
Roster database import/export function (CSV format)
User’s follow-up re-initialisation
Minor corrections.
Patch SP5 March 2008
Linux compatibility
New LMS CD Extractor utility v3.2.
Close browser on login page and menu.
Minor corrections.
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Version 2.8.1 December 2008
- Course administration functions. (templates menus for flight)
- AIRBUS LMS Components version 2.8.1.
- Minor bug corrections and evolutions.
AIRBUS LMS / STID2
March 2010
Page 53
Versions 2009
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Version 2.8.1
Patch SP1 January 2009
Corrections:
Back button
Documentation
TD management on several pages
Patch SP2 April 2009
LMS CD Extractor 3.3.
common routers.
AIRBUS LMS Components version 2.8.3.
Exe launch corrections.
Version 2.8.2 July 2009
One DVD media for 2.8.1 + SP1 + SP2
AIRBUS LMS / STID2
March 2010
Page 54
Versions 2010
Version 2.9.4
March 2010
Compatibility with
Apache 2.2
PHP 5
MySQL 5
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
New CLAF (Airbus portal like)
Vs slide 39
AIRBUS LMS / STID2
March 2010
Page 55
Deployments
• LMS status : Version 2.4.1 November 2005
• FC status :
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
DKN
course OK (A320 IAE metric) April 2006
All other legacy a/c and versions June 2006
• Cab Crew status :
LR available; dry run in June 2006
SA available in July 2006
• Maint. status :
SA OK since December 2005
LR OK since January 2006
First
airline delivery (Wizz Air) August 2006
• A380 all types : OK since mid 2007
AIRBUS LMS / STID2
March 2010
Page 56
Deployments
• ATCs
Toulouse
: acceptance in June 2006
Hamburg (summer 2006)
Miami, Beijing (end summer 2006)
By ST people
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
• Cooperation Centers
Administrator
courses (Tlse/on site)
By Econocom
AIRBUS LMS / STID2
March 2010
Page 57
Administrator course (XLAC)
3 days course
Installation
with full practice exercises.
Configuration
Courseware installation
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
System administration
users
courses
statistics
preferences
Backup/restore
Station customisation
Security, policies
AIRBUS LMS / STID2
March 2010
Page 58
Admin courses on site
Training LMS on site
17W
55W
AAF
ABY
AXM
ISS
JZR
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
LAA
LBT
QFA
S7
TAP
WZZ
AIRBUS LMS / STID2
March 2010
Page 59
Admin courses (TLSE)
23 au 25 Janvier 2007
AFR / EIN / FIN / CPA
6 au 8 Février 2007
AFR / EIN / QTR / JZR /
AMC
6 au 8 Mars 2007
11 au 13 Septembre 2007
HVN / KFR / RJA / THA
20 au 22 Novembre 2007
ROT / LTT / MAU / CCA / ESMA /
ISTAR
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
AFL / THY / S8G
20 au 22 Mars 2007
16 au 18 Décembre 2008
AIR ONE / IBE / CCI de
Tarbes
JATS / MEA / NACIL
22 au 24 Mai 2007
01 au 03 Juillet 2008
JAI / SFJ / KLM / PAL / DKN
Virgin / IYE
19 au 21 Juin 2007
CSA / CCM / QFA / HHI /
THT
21 au 23 Avril 2009
ATC Tunis (2)
21 au 23 Août 2007
VIR / THA / BKP / CES /
CAL
AIRBUS LMS / STID2
March 2010
Page 60
Aeroflot cooperation
Started beta tests in 2005
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Modification of AIRBUS LMS.
Cyrillic characters.
Use of ASP.NET technology
Apache plugin mod_ASPdotnet
Connection with HR database
Objectives & interactions implementation
Adaptative courses based on testing results
Move into production with LMS version 2.6.2 in 2008
Regular refresh training for Aeroflot personnel
Use of existing courses
Exams
AIRBUS LMS / STID2
March 2010
Page 61
Aeroflot implementation
Internet and intranet
Flight crew course
Aviation English, meteorology, dangerous goods, Safety
Cabin crew course
Refresh training (A319,A320,A321, B767, IL96, TU154)
Maintenance course
Ground handling personnel
Refresh training
Passenger transportation rules, dangerous goods,
special courses for refresh
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Intranet only
Flight:
A320 & IL96 recurrent training
Maintenance:
A320 & B767 & technical english
AIRBUS LMS / STID2
March 2010
Page 62
Aeroflot Statistics
~ 120 courses of lectures are replaced by web courses;
~ 280 routers and more than 4000 AU are developed;
Number of users passed out refresher training
3000
2952
2399
2500
1981
Flight crew
2000
Cabin crew
1500
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
1102
779
1000
535
500
120
164
711687
Maintenance
737
Ground
handling
268
0
2007
AIRBUS LMS / STID2
2008
2009
March 2010
Page 63
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Moodle
AIRBUS LMS / STID2
Intranet e-learning for Airbus personnel
Moodle environement is used for this try-out (GEN FAM)
E-tutor qualification
Courseware access is managed by the Airbus LMS
March 2010
Page 64
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Moodle & Airbus LMS
AIRBUS LMS / STID2
March 2010
Page 65
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Moodle & Airbus LMS
AIRBUS LMS / STID2
March 2010
Page 66
Future
E-learning integration on
COTS solution decision
Started on 2008
More functions
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Forum
Chat
Virtual classroom
Wiki
Virtual meeting
E-tutoring
SaaS mode
First tests with GEM fam courses (all aircrafts) 4° quarter 2010
AIRBUS LMS / STID2
March 2010
Page 67
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Ouch !
Questions
AIRBUS LMS / STID2
March 2010
Page 68
© AIRBUS S.A.S. All rights reserved. Confidential and
proprietary document.
This document and all information contained herein is the sole
property of AIRBUS S.A.S.. No intellectual property rights are
granted by the delivery of this document or the disclosure of
its content. This document shall not be reproduced or
disclosed to a third party without the express written consent
of AIRBUS S.A.S. This document and its content shall not be
used for any purpose other than that for which it is supplied.
The statements made herein do not constitute an offer. They
are based on the mentioned assumptions and are expressed
in good faith. Where the supporting grounds for these
statements are not shown, AIRBUS S.A.S. will be pleased to
explain the basis thereof.
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
AIRBUS, its logo, A300, A310, A318, A319, A320, A321,
A330, A340, A350, A380, A400M are registered trademarks.
AIRBUS LMS / STID2
March 2010
Page 69