Transcript Slide 1

STATE OF WASHINGTON
Department of Social and Health Services
Online Training Strategies
(Approach WA is taking to measure child outcomes)
• Washington’s statewide Part C Program is called the
Infant Toddler Early Intervention Program (ITEIP)
• Our website has our data; please check it out.
• Our website is at http://www1.dshs.wa.gov/iteip or
Google ITEIP
8/26/2007
INFANT TODDLER EARLY
INTERVENTION PROGRAM
PO Box 45201Olympia WA 98504-5201
TTY (360) 407-1087 Fax (360) 725-3523
Voice (360) 725-3500
http://www1.dshs.wa.gov/iteip
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Online Training Strategies
(Approach WA is taking to measure child outcomes)
Overview/TOC
Training needs
What we have
What we plan to do
TRAINING NEEDS
Who needs to be trained for initial, what we did to get ready for measuring child
outcomes and what forms were selected
WHAT WE HAVE AND PLAN TO USE
Training for outcomes measurement.
1. SICC, ITEIP, Stakeholders, Users (Family Resource Coordinators (SC),
providers, ITEIP, Local Lead Agencies and Other State and Local Agencies)
2. Training technical support staff
3. Describe the resources and supports utilized to train.
WHAT WE PLAN TO DO NEXT
1. Use what was learned from the initial training efforts to improve training,
2. What changes will we make as a result of the early feedback?
3. Next Steps for continuing to learn and improve the process (e.g.
quality assurance)
4. Tools used – Classroom, K-20, Web (Blackboard, PowerPoint), CDs, paper,
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Infant Toddler Early Intervention Program
(ITEIP) Structure
(WA Early Intervention Services)
(Logo courtesy of the Department of Social and Health Services
Infant Toddler Early Intervention Program funded by the
Individuals with Disabilities Education Act.)
ITEIP
SICC
(Part C)
DSHS has the primary responsibility for implementation of IDEA, Part C (ITEIP). ITEIP administers this federally funded
program, which serves children age birth to 3 with developmental delays and/or disabilities. The program is the payor of last resort and requires
coordination and collaboration with five state agencies, appropriate DSHS divisions and programs, families, local service
providers and agencies, interested Tribes, State Interagency Coordinating Council (SICC) members, and County Interagency Coordinating Councils (CICCs).
DSHS
DOH
OSPI
(Office of Superintendent
of Public Instruction)
(Department of Health)
(Department of Social
and Health Services)
SICC Member
State Lead Agency
DEL
SICC Member
Local Lead Agencies
ESDs
School
Districts
Provide early intervention services including
Family Resources Coordinators (FRCs) facilitate
identification of eligible infants, assist with
eligibility determinations, participate in the
development and implementation of the
individual Family Service Plans, and coordinate
services delivery activities and funding.
(Educational
Service Districts)
Provide local
funding and direct
services.
(Bureau of Indian Affairs,
Head Start & Early Head Start)
SICC Member
Coordination of related
community activities and
transition planning for families
with their children.
Federal
BIA, HS, EHS,
Tribes
(Services for the Blind)
SICC Member
ITEIP
SICC Member
DSB
(Department of
Early Learning)
Nonprofit
Agencies and
Others
Coordination and direct
services.
Provide direct service support for
families of eligible children with
blindness or vision impairments.
Support and assist in service
delivery options.
SICC Member
Children
With Special
Health Care Needs
(CHSCN)
ADSA
DDD
(Division of
Developmental
Disabilities)
DDD is the
programmatic
home for ITEIP:
County Health
Department
ADSA/
Information
Technology
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ITEIP Web site -- http://www1.dshs.wa.gov/iteip/
HRSA
(Children's Admin.)
Coordinates and
develops
specialized
services for
eligible infants
and toddlers and
their families.
Working to
increase referral
linkages in the
CA for the
purpose of
implementing
IDEA.
(Health & Recovery
Services
Administration)
(Provides DDD
state-funded
services and
Supports).
Local Health
District
Provide Care
Coordination
thru Children
With Special
Health Care Needs
CA
(Deaf and Hard of
Hearing)
ODHH
(Aging & Disability
Services
Administration
ITEIP Data
Management System
Many services
are provided to
infants and their
Families.
(Major Funder)
DASA
(Drug and Alcohol)
DDD Regions
County Human Services
Child Development Svcs.
RDA
(Research and Data
Analysis)
Helps identify
Infants with
Fetal Alcohol
Syndrome (FAS)
and other
conditions. FAS
has been
included as an
ITEIP category of
eligibility.
Collaborate on
treatment
programs.
MH
(Mental Health)
Coordinates to
assure that
mental health
services are
accessible and
available to infants
and toddlers and
their families.
Provides
technical
assistance in the
collection and
interpretation of
data used to
understand
program delivery
issues and
develop service
delivery options.
Indian Policy
and Support
Economic
Services
Collaborates on
efforts to
facilitate early
intervention
services for Tribal
infants' toddlers
and families.
Provides
economic,
employment and
training, child
support,
medical, and
other services to
help people in
need achieve
and maintain
their highest
level of selfsufficiency.
WorkFirst
(TANF)
(Temporary
Assistance for Needy
Families)
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What we have done to get ready to
measure child outcomes
• WA Infant and Toddler Early Intervention Program (ITEIP) partnered with WESTAT
Inc. on their General Supervision Enhancement Grant (GSEG) with TA from SRI and
NECTAC.
• The grant assists the state to develop and implement the Part C outcomes indicators
including methods to collect and analyze ITEIP state child outcome measures for
infants and toddlers, birth to three, and their families.
• This Child & Family Outcome Measurement Project has four phases:
(1) obtain stakeholder input on the child and family outcomes; (Completed)
(2) send the recommendations to a broader group of stakeholders; (Completed)
(3) pilot collection of child and family outcome data; and (Completed)
(4) a) plan, implement statewide via hard copy COSF (Implemented July 1, 2007)
and program and update the ITEIP Data Management System to collect and
document the child outcome measures. (In process)
• We are currently in phase 4 of the project and are on schedule for out data system
implementation date of October 1, 2007.
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Our needs to get ready to measure
child outcomes
Phase 1
•
ITEIP management and the SICC members had to become familiar with
OSEP requirements for the measurement of child and family outcomes.
•
State staff had to become very familiar with OSEP requirements for the
measurement of child and family outcomes.
•
A stakeholder group had to be selected and trained.
–
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Training provided –
•
SICC and ITEIP staff received TA from Westat, SRI and
NECTAC and attended meetings sponsored by OSEP, Westat, SRI
and NECTAC addressing child and family outcome measurement
requirements.
•
DSHS and ITEIP Kick-off using Webinar (over 400 participants),
and Stakeholder workgroup face to face training sessions with TA
support from Westat, SRI and NECTAC.
•
Statewide face to face training for all field staff (Local Lead
Agency, Service Coordinators and Providers) using support from
ITEIP, Westat, SRI and NECTAC and web training courses.
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Our needs to get ready to measure
child outcomes
Phase 2
•
Local lead agencies, Service Coordinators and providers were introduced
and trained on child and family outcomes measurement requirements and
how the state planned to address the requirements.
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Training provided –
•
Statewide face to face training for all field staff using support
from ITEIP, Westat, SRI and NECTAC and web training courses
on the WA COSF and the use of all existing information sources
for summaries on the COSF.
•
Training provided at conferences and user group meetings (such
as the Infant and Early Childhood Conference and other
statewide conferences and meetings)
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Our needs to get ready to measure
child outcomes
Phase 3
•
Stakeholder workgroup and ITEIP decided that 5 pilot sites would be
selected to use the National Early Childhood Outcome Center (ECO)
Childhood Outcomes Center Summary Form (COSF).
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Training provided –
•
Face to face training for all pilot site staff using support from
ITEIP, Westat, SRI, NECTAC, and ITEIP web training courses.
•
Pilot sites had conference calls with ITEIP, Westat and ECO
center staff to discuss issues and successes.
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Our needs to get ready to measure
child outcomes
Phase 4
•
On July 1, 2007, Washington started recording child outcome summary
information, using a paper COSF for each child entering ITEIP. Parents
and families will be involved in child and family outcome measurement
and skill summary discussions and collection.
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Examples of types of training provided –
•
Statewide face to face training (with break-out sessions)
supported by ITEIP, Westat, SRI and NECTAC for all field staff
and web training courses (updated frequently).
•
On line training: Service Coordinator training provided via a
one day introduction using Blackboard’s Academic Suite
followed by 2 day face to face training.
•
All web based training is available to parents and family
members and they are coached by service coordinators and
ITEIP staff.
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Our needs to get ready to measure
child outcomes
Phase 4 continued
•
The state’s data management system (ITEIP Data Management System)
will be updated to collect, record, and generate aggregate reports for child
outcome data. Until the system is reprogrammed and ready, electronic or
paper summary forms will be required. We will have a three month ”Use
and Tune” part of the data management system where we will modify the
system as needed by ITEIP and user input.
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Training provided –
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•
statewide face to face training (with break-out sessions); and
•
web training courses (PowerPoint) which is also maintained on
the ITEIP website.
•
Hands on data system training provided at conferences and user
group meetings (such as the Infant and Early Childhood
Conference and other statewide conferences and meetings)
•
Continual on call ITEIP telephone and email support for questions
from the field.
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Next Steps for continuing to learn
and improve the process
Describe the resources and supports utilized to train.
1. Face to face – classroom or seminar type training offered through a
person at the site or training provided through the K-20. This is done on
a scheduled, ad-hoc, or as part of a meeting or conference basis.
2. The K-20 Education Network – Washington State’s priority to make
world-class education equally accessible and affordable to all. Launched
in 1996 with funds from the Washington State Legislature, our
technology pipeline provides a single, cost-effective solution to meeting
the diverse video and data needs of the state’s entire educational
community, in communities large and small, urban and rural, across the
state. There are 496 direct K-20 connection sites in the state of
Washington.
3. Training documents - (See following slide with forms and training
tools for complete list)
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What we have done to get ready to
measure child outcomes
Describe the resources and supports utilized to train –continued
The following forms and training tools were developed and customized by and for
Washington State:
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Statewide Training PowerPoint
Presentation
Child Outcome Summary Form
Overview of the COSF
Definitions of Child Outcome
Measurement Summaries
Instructions for Completing the COSF
Guidance on Recording SamplesExamples
WA Decision Tree With Prompts
Documenting the Basis for Outcome
Summary
COSF discussion prompts
Tips - COSF Conversation with Families
Outcomes Measures Brochure
Talking Points for Parent-Family
Conversations
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WA State - Age-Expected Immediate
Foundational
Resource List Developed for WA State
ITEIP
Assessment Tools List
Possible Conversation Prompts for
Groups with Difficulty
How Data from COSF can be used for
OSEP Report
WA State Parameters
Timelines for Reporting Child Outcome
Data to OSEP
Child Outcomes-COSF Process - F.A.Q.
ITEIP Parent-Family Outcomes Survey
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Next Steps for continuing to learn
and improve the process
Describe the resources and supports utilized to train -continued
4. Web based training is provided on the ITEIP Web site available to all and
is currently on PowerPoint. Currently there are courses for how to use
the ITEIP Data Management System and how to enter the COSF into the
ITEIP Data Management System. We are also using the product
Academic Suite by Blackboard for Service Coordinator training.
5. There are training CDs available on all aspects of using both the online
and offline ITEIP Data Management System.
6. Web conferencing – A Webinar is a seminar which is conducted over the
Web. In contrast to a Webcast, which is transmission of information in
one direction only, a webinar is designed to be interactive between the
presenter and audience,. A webinar is ‘live’ in the sense that information
is conveyed according to an agenda, with a starting and ending time.
7. We use email of slides, handouts, presentations, and agendas; followed
by phone conferencing a lot in WA for training and committee
workgroup topics.
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Next Steps for continuing to learn
and improve the process
WE PLAN TO DO NEXT
1. The initial training methodologies confirmed that we needed a multi- faceted training
approach and that we need to explore more ways to provide training across the state.
2. Continuing gathering feedback from Local Lead Agencies, users and providers and
applying what is learned from their input.
3. Continue updating the ITEIP Data Management System with help and built in
training, making it easier to use.
4. Continue to learn and improve all processes (e.g. quality assurance).
5. Learn more about training technologies and incorporate new methods into state TA
activities.
6. Improve methodologies used for training to include – Face to Face, workshops, to
include regional and federal Technical Assistance (TA) and improve dissemination of
training courses, improve coaching and improve quality of training provided.
7. Improve tools used – K-20 education network, other training distribution networks,
more use of Webinar, more Web based training using Blackboard, PowerPoint and
other products, move CD training to DVDs, and look at what other states are doing
8/26/2007 and collaborate where possible.
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