Transcript BlueBridge Networks LLC - Greater Cleveland PC Users Group

BlueBridge Networks LLC
High Availability. Reliability. Security.
Guiding Principals
 Customer Centric
 Honesty and Integrity
 Best in Class
 Continuous Process Improvement
 Strategic Partnerships with Management
About BlueBridge Networks
 Founded in January of 2004 BlueBridge Networks
has grown to service over 100 of the region’s most
prestigious organizations and businesses, establishing
itself as an industry leader.
 BlueBridge’s Service Level Agreements for uptime
availability are Best in Class, and our performance
continues to be among the best in the Region.
About BlueBridge Networks
BlueBridge has been recognized for its outstanding
contributions and achievements:
 2009 NEOSA Tech Awards Best IT Service Company
Finalist
 2008 TEAM NEO Asset Creation Award Finalist
 2007 NEOSA Tech Awards Best Emerging Company
Finalist
 2006 SBN Rising Star in Innovation
 2006 SBN Pillar Award (Philanthropy)
 2005 COSE 10 Under 10
Terms - Acronyms
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HVAC
CRAC
BTU
UPS
PDU
RPP
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NOC
LAN
WAN
MAN
MPLS
PTP
Regulatory Compliance
BlueBridge’s Cleveland Data Center and Managed
services are both PCI-DSS Compliant and SAS 70
Type II certified.
Tier Datacenters
 Tier 1 = Non-redundant capacity components (single
uplink and servers).
 Tier 2 = Tier 1 + Redundant capacity components.
 Tier 3 = Tier 1 + Tier 2 + Dual-powered equipments and
multiple uplinks.
 Tier 4 = Tier 1 + Tier 2 + Tier 3 + all components are
fully fault-tolerant including uplinks, storage, chillers,
HVAC systems, servers etc. Everything is dual-powered.
Cleveland Datacenter
The Cleveland Data Center rests upon anti-static
19" raised floor, and is constructed with two
physical layers of concrete reinforced material.
The Data Center is supplied by diversely
distributed and surge protected utility power.
External Power Source Input
(Utility + Generator + Generator)
Main Distribution Panel “A”
(MDPA)
Primary “A” and “B”
Electrical Panels and Surge
Suppression Units
Main Distribution Panel “B”
(MDPB)
UPS Systems
Protected and conditioned power is supplied by
Industrial class Uninterruptable Power Systems [UPS]
boasting 940 Kilovolt amperes (kVA) of capacity, with
expansion capabilities up to 2.1 Megawatts.
Primary “A” power source 500 kVA Mitsubishi 9800
Series UPS
The UPS systems are supplied by diversely
distributed and surge protected utility power.
“A” Power
Distribution
MDPB
MDPA
“B” UPS
Systems
“B” Power
Distribution
“A” UPS
Systems
UPS Systems
Primary “B” power sources Multiple150 kVA
UPS Systems
MGE150 kVA UPS
(inset)
Mistubishi150 kVA
UPS
Power Distribution Units (PDU)
Power is distributed from the UPS Systems to
Power Distribution Units (PDU), strategically
located throughout the Data Center.
“A” Power
Distribution
UPS
“B”
“B” Power
Distribution
UPS “A”
The UPS power is then diversely distributed
to the customers’ collocated systems via the
Power Distribution Units (PDU).
C
“A” Power
Distribution
UPS
“B”
“B” Power
Distribution
C
C
UPS “A”
Power Monitoring Systems
The Power Distribution Units are equipped with a
state-of-the-art proactive electronic monitoring
system that will alert BlueBridge personnel of changes
in electrical load levels for every individual branch
circuit.
Powerware PowerXpert Gateway
Proactive Infrastructure Monitoring
Telecommunications
Fiber and telecommunications connectivity is
diversely routed via separate physical
building entrances, and diverse conduit paths
into the Cleveland data center itself. Most of
the major global carriers with large regional
network footprints are fiber terminated
directly inside of the BlueBridge Data Center.
All network services are distributed via an
overhead multi-tier ladder rack system.
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AT&T/SBC
Level3/ICG
American Fiber Systems
Global Crossing
XO
Time-Warner
Verizon Business
OneCommunity
Third Frontier
Redundant Networks
Dedicated Internet Access
BlueBridge operates disparate and redundant fiber optic networks on
both East 13th street and Euclid Avenue fiber conduits. Internet
connectivity is delivered on BlueBridge’s gigabit collocate backbone via
redundant Cisco routers, switches, and firewalls in a high availability
configuration with Gigabit connectivity to multiple Tier 1 Carriers.
BlueBridge’s network elements and security systems are monitored
24x7x365 for availability, traffic trends, irregular firewall activity and
intrusion events by experts in its Network Operations Center based in
Cleveland, Ohio.
Workgroup Recovery
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Easily accessible
Secure location
Available
Move key staff members
Continue business
operations while your
permanent office space is
restored.
WGR Benefits
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Piece-of-mind
Mitigate brand damage
Limit customer attrition
Etc., during a business interruption.
Technical Specifications
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Shared or Dedicated Seats
Wyse Thin Clients
LCD Monitors
VoIP Softphones
VMware Virtual Desktops
Vision of Virtualization
 IT organization benefit when workloads
are decoupled from hardware
 Increased availability, manageability
 Long term, workloads will be increasingly
dynamic
 Virtualization is a key enabling
technology to achieve this
Types of Virtualization
 Machine/Server Virtualization
 Desktop/Session Virtualization
 Application Virtualization
Machine Virtualization
Application
Application
Application
Application
Application
Application
Application
Application
Application
Application
Application
Application
Desktop
Desktop
Desktop
Operating
System
Operating
System
Operating
System
Hardware
Desktop Virtualization
Remote Desktop
Application
Application
Application
Application
Application
Application
Application
Application
Application
Application
Application
Application
Desktop
Desktop
Operating
System
Hardware
Desktop
Application Virtualization
Application
Application
Application
Desktop
Operating
System
Hardware
Application
Application
Generator Systems
Utility Power is backed by two diesel Generators with a
capacity of 2.1 Megawatts and 1.7 Megawatts and are
controlled by redundant ASCO Auto transfer switches.
The 2.1 Megawatt diesel generator is supplied by a
fuel supply of 6,800 gallons and the 1.7 Megawatt
diesel generator has a fuel capacity of 8,800 gallons.
Caterpillar 2.1 Megawatt Diesel Generator
Generator Systems
Auto Transfer Switches
Redundant (A+B) ASCO auto
transfer switches
instantaneously failover the
external power feed to
generator power should utility
feeds drop below acceptable
levels.
Generator Systems
BlueBridge supplies the regions 911 Emergency
Services Response Center with backup generator
power.
BlueBridge customers enjoy an advantage over other
data centers due to a priority status conferred upon
BlueBridge by refueling providers.
Environmental Systems
Constant temperature and humidity
control is maintained by 300 tons of
HVAC cooling, distributed via a
pressurized downdraft system under
19” of raised floor.
Liebert 20 ton HVAC
Units
Environmental Systems
The Cleveland Data Center is protected by a
state-of-the-art laser air sampling fire detection
technology, backed by a pre-action, double
interlocked dry pipe fire protection system.
The air sampling system is
capable of detecting particles of
combustion as low as 0.0015%/ft
(0.005%/m), which is 2000 times
more sensitive than conventional
smoke detectors.
Fenwal AnaLASER HSSD
The higher sensitivity of the
detector allows it to detect low
energy fires even in high airflow
environments, which tend to
dilute smoke concentrations.
Security
 Network Operations Center
(NOC) 24x7x365
 Monitors the security and
video systems
 Provides access control for
physical security.
 Physical patrols of the data
center occur on a regular basis
around the clock.
Security
 BlueBridge’s state-of-the-art security
system
 Maintains access control to authorized
personnel via proximity card and key pad
at all data center entrances.
 Monitored by two redundant and
geographically diverse monitoring
centers, as well as the BlueBridge NOC.
 Video surveillance is applied at every
entrance and throughout the data center
facility.
 Recorded archives are maintained for a
minimum of 90 days.
Security
 Uniformed lobby security
guards control access to the
building entrances and elevators
after hours, on weekends, and
holidays.
 There is no access to the 5th
floor and data center off hours
that is unescorted.
 Regular patrols of the entire
building occur after hours,
weekends and holidays.
THANK YOU!