Transcript Interagency NCC training - Department of Internal Affairs

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Introductions
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Name
Your BAU role
Your NCC role (if known)
What you can bring to the NCC
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Housekeeping
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Bathrooms
Emergency exits
Breaks
Cellphones on silent please!
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Course objective
By the end of this course you will be able to:
• Identify the key documents used in your NCC
• Understand what CIMS is and why it is used in incident responses
• Understand basic elements of CIMS
• Understand our CIMS structure
• Describe your functions role within the NCC and the tasks it performs
• Understand the inputs and outputs of our NCC
• Understand how CIMS is used within our NCC
• Know how to be prepared for working in the NCC
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Course outline
• Introduce scenario for working in the NCC
• Coordinated Incident Management System:
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What is it?
Who uses it?
Where did it come from?
Why do we use it?
CIMS structure
Functions of CIMS
Lead and Support agencies
CIMS agency-wide
• Working in the NCC:
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Inputs and Outputs
How the NCC runs
NCC daily schedule
Stress management
Preparing to work in the NCC
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Purpose of NCC
“To control and coordinate the
national level response to an
incident, event or crisis.”
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The Scenario
Earthquake in Napier
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6:50am
7.4 magnitude
Centred 8km out of Napier
Reports of widespread damage
Potential fatalities, hundreds of injuries
NCC has been activated
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Shift debrief
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Prelims
Ground
Situation
Mission statement
Execution
Admin and Logistics
Command/Control/Communications
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Key documents
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Coordinated Incident Management System (CIMS) 2nd edition
MCDEM website www.civildefence.govt.nz
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Acts
Civil Defence & Emergency Management Act 2002
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Plans
Guide to the National CDEM plan
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MCDEM Directors Guidelines
Recovery Management (dgl 04/05)
Working together: The formation of CDEM Groups (dgl 01/02)
Mass Evacuation Planning (dgl 07/08)
Tsunami Evacuation Zones (dgl 08/08)
CDEM Exercises (dgl 10/09)
Welfare in an Emergency (dgl 11/10)
Guidance for Establishing and Operating NZ Response Teams (dgl 12/12)
Declarations (dgl 13/12)
Public Information Management (dgl 14/13)
Volunteer Coordination in CDEM (dgl 15/13)
Lifeline Utilities and Civil Defence Emergency Management Groups (dgl 16/14)
Response Management: Director’s Guideline for CDEM Group and Local Controllers (dgl 06/08)
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Standard Operating Procedures (SOPs)
NCMC SOPs
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Activity
What are the 17 hazards
in New Zealand listed in
the National
Hazardscape report?
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What is CIMS?
• CIMS = Coordinated Incident Management System
• A system to provide agencies with a framework to
coordinate and cooperate effectively in a response.
• Can be used for multi-agency response or within a single
agency.
• Primary reference for incident management in New
Zealand.
• CIMS is used when one or more agencies need to
manage an incident that needs a response.
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Who uses
CIMS?
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Why do we use CIMS?
• International best practice is to use an “incident
management system” for managing emergency events.
• It’s important that we all use the same incident
management system
• In NZ, the incident management system agreed on is
CIMS
• CIMS enables us to effectively coordinate the response
in an emergency
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Basic CIMS structure
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Overall CIMS structure
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MCDEM CIMS
structure
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Principles of CIMS
1. Common structures, roles, and responsibilities
2. Common terminology
3. Modular and scalable
4. Responsive to community needs
5. Integrated response coordination
6. Consolidated action planning
7. Integrated information management and communications
8. Resource Coordination
9. Designated response facilities
10. Manageable span of control
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Activity:
The Functions
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Controller
Develops priorities and objectives for the event
Responsible for the whole NCMC
Provide accountability, authority and leadership
Management of critical resources and budgets
Liaises with the Group and Local Controllers, and the
Minister
Brief and delegate tasks and responsibilities to NCMC
staff
Monitor and direct strategic responses to the emergency
Manages transition to recovery
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Response Manager
Oversees everything happening in the NCMC
Takes delegation from the National Controller
May make decisions if the Controller is absent
Ensures activation procedures are followed
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Recovery Manager
Starts working on the recovery process during
the event
Focuses on the economic, build, social an
natural aspects of the event and it’s recovery
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Planning
Assists with planning the transition to recovery
Forecasting medium to long term resourcing
requirements
Develops long term and contingency plans
Provides the initial impact analysis and the incidents
expected development
Develops the Action Plan
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Intelligence
Responsible for collecting and analysing information
especially relating to hazards, status and the context of the
incident
Prepares Sitreps
Provides situational forecasts
Develop situation maps
Gather, analyses and disseminates intelligence about the
event
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Operations
Responsible for the day to day coordination of
the response
Implementing the Action Plan
Providing data for the Sitrep
Coordinating volunteers
Providing information and recommendations to
the Controller about resources
Handle all incoming communications
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Logistics
Handling and tracking resource requests
Procuring and supplying operational resources
Deals with transport requests
Collating and matching offers of assistance
Establishing and maintaining information
technology networks
Keeps a response log
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PIM
Prepares and shares information directly with
the public
Prepares media releases
Liaises with the media
Advises the National Controller about media
matters
Coordinates VIP visits
Updates social media
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Welfare
Coordinates/assists with welfare registrations
Conducts needs assessments
Support and coordinate welfare services
Collates information from the sector regarding
welfare
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Lead and support
agencies
The lead agency is the agency that
manages the response to an
incident through legislation, under
protocols, by agreement, or
because it has the expertise and
experience.
The support agency provides support
to the lead agency. The lead
agency will task and coordinate the
support agencies’ resources and
actions.
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Unified Control
“How do we best lead?”
Unified Control is when the control of an incident is shared between
two or more agencies by agreement through a combined decisionmaking body.
Unified Control is normally applied when:
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More than one agency has a mandate to manage a particular
incident
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It is unclear if any agency is the lead
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The lead agency determines that a joint approach will be more
effective
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Response levels
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Response level
relationships
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Inputs and outputs of
NCC
Inputs
•Situational
updates
•Resource
requests
•Technical
advice
•Hazard reports
•Offers of
assistance
•Information
requests
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Outputs •
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•Action plans
•Media releases
•Situation reports
Action plans
•Direction
to
agencies
Media releases
•Resource
Situation reports
assignment
Direction
to agencies
•Warnings and
Resource assignment
public advice
Warnings
and public
•Information
advice
requests
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Running the NCC
using CIMS: Activity
Questions:
1. What tasks you may be performing in relation to the
scenario?
2. How you think you will work with the other functions?
3. What kind of potential information could come to
your team to work on?
4. Who outside your agency you may be liaising with?
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NCC daily
schedule/Operational Rhythm
0500hrs
0600hrs
0700hrs
0800hrs
0900hrs
1000hrs
1100hrs
1200hrs
1400hrs
1500hrs
1600hrs
1800hrs
Daily schedule
Shift work reports due
Shift handover starts
Response Management team meeting
Sitrep complete
Governance meeting
ODESC meeting
MPs tour of NCC
Press conference
NCC debrief
Response update report
Response Management team meeting
ODESC meeting
Shift work reports due
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Shift handovers
**Insert information here**
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Information
Management
**Insert information about your information system**
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Stress management:
ACTIVITY
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Preparing to work in
the NCC
• Personal preparedness – Get
ready get thru!
• Go bags
• Your household plan
• Activation procedure
• Where to report to
• Duration of shifts
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Training debrief
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