Transcript Document

Commissioners
Timothy F. Hagan
Jimmy Dimora
Peter Lawson Jones
Employment & Family Services
Community Forum
February 22, 2010
1
Purpose of Forum
• Provide an update on Employment & Family Services
• Discussion on county’s role in hunger and food insecurity
2
Employment & Family Services
Joseph Gauntner, Director
Jacquelon Ward, Manager of Participant Services
Yolanda Squire, Assistant Manager of
Participant Services
3
Client & Staffing Trends
•
The number of Cuyahoga County households
enrolled in one or more benefits (Medicaid, Food
Stamps, OWF Cash or Child Care) has risen 76%
from 87,211 in October 1997 to 153,341 in
December 2009
•
2010 is expected to bring further growth across all
benefit types with program expansions
•
In 2009, EFS experienced more than a 28% reduction
in staff
•
SFY 2011 budget will require further cuts
4
Public Assistance Allocations for Cuyahoga County
Final
Initial
Increase/
SFY ’09
SFY ‘10
Decrease
TANF
$43,195,463
$32,711,649
($10,483,814)
Income Maintenance
$15,734,402
$14,078,416
($1,655,986)
Child Care County
$6,754,943
$4,302,784
($2,452,159)
Child Care Quality
$608,853
$281,491
($327,362)
FSET
$375,811
$520,380
$144,569
Federal Social Services
$5,269,761
$5,432,058
$162,297
Title XX Transfer
$8,073,499
$9,033,680
$960,181
Social Services Operating
$1,193,374
$888,037
($305,337)
Adult Protective Services
$71,842
$61,191
($10,651)
Refugee
$238,585
$362,975
$124,390
Help Me Grow
$7,689,039
$0
($7,689,039)
Total
$89,205,572
$67,672,661
($21,532,911)
PA Allocations
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Cuyahoga County Annual Unemployment Rates
12.0
10.9
9.0
6.0
5.6
4.1
4.5
2000
2001
6.2
6.2
7
5.9
5.6
6.1
3.0
0.0
2002 2003
2004 2005 2006
2007 2008 2009
Source: ODJFS, Local Area Unemployment Statistics (LAUS) Program
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Food Stamp Households
125,000
114,704
95,615
100,000
75,000
69,958
74,074
2003
2004
83,489
83,241
87,258
2005
2006
2007
50,000
25,000
0
2008
2009
The number of Food Stamp Households has increased nearly 20% in the last year.
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EFS caseload continues to rise as staffing levels decrease
150,000
1,430
133,749
1,411
114,170
120,000
90,000
83,703
119,853
997
90,515
1,500
1,200
974
900
727
60,000
600
30,000
300
0
0
1999
2000
2007
Cases
2008
2009
Staff
Over the past decade, caseloads increased nearly 60% while staffing has decreased close to 50%
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Other Metrics
All Data through December 2009

OWF Work Participation Rate


Food Stamp Accuracy Rate


23.3% (Goal of 50%)
96.3%
Customer Satisfaction Rate

81.4% (2009 average)
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2009 Services and Benefits
Cumulative Value (in millions)
$2,355.78
$2,500.00
$2,000.00
$1,721.01
$1,500.00
$1,146.23
$1,000.00
$542.54
$500.00
$0.00
March
June
Sept
Dec
2009 cumulative totals represent an 11% increase from 2008
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Cumulative Value and Composition of Benefits Provided
Medical Assistance is the greatest
portion and Cash Assistance is our
smallest portion of the months
expenses
Cash Assistance
Food Stamps
Child Care
Over the course of a year, these
benefits generate a significant
economic impact for the community at
large.
Medicaid
This economic impact, on an annual
basis, contributes over $3 billion in
output, $1 billion in earnings, and
supports 35,000 jobs.
$2.3 Billion
2009 year end
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The Road Ahead
•
Continuing implementation of phone interviews for benefit redetermination
•
Extension of benefit eligibility periods to 12 months
•
Continuing caseload growth and increasing caseload size
•
More state cuts in SFY 2011
•
Continuing review of service locations
•
HHS levy on May ballot
•
County restructuring effective January 1, 2011
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Direct Service Initiatives
• Continuing focus on workflow simplification and quality
customer service
• “No wrong door” policy
• Implement results of change worker pilot
• Child care access
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Review of Telephone
Redetermination Process
• Began implementation of the telephone reapplication process in
fall 2009
• Customers are no longer required to come to a Neighborhood Family
Service Center to complete a reapplication interview
• A reapplication packet is mailed to the customer’s address with a preaddressed envelope for returning required verification
• Customers have up to 45 days to complete the reapplication process
• New applicants are still required to complete a face-to-face interview
for the initial appointment
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County Role in Hunger and
Food Insecurity
Current Responsibilities
– Maintain the largest SNAP enrollment base in Ohio, serving 230,000+
individuals
– Only county in Ohio to use local tax dollars to buy food for local
distribution-$1 million annually
– County dollars have assisted with the local foodbank, pantry and hot
meal providers, information and referral services, nutrition education and
food assistance outreach
Local Need Issue
–
–
–
–
17% increase in 2009 in the # of households receiving food assistance
Food Assistance caseload will continue to grow in 2010
Suburban recipients have increased 39% in the last four and a half years
Not limited to inner-ring suburbs
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County Role in Hunger and
Food Insecurity
Other Communities
•
Coordination of community response to hunger-the Oregon Hunger
Relief Task Force was created by the state legislature to facilitate
collaboration with state agencies, businesses, nonprofits, public
officials and local communities
•
Supplement USDA and other governmental food sources with private
sector food donations
•
Data collection to identify targeted areas of need
•
Food coalition members include a diverse mix of both private and
public representation
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County Role in Hunger and
Food Insecurity
What changes, trends or emerging issue do
you see regarding hunger and the local food
assistance system?
What should county government be doing to
address current or future needs?
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