Transcript R.A.Y Risk And You

Tony Payne
Risk Manager
Arriva Midlands
Introduction to:
R isks
I ncidents
P rocedures
Risks Incidents Procedures
Content:
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Accident statistics
-
Identify risks
-
Road rage and you
-
Reporting procedures
-
Case study
Risks Incidents Procedures
You are all new drivers to the Bus industry,
you have all been driving a short period,
tell me what are your early:
-
Experiences
Perceptions
Thoughts
About Bus Driving?
Risks Incidents Procedures
New drivers are more likely to have an
accident within the first year of driving?
True or False?
Incidents Involving Drivers With Less
Than 12 Months Experience
375
327
338
292
300
225
6 months Y.T.D
139
150
75
0
2005
2006
2007
2008 ytd
2005
2006
2007
2008 ytd
PCV Incidents 2006 / 2007 / 2008 YTD
2006
Arriva Midlands - PCV Incidents By Reporting Period
2007
2008
300
250
244
238
224 220
211
204
200
201
188
185
188
187
181
177
172
161
180
165 167
161
154
153
145
142
150
151
143
141
132
132
100
50
0
0
0
0
0
0
0
0
0
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
PCV Incidents 2006 / 2007 / 2008 YTD
2006
Eastern - PCV Incidents By Reporting Period
2007
2008
140
130
128
120
111
98
100
94
89
88 86
83 81
80 79
80
73
72
74 75 73
74
70
65
57
60
67
63
57 57
53
49
49
40
20
0
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
PCV Incidents 2006 / 2007 / 2008 YTD
2006
Western - PCV Incidents By Reporting Period
2007
2008
80
69
70
60
54
50
50
47
46
41
40
53
48
45
45
44
40
39
40
37
35
37 37
36
33
32
30
28
27
25
34
31
27
20
20
10
0
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
PCV Incidents 2006 / 2007 / 2008 YTD
2006
Central - PCV Incidents By Reporting Period
2007
2008
100
92
90
80
77
80
76
74
70
73
67
66
62
61
61
60
63
61
60
52
49
50
57
56
54
54
48
56
Nov
Dec
49
47
45
55
42
40
35
30
20
10
0
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Risks Incidents Procedures
•
Driving Facts:
•
British business is losing up to £2.9 billion a year as a consequence of
road traffic collisions involving people ‘at work’.
•
Last year, 3,221 people died in road collisions, there were 280,840 road
casualties.
•
It is estimated that a third (33%) of all accidents involve at-work
drivers.
•
There are around 30.6 million cars on British roads and 3.67 million
commercial vehicles.
Drivetech.co.uk
Risks Incidents Procedures
•
Driving Facts:
•
Risk increases five fold for drivers travelling at 25 per cent above the average
speed, as much as from drinking and driving.
•
Speed is a major contributory factor in around one – third of all road crashes.
•
Hit by a car at 40mph a pedestrian has a 85 per cent chance of being killed, at
30mph he has a 45 per cent chance of being killed, whilst at 20mph the risk
falls to 5 per cent.
•
Each of us has a 1 in 17 chance of being killed or seriously injured in a road
crash during our lives.
•
Source: Transport2000.org.uk
Risks Incidents Procedures
Why do accidents happen ?
What causes accidents?
Discuss………
Risks Incidents Procedures
From the following slides identify the risks!
Risks Incidents Procedures
• Do buses get damaged?
Risks Incidents Procedures
Road Rage And You !!
Road Rage And You
What is Road Rage?
May be triggered by a misunderstanding or a lack of knowledge on the
drivers part, or simply that they have had a bad day and you are the
first person that gets in their way.
Why does Road Rage occur?
May occur because your driving might be perceived as aggressive or
simply because you have made a mistake
What is
aggressive driving?..............
Road Rage And You
Aggressive driving is defined as any of the following
behaviours:
Tailgating
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Driving to close to the car in front
Making rude gestures
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Inappropriate behaviour
Bullying
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Using your bus to force others out the
way
Moving off or pulling out -
Forcing others to slow down or stop
Pulling out or changing lanes without signalling
Flashing headlights or blasting the horn at another in anger
Aggressive driving is the main contributing factor that triggers a Road
Rage Incident. Best solution is to avoid the driving behaviours listed
above.
Road Rage And You
When a mistake is made or you can see another person is annoyed or a
key factor in reversing the possibility of a road rage incident is an apology.
The best protection from the road rage is for you to:
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Stay in the cab
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Not respond with an angry gesture or action
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Never argue or discuss the incident
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Not swear or shout
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Stay calm
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Say sorry even though it may not have been your fault!
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Where fitted point to CCTV camera (if the person is on the
platform)
Road Rage And You
How To Reduce Risk ?
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Know Your Routes
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Be Polite
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Stay Calm
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Avoid Harsh Braking
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Avoid Rushing
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Stick to speed limit
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Consider weather conditions
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Drive to conditions of road
Road Rage And You
Accepted Facts:-
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On occasions you will Run Late
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Traffic
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Delayed by Road Work
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Breakdown
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Weather
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Passengers
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Schools
Procedure after an accident?
Procedure After An Accident
How would you feel if you had been in an accident?
What would you do?
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Freeze?
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Panic?
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Phone A Friend?
cont
Procedure After An Accident
1. Stop – apply handbrake, switch off engine if safe to do so, ask other
drivers involved to do the same.
2. Do not move seriously injured people
3. If any one is injured, call the emergency service, then notify your depot
4. Do not smoke there may be a fuel leak
5. Do not move vehicles or other road users
6. Take steps to warn other road users of an obstruction – use hazard
warning lights. Where possible wear Hi-Viz clothing.
7. Record the incident take photographs and exchange details with other
parties involved – Drivers name, witnesses, passenger list see forms.
8. Do not apologise or admit fault. Where appropriate get independent
witness evidence.
9. Report incident to depot
Procedure After An Accident
Remember:-
You are in control
Passengers will be looking for Leadership, that ‘s YOU
Passengers will be relying on you to know exactly what to do.
Passengers will be expecting you to take control
Passengers will want comfort and direction not panic and outrage
Important:
DO NOT ADMIT LIABILITY
The safety and wellbeing of yourself and all of your
passengers is of paramount importance.
From the following slides identify
the potential risks.
Bus On Bus
Bus On Bus
Reporting Procedures
• How to complete a Incident Report Form
• Case Study
• How to use a Acci-cam
• Assault report
• Employee incident form
How to complete
the Incident
Report Form
Company Driver
Driver Category
Company Vehicle
37
Type
Use
Incident Details
4666
N166 XVO
Volvo
Damage To
Company Vehicle
Other Vehicles
Involved
Persons Injured
Medical Treatment
Witness
Police Details
Sketch
Details
Date and Sign
How to use the Acci-cam
Incident booklet issued to you with
all information in - keep it with you
Remember if you are involved in
an incident:
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Stay calm – Do not admit liability
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The safety and wellbeing of yourself and all of your
passengers is of paramount importance.
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Take control of the situation
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Never place yourself in a disadvantaged position to
danger. Ensure you wear your Hi-Viz vest
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Inform the appropriate officials
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Take photographs and statements
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Everyone will be looking towards you for leadership
Review
What have YOU learned from to-day?