Transcript ICSW Seminar on Seafarers’ Welfare at the Danish

ICSW Seminar on Seafarers’ Welfare
at the
Danish Shipowners Association
David Furnival
Group Managing Director
Bernhard Schulte Shipmanagement
Thursday 14 April 2011 in Copenhagen
ICSW’s first International
Seafarers’ Welfare
Awards – Shipping
Company of the Year 2010
Bernhard Schulte
Shipmanagement are extremely
proud that we are the first
shipping company to be
awarded this prize in recognition
of all our efforts and success
towards the welfare of our
seafarers
Mr Andreas Droussiotis, CEO of Bernard Schulte
Shipmanagement & Secretary General of the IMO,
Mr Efthimios Mitropoulos
What is crew welfare?
Crew welfare encompasses all aspects of the
seafarers existence whilst on-board and ashore
Crew
Welfare
• Safety and
Security
• Health
• Wellbeing
• Job
Satisfaction
& Fulfilment
Safety
International Safety Management Code
Safety Management Procedures
Behaviour Based Safety
Safety Culture
Anti-Piracy Initiatives
Healthy Diet On Board
BSM has set up its own
catering division - Seachef
Provides healthy, high
quality, well balanced and
tasty nutrition food on board
Taking always into
consideration the dietary
and cultural preferences of
crew on board consisting of
different nationalities
Health & Fitness Facilities On Board
Designated recreational
areas are available on
board
Fully equipped gyms where
our seafarers can exercise
on a daily basis in order to
keep fit and healthy
Swimming pools are also
available, depending on
vessel type and size
Recreational Facilities On Board
Include the following
Games / Wii – Fit / Karaoke
Books & Company Magazine
Films / DVD’s
PC’s / Email / Internet
Darts and table tennis
BSM has established a
Recreation Fund available
each month, to be
administered by a Committee
on board
Why offer these Facilities?
“To put it in nautical terms Mrs Edmond, you are taking on
too much cargo and it’s ending up as too much ballast.”
Why Offer These Facilities?
BSM relies on motivated and efficient crew
members on board our managed vessels
The crew on board need to have a decent work /
life balance, a home away from home
If achieved they will perform to their full potential
which is obviously good for all
Without motivated and competent crew, we can
forget a shipping industry free of substandard
tonnage, casualties, detentions and pollution
Attention To Health & Fitness
Cigarettes and Alcohol were part of the lifestyle
of Seafarers in history
Nowadays the health risk and professional risk
with reference to ship safety are well known and
documented
Employers need to ensure that
the awareness will be raised and
maintained
Health and Hygiene Campaign
Skin
Care
Obesity
Healthy
Food
Malaria
Fitness
on board
Food
Safety
STI.
HIV/Aids
Mental
Care
Dental
Care
Attention To Health & Fitness
BSM Training centres in Mumbai,
Cyprus and Manila:
Conduct Chief
Cook Courses,
emphasize well
balanced diet on
board
Promote health
campaigns
during shore
based briefings
Provide onboard training
material on the
subject to
encourage
Vessel’s
command to
keep crew
aware
ISF WatchKeeper program
used on-board
to manage
hours of work
and rest and
minimise the risk
of fatigue
On Board and Ashore
BSM are always concerned
about the well being of our
seafarers and their families
Maintain contact with the families,
assist in case of need whilst the
Seafarer is on-board
Events and wife clubs organized
in various recruitment areas
tailored to the national and cultural
particularities
Funds and repatriation are
available in case of personal crisis
/ sickness
Job Satisfaction & Fulfilment
86% Group Officer Retention Rate within a pool
of 6,500 Officers with an improving trend
Up to 100% retention rate in some locations and
nationalities
Promotion within the Group
How Do We Know?
Crew Appraisals
Seafarer Satisfaction Survey’s, last survey:
160 vessels
1160 responses
602 Senior Officers
558 Junior Officers
The Results
97% satisfied with quality of food
96% satisfied with the way they were treated by the office staff
93% satisfied with timely receipt of mail
91% glad to receive the company magazine
88% satisfied with information on training
86% satisfied with communications facilities to contact families
Training The Next Generation
Provides long-term manning management
Continued investment in Training Centres
Enhanced Cadet training facilities on-board
Costs associated with crewing and training are
not expenses but an indispensable investment
for any shipping company
Training focus towards people development,
building the right working culture and facilitating
a motivational learning environment
Investment In People
Positive HR Solutions going forward require:
Senior Management Commitment
Empowerment on board
Clearly defined shared values
Aligned and integrated strategy,
structure and systems
Long-term approach, not short-term
financial incentive to stay
A Career, not just a job