eWifi User Guide

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Transcript eWifi User Guide

eWiFi for Android

Installing the eWifi app (This step requires internet access) )

1. To install the eWifi client open the Google Play Store from your Android device, search for “eWifi“ and select install

1 Activating the eWifi App (This step requires internet access)

1. Once you have installed the eWifi app, open the application, then select “Activate”. 2. Enter the profile ID

19213

4. Click on activate now (To be used by all etisalat customers) 3. Do not enter any PIN, leave blank

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Authenticating the username and password

1. After activating the eWifi application, select the setting icon

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2. Select the ‘account Settings’ menu

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3. Enter the username and password you received when you purchased an eWifi roaming plan, then click ‘Save’. *Please note

that credentials are case sensitive 3

Connect to an eWifi hotspot and commence internet usage (Ensure Wifi is turned ON and data while roaming is turned OFF)

1. Select the centre part of the dashboard to access the connection manager 2. Select the hotspot showing the eWifi logo 3. You are now connected and can now access the internet usage

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Find an eWifi hotspot (This step requires internet access) Another Way Of Finding eWifi Hotspot

1. Select the hotspot finder (note that you will need an internet connection) 2. Enter the postcode where you intend to travel to get the list of hotspot in that location

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Filtering: Tapping on the filtering icon ( users to filter their hotspot search by type, like hotels, restaurants, and airports.

) will allow

Download our Hotspot directory to find hotspots when being offline

The Hotspot Finder also features an offline mode that allows users to download a list of iPass hotspots that they can later access without an Internet connection. Before the Offline Hotspot Finder can be utilized, users must download a list of hotspots that correspond to the location where they will be without a connection 1. Under Settings, select Offline Hotspot Finder 2. Download the Hotspot directory for offline access

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Data consumption

To set the cellular data limit: 1. Tap the Set Limit button to open the Cellular Data Usage Alerts dialog.

2. Tap the box under My billing begins on to set the calendar day when your monthly billing cycle begins.

3. To set your monthly limit (in gigabytes or megabytes), first tap the box next to Alert me when I am near my monthly limit (to add a check mark), and then tap the box under My monthly limit is to enter your monthly limit.

4. Tap Save.

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Measuring the network speed

The Speed Test measures the latency, packet loss, download speed, and upload speed of a hotspot connection. When a Speed Test is initiated, Open Mobile will ping test servers and choose the one with the fastest response. Open Mobile will then download a test file from that server and upload a test file to that server. After the test is complete, Open Mobile will display the results and indicate the connection quality.

Support

1. Call Centre - +2348090000200 2. Website – centre www.etisalat.com/ng/ewifi 3. Nearest etisalat customer experience