Transcript Students - nwacc - Northwest Arkansas Community College

Starfish Training
NorthWest Arkansas Community College
Specific Expectations
Academic Advisors
Students
Everyone
• Manage portfolio and
eventually calendar
• Raise flags, assign to-do
items, send kudos to
individual students and
student groups
• Record follow up actions in
Starfish:
• Add notes
• Schedule appointments
• Resolve tracking items
• Receive email
notifications
• Have a campus success
network available from
their Starfish dashboard
• Have personalized plans
and to-do items identified
for optimal success
• Receive email notifications
when tracking items are
raised.
• Quick access to
appropriate support
offices.
• Manage a personalized
profile so students know
more about you (individual
and specific resources).
• Utilize online appointment
scheduling to facilitate
student
meetings/workshops/etc.
• Document and relevant
information shared with a
student during a visit,
and/or track student
participation in an event
(eventually)
Slide 2
Example Email to Student
Dear Jane Student,
Welcome to NWACC and the MyFYE program! You have chosen to tailor a success plan for yourself
based upon the various resources available at NWACC that are in place to help you succeed. The first
thing you will want to do is schedule your MyFYE planning appointment with your first year advisor in
Starfish (details on how to locate and log-in to Starfish found below).
At the conclusion of this appointment you will have in your possession and noted in Starfish:
A specific list of resources designed to help meet your needs
An understanding of exactly what you have decided to do to meet the MyFYE requirements to receive
recognition on your transcript and an opportunity to win a free I-Pad and scholarship money for your next
year at NWACC
A personal connection with your first year advisor, who is here to help you throughout this process
A full understanding of your current degree plan and how to locate information regarding that plan through
DegreeWorks
To access Starfish, login to My NWACC Connection and click the Starfish tab at the top of the screen. You
will find your advisor contact information as well as resources for information and help under My Success
Network.
Please be sure to schedule your MyFYE advising appointment prior to November 1st.
Sincerely,
NWACC MyFYE Team
Training agenda
• Find your students list.
• View a student folder.
•
•
• Raise/Clear a tracking item. (sample MyFYE Plan)
Configure your profile.
• Contact information
• Appointment preferences
• Email notifications
Create your first office hours block.
Slide 5
Find Your Students List
1. Click Students in the top frame
navigation.
2. Search for a student by…
1. Typing the student’s name into the
Search field
2. Choosing your Connection to them
3. To organize your students list by
tracking item, select the Tracking tab.
1. You can sort the list by tracking
item name and/or status.
2. You can resolve or comment on
tracking items from here.
To resolve multiple tracking items at once from
the Tracking tab:
Check off the boxes to the right of the
items you want to resolve, then click
the Resolve button at the top.
Slide 5
View a student folder
1. From your Students list, click the
hyperlink of a student’s name.
2. This brings you to the student’s folder.
Depending on your level of access, you
will find information on…
1. Appointments (past/upcoming)
2. Grades (past/current)
3. Notes (you added/shared with you)
4. Tracking Items (raised/cleared)
3. From the student folder you can…
1. Raise a tracking item
2. Add a note
Anywhere you see a student’s name as
a hyperlink will take you to their
student folder.
Slide 6
Configure Your Profile
1. Click Profile in the top frame
navigation.
2. Edit your contact information. Then,
select the email address(es) where
Starfish notifications should be sent.
3. Upload your photo to help a student
put a face to your name.
a. Select the Upload Photo link.
b. Browse for a photo on your
desktop (JPEG, GIF, PNG).
c. Click the Upload Now button.
4. Complete the General Overview and
My Biography sections so students can
learn more about you.
5. Click the Save button.
Students will see your profile
information when they click to view your
online appointment calendar.
Slide 10
Email Notifications
1. Go to Profile. Then choose Email
Notifications.
2. Under Appointments
Notifications and Tracking Item
Notifications, set your
preferences for if/when you want
to be notified of appointments
and tracking items.
3. To receive iCal attachments,
check the boxes to receive an
individual email every time there
is a change to your appointments
or office hours/group sessions.
4. Click the Save button.
You can change your
email notifications settings
at any time.
Slide 11
Appointment Preferences
1. Go to Profile > Appointment Preferences.
2. Select your Minimum Appointment Length.
When students sign up, they
see time slots for the
appt lengths you allow.
3. Select your Scheduling Deadline – e.g., if
appointments must be made by 5 p.m. the
day before.
If you check the box to allow
walk-ins after the deadline,
students will see this noted
in your calendar.
4. Establish My Locations so students know
where they can meet with you.
5. Delegate Calendar Managers – colleagues
who can see your calendar and make any
edits/deletes.
6. Click the Save Button.
Slide 12
Add Your First Office Hours Block
1.
Go to Appointments> Add Office Hours.
2.
Give your block a title. Indicate which
day(s) of the week this block occurs.
3.
Specify the start and end time.
4.
Set the location. You can set up multiple
locations by going to Profile >
Appointment Preferences.
5.
Enter any special instructions, or specify a
Start/End Date if it is part of a series.
6.
Click the Save button.
How do I edit or delete?
Click the
icon to see options for
managing your office hours blocks.
Slide 13
Scheduling Wizard
1. Click Scheduling Wizard.
2. Fill in your appointment availability from week to week. Use the arrows to
scroll through the weeks within the entire term.
3. Click the Save button.
Slide 14
Schedule An Appointment
1. Click Appointments at the top, then
choose the Add Appointment link.
2. Search for a student name in the
“With” field.
3. Complete the fields to specify the
date, time and duration of the
appointment.
1. You will receive an email confirmation
for this appointment.
2. As the calendar owner, you can add
appointments at any date and time,
regardless of whether they occur within
available blocks.
4. Click Save.
Students can never see other students’
information. If a time slot is taken, it is
marked as unavailable in your calendar.
Slide 15
Practice Building a MyFYE/EXCEED Plan
•
•
•
•
•
Log-in
Find a student
Add a MyFYE plan
Add 4 individual tracking items to the plan
Pull the students have the plan assigned the
MyFYE
Slide 16
Support
Having trouble?
Toby Phebus
[email protected]
479-619-4389
Slide 17