Transcript SRT Webinar - CTB/McGraw-Hill

Indiana Online Testing
Spring 2015
S
Site Readiness Training
Webinar Training Sessions: Calls will be operator assisted.
Submit questions through the chat window.
1
Conference Call information – Provided in webinar confirmation email.
Session Agenda
Introductions and
Welcome
CTB & IDOE
Contacts
Session Goals
Milestones - Timeline
Training
Calendar
Checkpoint 2 Process
Tasks
Preparation for Online
Testing
Checkpoint
Process
RTS
Panels
Statewide Readiness
Test (SRT)
Support
Resources
Support
Packet
Capture
Release Dates
& Checkpoints
Roles and
Responsibilities
TDC Log File
Review
Common
Terminology
Testing
Calendar
Test Delivery
Client (TDC)
RTS Checkpoint
Indicators
Contacts
2
Introductions and Welcome
Indiana Department of Education
• Michele Walker, Director, Office of Student Assessment
• Sholonda Trice, Assistant Director
• Benjamin Kemp, Assessment Specialist
CTB/McGraw-Hill
• Kristine Nickerson, Senior Program Manager
• Cece Robinson, Program Manager
• John Miller, Online Implementation Manager
• Patricia Kinison, Indiana Customer Care Lead
3
Session Goals
Session Goals
Support and
Troubleshooting
Test Delivery
Client (TDC)
Installation
Statewide
Readiness Test
Session
Goals
Slide 4
Spring 2015 Online Test Administrations
ISTEP+ and IREAD-3 Online
in Spring 2015
ISTEP+ Part 1 (Applied Skills: ELA & SS)
ISTEP+ Part 2 (Multiple-Choice and
Technology-Enhanced items)
IREAD-3 Spring and Summer
5
Common Terminology
Checkpoint 2
Statewide Readiness Test
(SRT)
CTB Secure Testing App
Step 2 in the readiness assessment process. Load testing client and
participate in Statewide Readiness Test.
A test to simulate student testing traffic. This test provides an
opportunity to confirm readiness at the local level, the CTB servers and
the ISP/route between the two.
The new version of the Test Delivery Client (TDC), which is the locally
installed software application used by students to take online tests.
6
Checkpoint Milestones
Milestones
Dates
Checkpoint 1 - RTS
Registration and Technology Survey (RTS)
Checkpoint 1 Window
November 5 – December 12
Checkpoint 2 - TDC
Test Delivery Client (TDC) Install
Statewide Readiness Test
Checkpoint 2 Window
Test Delivery Client Software Release
Windows, Mac, Chromebook
iPad
Android and Linux
Training
Site Readiness Training Webinars (2 hrs.)
(TDC install and Statewide Readiness Test)
Statewide Readiness Test
Test Tickets Available via ISOFT
Statewide Readiness Test
December 15 – January 26
December 15
January (TBD)
January 30
December 2 (2) - 9:00 a.m. & 1:00 p.m. EST
December 3 (2) - 9:00 a.m. & 1:00 p.m. EST
December 9 (2) - 9:00 a.m. & 3:00 p.m. EST
January 3
January 13 10:00-11:00 a.m. EST
** Alternate date in case of weather: January 20
7
Spring 2015 Online Milestones
Test Administration Milestones
Dates
ISTEP+ Part 1 (Applied Skills)
Opt-In Window
Test Sessions Created and Available:
Practice Test Window:
Operational Test Window:
Test Invalidation or Do Not Score complete by:
November 5 – December 12
February 16
February 17 – March 13
March 2–13
March 13
IREAD-3 Spring
Opt-In Window
Test Sessions Created and Available:
Practice Test Window:
Operational Test:
Test Invalidation or Do Not Score complete by:
November 5 – December 12
February 16
February 17 – March 18
March 16–18
March 18
ISTEP+ Part 2 (Multiple-Choice/Technology-Enhanced)
Practice Test Sessions Created and Available:
Operational Test Sessions Created and Available:
Practice Test Window:
Operational Test:
Test Invalidation or Do Not Score complete by:
March 23
April 6
March 23 – May 15
April 27 – May 15
May 15
8
Checkpoint Process
• Program Kick-off
and RTS Training
• Site Readiness
Training
• RTS Data Entry
• TDC Installation
• Initial Site Readiness
Status Report
• Statewide Readiness
Test
Checkpoint 1
Registration and
Technology Survey
Ends Dec. 12
• TAS Training
• TAS Site Access
• Test Assignments
• Practice Testing
• Site Support and
Troubleshooting
• Final Workstation
Checks
• Technology Site
Readiness
• Operational Test
Ready
Checkpoint 2
Checkpoint 3
Final Workstation
Check
Install Software
Statewide Readiness Test
Begins Dec. 2
Future
9
Checkpoint 2 Roles and Responsibilities
Test Coordinator
Understand
Statewide
Readiness Test
and Plan for
the Event
Team with
Technology
Coordinator to
Administer the
SRT
Monitor and
Report on SRT
Experience
Review SRT
Results with
Tech
Coordinator –
Compile
Feedback to
CTB
RTS – Confirm
100% Online
Testing All grades
should be
checked in RTS
Checkpoint 2
Review Test
Delivery Client
Installation
Guide and
Checklists
Install TDC /
Confirm
Installation
Monitor and
Report on SRT
Experience
Review SRT
Results with
Test
Coordinator –
Compile
Feedback to
CTB
RTS Checkpoint 2
Readiness
Panel
Signoff
Technology Coordinator
10
Test Delivery Client (TDC)
Test Delivery Client (TDC) Application
• Student testing software
• Lock-down browser
• Online Tools/Accommodations
11
New TDC for 2015
New 2015 TDC – CTB Secure Testing
App
• Ancillary Software No Longer Required
(Java, Flash and Air)
• No Content Prepositioning
• No Custom Installation Option Needed – MSI Package
for Network Installation Available
• Newly Supported Devices Include Chromebooks and
Androids
• Please Wait Message/Functionality Changed
Tech Prep – All Elements
Technology
Preparation for
Online testing
Mobile Device App
Setup
Network Prep
Workstation
Installation Check
Workstation Prep
Install the Test
Delivery Client
Slide 13
Technology
Preparation for
Online testing
Mobile Device App
Setup
Network Prep
Workstation
Installation Check
Workstation Prep
Install the Test
Delivery Client
14
Network Prep
Proxy Servers
Do not cache dynamic
pages
Prioritize and/or allow
both HTTP and HTTPS
traffic for *.ctb.com
Web Content
Filtering
Do not block MP3 files
– Used for Text to
Speech (TTS)
Exclude *.ctb.com
from content filtering
LAN
Text to Speech setup:
Allow/do not block
*.readspeaker.com
Wireless use is okay –
do not overload WAPs
Bandwidth
High speed DSL, cable
or fiber recommended.
T1 Acceptable
Internet upload and
download speeds must
be sufficient to support
usable testing devices
(20 kbps per device)
and normal school
traffic.
Firewall
Ports 80 and 443 must
be open
15
Tech Prep – W orkstation Prep
Technology
Preparation for
Online testing
Mobile Device App
Setup
Network Prep
Workstation
Installation Check
Workstation Prep
Install the Test
Delivery Client
Slide 16
Workstation Prep - 2014 Cleanup
Standard Install
• Required:
• Uninstall 2014
Software (TDC)
(content files will
be removed
automatically)
Custom Install
• Required:
• Delete shortcut
from all desktops
Slide 17
Workstation Prep - 2014 Cleanup
Standard
Install
• Required:
Uninstall 2014 Software (TDC) (removes content, too)
From Desktop,
Click Start,
All Programs,
Locate CTB Folder,
Choose Uninstall,
Follow Prompts
PC Option
Slide 18
Workstation Prep - 2014 Cleanup
Custom
Install
• Required:
Delete Desktop Shortcuts from All Workstations
Delete the old TDC
shortcut from all
workstations so that
students do not launch
the wrong software
application.
Slide 19
Workstation Prep – Minimum TDC Requirements
Type
OS
Hardware
Screen Size/Resolution
Windows
Windows 7
Windows 8, 8.1
1.3 GHz Processor
1 GB RAM, 2 GB Recommended
1 GB Disk Space Available
Screen – “10-inch class”
Resolution - 1024 x 768
MAC OS X
Lion 10.7 (Intel)
Mountain Lion 10.8 (Intel)
Mavericks 10.9 (Intel)
1.3 GHz Processor
1 GB RAM, 2 GB Recommended
1 GB Disk Space Available
Screen – “10-inch class”
Resolution - 1024 x 768
Linux
Fedora (Red Hat) 16
Ubuntu 12
1.3 GHz Processor
2GB RAM, 4 GB Recommended
1 GB Disk Space Available
Screen – “10-inch class”
Resolution - 1024 x 768
iPad 2+
Screen – “10-inch class”
Resolution - 1024 x 768
*No iPad mini
Guided access must be on /
Assistive Touch must be off
1GB RAM
Screen – “10-inch class”
Resolution - 1024 x 768
Device must be configured to use
single app mode
iOS
iOS 6
iOS 7
iOS 8
Android
Version 4
(Ice Cream Sandwich)
(Jelly Bean)
(Kit Kat)
Chromebook
Chrome OS 30+
Thin Client Configurations
NComputing (Windows 7,
Windows 8)
Screen – “10-inch class”
Resolution - 1024 x 768
(Same as Windows)
Screen – “10-inch class”
Resolution - 1024 x 768
20
Workstation Prep – TDC Installation
The following conditions must be met on each workstation:
Administration permissions may be required to install the TDC software. This
condition is locally driven.
The TDC must be installed, and the TDC executable must be runnable by the
user account logged into the workstation during testing.
The logged in user must have write access to the TDC installation directory
so that the TDC Log File can be updated.
MP3 Player must be tested and working in order for students to receive
Text-to-Speech accommodations.
Technology
Preparation for
Online testing
Mobile Device App
Setup
Network Prep
Workstation
Installation Check
Workstation Prep
Install the Test
Delivery Client
Slide 22
Install the Test Delivery Client
Installation for Windows, Mac, and Linux:
Operating System Platform
Live Links
WINDOWS 7, 8 and 8.1
http://oas.ctb.com/downloadfiles/xxxx (to come)
MAC 10.7, 10.8, and 10.9 (Intel)
http://oas.ctb.com/downloadfiles/xxxx (to come)
LINUX Fedora 16+ and Ubuntu 12+
http://oas.ctb.com/downloadfiles/xxxx (to come)
1. Access and Download the Install file (.exe or .msi file extensions)
3. Follow Prompts
2. Launch and Click Run
Slide 23
Simplified Installation Process
Install the TDC – Standard 4 Elements
Step 1: Start
Installation
Step 2: Accept Terms
and Click Next
Slide 24
Simplified Installation Process
Install the TDC – Standard 4 Elements
Step 3: Accept default path
and click Next.
Step 4: Click Install to begin
Installation.
Slide 25
Simplified Installation Process
Install the TDC – Standard 4 Elements
Step 5: Click Finish to complete
Installation.
Slide 26
Install the CTB Secure Testing App
Configure - Proxy Properties (if applicable at site)
Navigate to
App.Properties file
location.
Open file, add
entries and
save
Slide 27
Test Content
What about the content?
• Content prepositioning is no longer required.
• When a student logs in to a test, the test framework
(encrypted XML file) is downloaded to the student
workstation.
• The content is cached on the local workstation for the
next student who takes the same test (cached
content is encrypted).
• Test framework XML file contains only text for test
instructions and questions; images are downloaded
as needed
• Same test start-up time as before
Tech Prep- W orkstation System Check
Technology
Preparation for
Online testing
Mobile Device App
Setup
Network Prep
Workstation
Installation Check
Workstation Prep
Install the Test
Delivery Client
Slide 29
System Check - Launch TDC and Login
Verify setup on a few workstations.
Launch Test Delivery Client software.
Login using Guest for Username, Password, and Test
Access Code. Two questions are available to the Guest
user account for verifying installation.
If the application
launches and you are
able to login as Guest
and view two
questions, then the
installation has been
verified.
Slide 30
Tech Prep – iPad Setup
Technology
Preparation for
Online testing
Mobile Device App
Setup
Network Prep
Workstation
Installation Check
Workstation Prep
Install the Test
Delivery Client
Mobile Device Setup - Requirements
Hardware
iPad2 or
newer; No
iPad mini
Monitor/
Speakers
Minimum
screen size –
10” Class (No
iPad mini)
Resolution 1024 x 768
Android
with 1GB of
memory
Chromebook
Sound On and
Headset for “Text
To Speech”
Accommodated
Students
Operating
System
iPad –
iOS6 or
newer
Android
OS version
4.0.3 –
4.4.x
Additional
Requirements
iPad – Guided
Access Mode
turned on
Android – Single
App Mode
turned on
Chrome
OS 30+
Slide 32
Mobile Device Setup – Installation
Step 1 Download CTB Secure
Testing App (TDC) from
Apple Store
Launch App Store for
•Apple
•Android or
•Chrome
Locating TDC
•Search in Education
apps
•Name – CTB Secure
Testing App
Download (free)
Step 2 Install TDC App
Step 3 –
Launch TDC and Verify the
Installation
Download and Install
Client app
Launch the CTB Secure
Testing App.
App Access Code
iPad: Launch Guided Access
and enter the Passcode.
• An access code will be
provided to all testing
contacts via a memo
prior to release of CTB
Secure Testing App
software apps. You only
need to enter the access
code one time.
Android: Configure the
device to use Single App
Mode.
Verify the Installation:
•Login using Guest for the
Username, Password, and
Test Access Code.
•Two test questions will be
available to verify
installation.
iPad Setup - Guided Access
Guided Access Information (from Apple iPad® user guide)
http://manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf
Guided Access limits iPad [use] to a single
app, and lets you control which app features
are available.
Use Guided
Access:
(per Apple)
Disable the iPad hardware buttons.
Slide 34
iPad Setup – Proxy Server Considerations
Proxy Server Considerations:
Sites with Proxy Server(s): The TDC makes HTTPS requests.
There is a difference between a HTTP proxy and a HTTPS proxy.
Apple only allows manual setting and configuration for a HTTP
connection in iPad, no HTTPS.
Since it is only possible to define a HTTP proxy server, these credentials
are not being used for HTTPS connection requests. Subsequently,
whenever the TDC app fires an HTTPS request, it will be blocked by the
Proxy Server.
Option to Resolve: If the app will be used on a network that has a Proxy
Server, add the following URLs in the list of exceptions so that the Proxy
Server will not request authentication for those URLs. The URLs are:
https://*.ctb.com/
https://*.readspeaker.com/
Slide 35
iPad Setup - Use Affirmation Checklist
iPad Setup – Use Affirmation Checklist
We understand the requirements for iPad® use for the ISTEP+ Part 2 (Multiple-Choice) test
administration. I will configure all iPads® that will be used for student testing such that:
#
Verification Step
Checked
1
The ISTEP+ Online system will support the use of “10” class full size” iPads® (version 2 or newer) for the Spring 2015
testing. All iPads® planned for use with the ISTEP+ testing must fit these criteria.
2
All iPads® planned for use with the ISTEP+ Part 2 (Multiple-Choice) test administration must have iOS6.x or newer
installed.
3
Students must have had prior experience using an iPad® in the classroom before taking the ISTEP+ Part 2 (MultipleChoice) test on an iPad®.
4
iPad® sites will be required to participate in a Site Readiness Test.
5
Superintendents will be required to sign assurances (this form) that the needed group policy requirements, including
“Guided Access,” are implemented by local technology staff in order to maintain test security.
Corporation Name and ID#: ___________________________________________________________
School Name and ID#: _______________________________________________________________
Signature: ____________________________________ Date: _______________________________
Printed name: _________________________________ Email: ______________________________
Role: ________________________________________ Telephone: __________________________
Comments: ________________________________________________________________________
Please fax this signed form to the CTB Indiana Help Desk fax #: 800.282.0266. This information will be collected from
participating corporations/schools and provided to the Indiana Department of Education.
Copyright © 2014by CTB/McGraw-Hill LLC
Slide 36
For a Positive Testing Experience
Text To Speech –Volume on
and MP3 files allowed.
Restore software (Deep
Freeze, etc.) configured to
retain test data after reboot
Restrict intensive
bandwidth use during
testing (VoIP, Payroll,
Drop box)
Screen savers/power
management set to a
longer timeout
Allow *.CTB
All other applications closed
on testing machines during
the test
For a Positive
Testing
Experience…
Anti-virus software full
scans and updates
scheduled after testing
hours
Laptop protocol – Use AC
power, wired access,
wireless check
Verify few workstations
prior to testing
Statewide Readiness Test
Testing and
Support
About the
Test
Test
Activities
Slide 38
Statewide Readiness Test – About the Test
Goals
• Exercise online testing workstations concurrently to confirm network capacity and readiness at schools, readiness
of CTB servers, and to confirm the link between schools and CTB.
Statewide Readiness Test Date/Time:
• January 13, 2015, 10:00 a.m. - 11:00 a.m. Eastern / (Alternate Date – January 20, 2015 at the same time )
Logins and Test Access:
• 1,020 simulated student profiles per school. Not required to use all
1,020 test tickets.
• Credentials are not case sensitive.
• Student Login ID consists of School ID, the word “Student”, and a
sequential number from 0001 to 1020
• Example: 4145student0001
• Test Ticket documents can be accessed using your Single Sign-On
account credentials. Download from the Secure File Sharing (ISOFT)
• Password – common to all users – test
• Test Access Code is specific to the school- The access code for each
school will be the School ID and the word “test”
• Example 4145test
Slide 39
Secure File Location/ISOFT
Statewide Readiness Test – About the Test
Content:
• Items from Experience College- and Career-Ready Assessment website.
• Each group of access codes includes 1 code for Screen Reader access (10th ticket).
Timeframe:
• Approximately 45 minutes concurrently to confirm readiness at sites
• Test in progress and test taker engaged for at least 30 minutes
Basic Troubleshooting:
• Connectivity, workstation setup, and capacity. Make note of all issues experienced.
Statewide Readiness Test Participants:
• Parent volunteers, teachers or students (no need to use all 1020 simulated profiles)
• Recommend to not ask 3rd grade students to participate
• If 3rd grade students will be asked to participate, provide an opportunity to review the Experience College- and
Career-Ready Assessment website.
• Statewide Readiness Test answers will not be scored.
Support Documents:
• Located on www.CTB.com/istep.
Slide 40
Statewide Readiness Test – iPad and Linux
iPad and Linux Platforms
• The iPad and Linux platforms will not be ready in time for the SRT on 1/13/2015. Sites with iPads or
Linux devices will conduct a local site readiness test on their own following the SRT. Sites that have
only iPads or Linux will only participate in the later individual iPad and Linux site readiness test. Sites
that have a mix of iPads and Linux devices and also have PCs, Macs, or Chromebooks should
participate in the SRT with the PCs, Macs, and Chromebooks and also conduct the later site
readiness test with their iPads or Linux devices.
What should you do?
•
•
•
•
•
Download the iPad Secure Testing App when it becomes available.
Update the iPad app prior to conducting the local iPad/Linux Site Readiness Test.
Download the Linux Secure Testing App when it becomes available.
Conduct an iPad/Linux site readiness test on your own.
Notify CTB of any problems experienced during the local readiness test.
41
Statewide Readiness Test – Activities
Statewide Readiness Test - Activities
CTB
Slide 42
Schools
Provide SRT Tickets with login ID, password and
Test Access Code (TAC)
Plan for SRT
(approx. 1-2 hours)
Create SRT sessions
Install TDC software and setup network
(approx. 3-5 minutes/machine)
Provide TDC software
Verify workstation and network setup
(approx. 1-2 hours/school)
Monitor SRT testing progress and status
Provide SRT login IDs, password and TAC to test
takers
(Access/Print approx. 15 minutes/school)
Provide troubleshooting and support during and
following the SRT
Administer SRT
(approx. 1-2 hours/school)
Follow-up with corps and schools after SRT
Note problems – Report issues to CTB
(approx. 1-2 hours/school)
Statewide Readiness Test – Before Test Day
Statewide Readiness Test – Before Test Day
Plan/schedule the Statewide Readiness Test.
Install TDC software and Setup network.
Select test takers: parent volunteers, teachers or students
Before
Test Day
Access test tickets containing SRT login IDs, password and test
access code (TAC) from ISOFT and print (PDF)
Involve Technology and Test Coordinators in the planning
phase
Print trouble-shooting support document and provide to test
coordinators and staff members involved with SRT
Plan for protocol/phone tree in the event issues occur during
the SRT
Slide 43
Statewide Readiness Test – On Test Day
Statewide Readiness Test – On Test Day
Provide test takers with SRT test ticket
Administer SRT
On Test
Day
Technology and Test Coordinators monitor testing process and
record issues
Implement protocol/ phone tree if a site experiences issues on
test day
Provide local basic troubleshooting
Monitor www.ctb.com/istep for updates
Slide 44
Statewide Readiness Test – After Test Day
Report SRT issues to CTB
After
the
Test
Work with CTB Support team to resolve issues
RTS Application – Mark successful completion of Checkpoint 2
Slide 45
Statewide Readiness Test – Support Documents
Statewide Readiness Test
Directions/Instructions:
Access from ISOFT (Secure File Sharing)
via Single Sign-On (SSO) account
credentials
Slide 46
Statewide Readiness Test – Support Documents
Statewide Readiness Test
Statewide Readiness Test Tickets:
Access from ISOFT (Secure File Sharing)
via Single Sign-On (SSO) account
credentials
Slide 47
Statewide Readiness Test – Support Documents
Statewide Readiness Test
Statewide Readiness Test Basic
Troubleshooting Guide:
Access from ISOFT (Secure File Sharing)
via Single Sign-On (SSO) account
credentials
Slide 48
Technical Support Plan
Technical
Support
Phone Support
Site Visits
Support Documentation
TDC Log File Review
Webinar Troubleshooting
Wireshark Capture
Slide 49
TDC Log File Review
[install location]\Program Files (x86)\McGraw-Hill Education\CTB Secure Testing App\
Navigate to
TDC log file
location.
Slide 50
Wireshark
Packet captures are
required during SRT to
capture evidence of any
problems at the time
they occur.
Wireshark capture files
are large. CTB will
provide a Dropbox
location to load files.
http://www.wireshark.org/download.html
Be sure to use .pcap file
type when saving the
capture.
Wireshark
Wireshark
Step 1 - Download and Install Wireshark.
http://www.wireshark.org/download.html
Step 2 - Choose an interface to capture.
Step 3 – Begin monitoring capture. Click column names to sort.
Wireshark
Step 4 - Launch the TDC. Take tests using the Test
Client. Close the TDC.
Step 6 - Leave the default file type as
wireshark (.pcap). Enter a file name and
Save.
CTB will provide dropbox location and
credentials to upload file.
Wireshark
Step 5 - Exit wireshark.
Save Capture file before exiting (click Save).
Support and Resources
Administration Policies and
Procedures Assistance (IDOE)
Support and Resources
CTB Indiana Support Team (CTB)
Indiana Department of Education
CTB/Indiana Help Desk
[email protected]
[email protected]
http://www.doe.in.gov/assessment
http://www.ctb.com/istep
Phone:
Phone: 800-282-1132 Option 2
317-232-9050
Toll Free: 888-544-7837
Hours of Operation:
Fax:
7:30 a.m. - 5:00 p.m. EST
317-233-2196
Slide 54
Next Steps and Take Away
Complete Feedback Form
TDC Software available December 15
SRT Test Tickets and support documentation – available January 3
CTB staff resources are available to support installation and troubleshooting
Complete RTS “Readiness Progress” entry for Checkpoint 2 by January 26
Slide 55
Wrap Up
Questions?
Slide 56