Transcript Panda Overview - Honolulu final

Presented by:
Simeon Cathey
CEO, Content Panda
[email protected]
Tweet this Talk @simeoncathey @contentpanda #Honolulu #SPUG
Helpdesk
SharePoint User Support Then
Included Product Documentation
Microsoft Call Center Support
SharePoint User Support Now
Video
Why cant we just right click?
Contextual Help, Support and Training
• relating to or depending on the context
• the parts of a written or spoken statement
that precedes or follows a specific word or
phrase usually influencing its meaning or
effect.
• the set of circumstances or facts that
surround a particular event, situation, etc.
Content Panda delivers meaningful content right when and where
people need it, inside the application.
Real Issues of Real People
• I’m afraid to ask how
• I’ve forgotten the training
• I can’t find what I need to do
my job
• I don’t even know what to ask
for
• I’m tired of answering the same
question over and over
• I spent money on training that
didn’t take
• I have to reduce our support
tickets
Free
In-context help and
training app for
GET PANDA
Demo
In-Context Help for SharePoint
Content Panda is a in-context help,
training and support application
for Office 365 SharePoint Online
and SharePoint 2013 that delivers
the most relevant and curated
help content available in the world
exactly when and where you need
it.
Brand, customize and integrate
with LOB systems as appropriate.
Accelerate SharePoint Adoption
Whether you are in the cloud or onpremises, getting the full value from your
SharePoint implementation is all about
adoption and end user empowerment. By
installing Content Panda you speed up
your team’s learning curve, to help them
collaborate more effectively and ultimately
be more successful.
Stand on the Shoulders of Experts
Content Panda partners with Office
365 and SharePoint content
powerhouse IT Unity to bring you the
latest curated help and training
content from the most experienced
experts around the globe.
A Search Engine Inside
With Content Panda you now have
your own personal search engine
inside of Office 365 connected
directly to Microsoft Bing web
services. We have hand-curated the
most optimal keyword search terms
so you never have to leave the
software to find an answer to your
questions.
A Minute of Video is Worth 1.8 Million Words*
Content Panda embeds the most
relevant videos for you to play
along as you solve problems or
get that little reminder of how to
complete a task. Users no longer
spend hours on YouTube
searching for the “right” video.
* According to Forrester Research
Stats
Usage
Industries
Categories
Users
Installations
Next
Panda Premium Play
 I want to add my own content
 I want to change the panda logo to
my own
 I want to integrate with my own LMS
or support systems
 I want to change the Panda Panel to
include & support additional content
 I want my own dedicated installation
 I’ve already paid for training content,
I want to add it to Content Panda
Mahalo for your time!
Simeon Cathey
CEO, Content Panda
[email protected]
www.contentpanda.com
425.269.8637 @simeoncathey