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Taking on the
world’s
toughest
energy
challenges
The World of Exxon Mobil Corporation
This is ExxonMobil
• From Standard Oil 1868 to ExxonMobil merger in 1999
• Operates in almost 200 countries and territories around the globe
• Corporate Headquarters in Dallas, Texas
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Our brands
This is ExxonMobil
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Company Business Structure
Upstream
Downstream
This is ExxonMobil
Chemical
Market fuels
• Explore
for/produces oil &
natural gas
Refine
crude
Produce
chemicals
Market lubes
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ExxonMobil at a Glance
This is ExxonMobil
• Industry leader in almost every aspect of the energy and
petrochemical business
• Employs nearly 92,500 people worldwide
• Best known by our familiar brand names: Exxon, Esso and Mobil
Exxon Mobil Corporation
Downstream
Upstream
Chemical
Exploration
Refining & Supply
Fuels Marketing
Lubricants & Petroleum
Specialties
Development
Production
Gas Marketing
Upstream Research
Research and Engineering
• 11 Specialized Functional Companies
• 1 Global Services Company
• 9 Staff and Services Functions
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ExxonMobil in Europe
This is ExxonMobil
• Present since the 19th century in Europe and active in more
than 30 countries
• Europe = roughly a quarter of the company’s revenue and
investment
• 24,000 staff (indirect jobs typically nine fold)
• Largest oil and gas producer in Europe
-10 % of Europe's oil
-15 % of Europe’s natural gas
• 9,000 Esso stations serve over 2,2 millions fuel customers
and 1,6 million non-fuel customers per day
• Each day we sell 1,300 million m3 of gas or one tenth of
European consumption
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ExxonMobil Support Service Strategy
This is ExxonMobil
• Past
- Businesses / Services organized on a country basis
• 1999
- Exxon - Mobil merger
- Shift from country to functional organization set-up
• Increase centralization of business/services activities
- Maximize global adoption of common processes
- Generate economies of scale
• Creation of Business Support Centers (BSC)
- Global network operating as ‘’one’’ with a limited number of
locations, strategically positioned
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Activities at the BSC
This is ExxonMobil
• Multiple entities strategically located around the world
collaborating to provide best in class service
• Covers a broad range of activities
• From transaction processing to critical customer contact activities and
highly technical skills
• Businesses in the BSC Prague
- Lubes Customer Services, Sales Support and Technical helpdesk
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Accounts Payable
Credit
Procurement
Customer Services Fuels Marketing
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An International Environment
This is ExxonMobil
• Working with ExxonMobil affiliates and customers all over
Europe
• English is the working language at the BSC
- Also German, Norwegian, Finish, Dutch, French, Spanish, Portuguese
- In total 17 languages spoken in the Prague BSC
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Career Opportunities at the BSC
This is ExxonMobil
• Training
- Extensive business/ process training
• Competitive compensation and benefit package
• State of the art systems and processes
• Development
- Longstanding practice of job rotation
- Committed to develop local talent to replace expatriate experts,
supervisors and managers
• Growth
- Currently about 800 people (since April 2004)
- Continue to grow as a critical center
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ExxonMobil: Partner of Choice
This is ExxonMobil
• Financial Strength
• Proven Approach
• Commitment to Technology
• Experienced, Dedicated Workforce
Organized to Deliver
STAYING THE COURSE . . .
YESTERDAY, TODAY AND TOMORROW
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