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Pre Bid Presentation
The University of North Texas
Construction Task Catalog® (CTC)
•copyright © 2012 The Gordian Group, Inc., all rights reserved
Agenda
JOC from the Contractor’s Perspective
 Understanding the Construction Task Catalog®
(CTC)
 What is Included in the Contractor's Coefficient?
 Calculating the Coefficient
 Bid Considerations
•copyright © 2012 The Gordian Group, Inc., all rights reserved
JOC
•Job Order Contracting (JOC) Is A Firm Fixed Priced, Competitively
Bid, Indefinite Quantity Procurement Process For Construction,
Repair Projects And Maintenance Projects.
•copyright © 2012 The Gordian Group, Inc., all rights reserved
What is JOC?
JOC is a firm fixed priced, competitively bid, fast track, indefinite
quantity contract and procurement process specifically designed to
accomplish small to medium, multi-traded, maintenance, repair, and
minor new construction projects.
Firm Fixed Priced:
Construction Task Catalog® (“CTC”) of
Pre-priced Work Tasks
Competitively Bid:
All Bidders submit a set of competitively
bid Coefficients to the fixed
prices in the CTC
Fast Track:
Procurement time is approx. 20 days
Indefinite Quantity:
No projects are identified at the time of
bidding: The amount and type of work is
unknown.
How Work is Accomplished:
Once the Master Contract is awarded, Purchase Orders are issued for
individual projects, potentially up to the estimated value of the
Contract
•copyright © 2012 The Gordian Group, Inc., all rights reserved
How is JOC Bid?
Prior to Bidding the University Does Not:
 Identify any specific projects or locations
 Identify or commit to any specific quantities or tasks in
the Construction Task Catalog® (CTC)
Scope of Work:
 Small to medium sized renovations, repairs, and minor
new construction
 Defined by the tasks in the CTC
Contractors Bid:
 Series of Coefficients to be applied to the pre-established
prices in the CTC
•copyright © 2012 The Gordian Group, Inc., all rights reserved
How is JOC Bid?
•WORK PERFORMED
•DURING NORMAL
•WORKING HOURS
Contractors Bid Three Coefficients:
1. Normal Working Hours
2. Other Than Normal Working Hours
3. Non PrePrepriced
•7 AM – 5 PM
•Mon - Fri
2
•WORK PERFORMED
•DURING NON
NORMAL WORKING
HOURS
•5 PM – 7 AM
•Weekends
•Holidays
•copyright © 2012 The Gordian Group, Inc., all rights reserved
Using JOC
•
•
•
•
•
The Overall Job Order Contract is a Series Of Individual
Projects or Task Orders
– JOC Contractor Is Guaranteed Only a Minimum Amount of Work
– If Minimum Value is Met, No Further Work Has to
Be Given to a Failing Contractor
JOC Contractor Has A Continuing Financial Incentive To
Provide:
– Responsive Services
– Quality Work
– Lower Cost
Future Job Orders Tied to JOC Contractor Performance
– No Obligation To Give A Specific Project To JOC Contractor
– Additional JOC’s May Be Bid And Awarded
– Key Point - Profit for Prime JOC is a Function of Volume
JOC is truly a Performance Based Contract
JOC Does Not Replace Traditional Methods For
Accomplishing Work
•copyright © 2012 The Gordian Group, Inc., all rights reserved
Using JOC – Changes in Scope
No “Traditional” Change Orders under JOC:
 JOC Contractor helps develop the Detailed Scope of Work
 No negotiating change orders
Changes in the Detailed Scope of Work under JOC if:
 Owner Generated
 Unforeseen Conditions
Scope Changes – “Supplemental Work Orders”:
 Changes are jointly scoped and documented
 JOC Contractor prices using the CTC
 University issues a new Job Order to the JOC Contractor
 Supplemental Job Order may be for a credit back to the
University if Original Scope is reduced
•copyright © 2012 The Gordian Group, Inc., all rights reserved
Using JOC – Proposal Review
Bidders Should Know:
The Gordian Group and University
Representative Will Review ALL Price
Proposals!
For Every Line Item the following questions will be asked:
Is this item required to accomplish the Detailed Scope of Work?
Is there a more appropriate item or should a modifier be applied?
Is this item part of another task?
Is the quantity correct?
Has the correct Coefficient been selected?
Contractors Must Bid Reasonable Factors!
•copyright © 2012 The Gordian Group, Inc., all rights reserved
Using JOC – Annual Price Updates
Prices in the CTC are Fixed for the Duration of the Contract
Only the JOC Contractor’s Competitively Bid Coefficients to
the CTC Will be Updated
•copyright © 2012 The Gordian Group, Inc., all rights reserved
CTC Organization
•01-General Requirements
•02-Existing Conditions
•03-Concrete
•04-Masonry
•05-Metals
•06-Wood,Plastics, and Composites
•07-Thermal and Moisture Protection
•08-Openings
•09-Finishes
•10-Specialties
•11-Equipment
•12-Furnishings
•13-Special Construction
•20-Reserved UNT
•21-Fire Suppression
•22-Plumbing
•23-HVAC
•25 Integrated Automation
•26- Electrical
•27- Communications
•28-Electronic Safety and Security
•31-Earthwork
•32-Exterior Improvements
•copyright © 2012 The Gordian Group, Inc., all rights reserved
•Understanding the CTC – Master Format
Full Description
of Task
Modifiers for Variations
or Quantity Discounts
Price Includes
Labor, Material and
Equipment
Demolition Price
if Applicable
•copyright © 2012 The Gordian Group, Inc., all rights reserved
•Understanding the CTC – The Rules
Must Read: “Using the
Construction Task Catalog®”
Outlines:
 What is Included in Unit Prices
• Labor, Equipment , & Material
• Complete and In-Place Construction
• Demolition
 What is Included in JOC
Contractor's Coefficients
• Overhead & Profit
• Construction Related Costs
 General Interpretations
• Working Height
• Assemblies
• Testing
•copyright © 2012 The Gordian Group, Inc., all rights reserved
•Understanding the CTC – Unit Prices Include
•
Labor Costs:
•
Equipment Costs:
1.
Labor costs include direct labor through the working
foreperson level at straight-time prevailing wage
rates including fringe benefits and an allowance for
Social Security and Medicare taxes, worker's
compensation, unemployment insurance and
employee benefits.
1.
Equipment costs include all equipment required to
accomplish the task including rigging and
mobilization, except large equipment (e.g. cranes,
pile drivers, bulldozers, excavators, backhoes,
bobcats etc.) which exclude mobilization.
•
2.
Labor costs are based on
workers familiar with and skilled in the performance
of the task following OSHA requirements.
2.
Equipment costs include all operating expenses
such as fuel, electric, lubricants, et c.
•
3.
Labor costs include time lost for
normal work breaks, layout, measuring and cutting
to fit, clean-up of regular construction debris,
inspection, permit compliance, job meetings and
start-up.
•
Material Costs:
1.
Material costs include the cost of the material
being installed and all incidentals and accessories
integral to the installation.
Material costs include manufacturer's and/or
fabricator's shop drawings.
Material costs include an allowance for waste for
such materials that are typically provided in
standard widths, lengths, weights and units such
as roofing, drywall, VCT, carpet, wall covering,
ceiling tile, pipe, conduit, lumber and concrete.
Sales tax is included on the material unit costs.
2.
3.
4.
•copyright © 2012 The Gordian Group, Inc., all rights reserved
•Understanding the CTC – The Rules
General Rules

Unit Prices are for Complete and In-Place Construction.

Unit Prices Include Labor, Material, and Equipment (Do Not Add Labor to
Masonry Repointing Task or Do Not Add Bobcat for Concrete Sidewalk).

Unit Prices Include the Cost of Delivery to Site, Unloading, Storage, and
Handling. Delivery Height is up to 2 ½ Stories.

Unit Prices Include Testing, Calibration, Balancing, Etc. for New Work.

Unit Prices Include all Fasteners, Bolts, Anchors, Adhesives, Etc. For New
Work.

Unit Prices for Tasks Such as Windows, Doors, Frames, Countertops, etc.
Include Sealant and Caulk.
•copyright © 2012 The Gordian Group, Inc., all rights reserved
Understanding the CTC – The Rules
General Rules








Demo Price Includes Loading into Truck or Dumpster.
If an Item is Demolished as Part of Different Task; Demo Will Not Be Paid
for Separately.
Contractor Paid for Installed Quantities Only; No Additional Compensation
Waste.
Assembly Prices take Precedence over Component Pricing.
14’ Working Height for All Work Except Masonry.
4’ Working Height for Masonry.
Dumpsters are a Separate Item.
Permits are Reimbursable at 100%; No Mark-Up.
•copyright © 2012 The Gordian Group, Inc., all rights reserved
Understanding the CTC – The Rule
Contractors Never Get Paid Separately For:







Moving and Returning Furniture. For Example, Moving Office Furniture to
Paint.
Labor for Protecting Work in Place. For Example, a Laborer to Stay After a
Concrete Pour.
Minor Barricades and Signage. For Example, Traffic Cones and Orange Tape
Around a Concrete Pour.
Gang Boxes, Storage Containers.
Portable Toilet, Field Office, Field Office Equipment for Contractors’ Use.
Layout, Site Engineering for the Work Itself.
Administrative Vehicles.
•copyright © 2012 The Gordian Group, Inc., all rights reserved
What is Included in the Coefficients?
Business Costs:
1.
Overhead costs, including but not limited to;
home office overhead

Insurance, BONDS, and indemnification requirements

project meetings, training, management and supervision

mobilization and close-out for the contract and each Job Order and project office
staff and equipment.

marketing
Profit.
Subcontractor's overhead and profit.
Employee or Subcontractor’s wage rates that exceed the prevailing wage rates.
An allowance for fringe benefits, payroll taxes, worker’s compensation, insurance costs
and any other payment mandated by law in connection with labor is included in the
Unit Price, any amounts that exceeds the labor rate allowances must be included in
the Coefficient.
Cost of financing the work.
Business risks such as the risk of a lower than expected volume of work, smaller than
anticipated Job Orders, poor Subcontractor performance, and inflation or material cost
fluctuations

2.
3.
4.
5.
6.
7.
•copyright © 2012 The Gordian Group, Inc., all rights reserved
•What is Included in the Coefficients?
•
1.
2.
3.
4.
5.
6.
7.
8.
9.
Construction Related Costs :
Services required to obtain filings and permits.
Preparation and modification of proposals, sketches, drawings, submittals, asbuilt drawings, CADD drawings, microfilm, and other project records.
Incidental scope documentation services.
Office trailer and portable toilets for Contractor’s use.
Construction vehicles such as pick-up trucks, utility trucks, vans, flat bed trucks,
tractors, trailers, etc.
Storage devices or items such as gang boxes and containers for Contractor's
tools, equipment and materials.
Personnel safety equipment (hard hats, ropes, harness, etc.) and basic safety
signage, railings, minor barricades, tape, roping, cable, markings, cones, etc.
Meeting Owner security requirements.
Excess waste including roofing, drywall, VCT, carpet, wall covering, ceiling tile,
pipe, conduit, siding, concrete, etc. This list is not intended to be all inclusive,
but descriptive of the types of construction materials that are typically sold in
standard lengths, sizes and weights.
•copyright © 2012 The Gordian Group, Inc., all rights reserved
What is Included in the Coefficients?
•
Construction Related Costs (cont’d):
10.
Removing and returning Owner's furniture and furnishings (chairs, tables, pictures, etc. but
excluding modular furniture, wall or ceiling attached or fastened devices or furnishings, safes or
other furniture requiring disassembly).
11.
Protection of all surfaces including those not in the scope of work from construction dust, debris
or damage during construction up until final acceptance. The methods of protection including
plastic, paper, sealing doors or windows, etc. are the Contractor’s responsibility.
12.
Daily clean-up and Final professional project clean-up.
13.
Opening and closing of valves
14.
Equipment down-time or for stand-by
15.
Pickup of Owner supplied material
16.
Costs resulting from inadequate supply of building materials, fuel, electric, or skilled labor.
17.
Costs resulting from productivity loss.
18.
Working in extreme temperatures (below or above normal) or adverse conditions such as
excessive rain, wind, sleet or snow.
19.
Differences in project size; complexity and location.
20.
All costs for other than discreet items of work specifically required to complete a particular Job
Order.
•copyright © 2012 The Gordian Group, Inc., all rights reserved
Coefficients – Calculating Methods
Use Historical Project Data
 Select a Representative Completed Project
• You Know the Scope and Direct Costs
 Price Project From CTC®
 Add on Overhead and Profit
 Calculate the Coefficient
Create a Representative Project
 Create a Scope of Work
 Get Sub Quotes or Estimate Costs
Sampling Method
 Evaluate a Sampling of
Anticipated Items
 Price Project From CTC
 Add on Overhead and Profit
 Calculate the Coefficient
•copyright © 2012 The Gordian Group, Inc., all rights reserved
PROJECT SCOPE
Detailed Scope of Work
Cabinets
New Lights
Relocated Walls
New Doors
NOT THE UNT CTC
General
a.
Complete partial interior upgrade as described below and on attached sketch. Demolish
and relocate/replace partition walls as indicated on sketch.
Division 1
a.
Dispose of all construction debris.
Division 2
a.
Demolish existing Asbestos containing VCT and base (on all walls). Asbestos Floor Tile -2
layers; Include Mastic on bottom layer. Haul to local HAZMAT Dump Site (<25 Miles)
Division 3
a.
Patch Concrete floor as necessary.
Division 5
a.
Demo and install new 3 5/8” metal stud
Division 6
a.
Replace base cabinets with 48”x 34 1/2”x 24” 2 drawer/2 door cabinets with plastic
laminated countertop w/backsplash.
Division 8
a.
Install 2 new 3’x 6’ 8” 14 gauge metal door frames. Install 2 new solid core birch doors with
butt hinges, deadbolt, wall mounted bumper, closers, kick plates, push plates and pull
handles. All hardware to be bronze color. Key deadbolt to existing master key system.
Division 9
a.
Demo and install new 5/8” Gyp board partition walls as shown on attached sketch. Use
water resistant drywall on sink walls.
b.
Demolish existing 2x2 scored ceiling tiles and grid. Replace in kind.
c.
Replace existing Asbestos containing VCT and base (on all walls).
d.
Prime (all new gyp board) and paint (2 coats latex) all gyp board. Prime and paint (2 coats
latex) door frames. Stain (2 coats) doors.
Division 10
a.
Replace surface mounted mirrors above vanity countertops with 48”x36” mirror.
b.
Replace in-kind the surface mounted soap dispenser and the semi recessed paper towel
dispenser/waste receptacle.
Division 22
a.
Install new vitreous china counter top lavatories with center set faucets. Demo and replace
existing plumbing (copper supply lines, PVC waste lines/vents, traps, shut off valves, etc.)
as required to return sinks to proper functioning condition.
Division 26
a.
Demo and replace ceiling mounted compact fluorescent fixtures and track and the recessed
ceiling mounted fluorescent fixtures. Replace conduit, wiring and boxes as necessary to
return lighting, switches and outlets to proper function. Utilize existing circuit breaker.
Replace all switches and duplex outlets. Use GFI outlets as required by code.
•copyright © 2012 The Gordian Group, Inc., all rights reserved
COST PROPOSAL DETAIL
CSI
Description
Division 1
General Requirements
01 74 19 00-0011
10 CY Dumpster
UOM
EA
Install
Unit Price
$419.99
Demo
Unit Price
Install
Qty
Demo
Qty
1
Subtotal
Subtotal
$419.99
$419.99
Division 2
Existing Conditions
02 89 00 00-0018
Portable Pers Decon
EA
$385.83
1
$385.83
02 89 00 00-0019
Portable Wst Decon
EA
$443.26
1
$443.26
02 89 00 00-0016
Plast Sheet Wall & Ceiling 2
Layers
SF
$0.35
1536
$537.60
02 82 00 00-0075
<10 SF Tile
SF
$423.78
1
$423.78
2nd layer
SF
$105.95
1
$105.95
10-500 SF Tile
SF
$4.33
247
$1,069.51
2nd layer
SF
$1.08
247
$266.76
02 82 00 00-0087
<10SF Mastic
SF
$423.78
1
$423.78
02 82 00 00-0088
10-500 SF Mastic
SF
$1.08
247
$266.76
02 82 00 00-0076
Subtotal
$3,923.23
Division 3
Concrete
03 01 30 71-0005
Patch Floors
Subtotal
CF
$76.78
5.5
$422.29
$422.29
•copyright © 2012 The Gordian Group, Inc., all rights reserved
CSI
Description
UOM
Install
Unit Price
Division 6 & 12
Wood, Plastics and
Composites (6) & Furnishings
(12)
06 41 13 00-0020
2 drawer/door cabinets
EA
$405.73
12 38 23 13-0002
sink cut outs
EA
$37.27
12 38 23 13-0004
Plastic laminate counter top
LF
$23.66
Demo
Unit Price
$46.99
Install
Qty
Demo
Qty
2
Subtotal
2
$905.44
8
$225.04
2
$4.47
8
$74.54
Subtotal
$1,205.02
Division 8
Openings
08 12 13 13-0007
3-0 metal door frame
EA
$209.35
$44.75
2
2
$508.20
2
$387.42
14 gauge
EA
$29.96
08 14 16 00-0037
3-0 solid core birch door
EA
$171.34
08 71 13 00-0032
4 1/2" X4 1/2" Butts
PR
$55.27
3
$165.81
08 71 13 00-0090
Door bumper
EA
$14.14
2
$28.28
08 71 13 00-0137
10" x 36" Kick plate
EA
$25.59
2
$51.18
Bronze
EA
$1.22
2
$2.44
08 71 13 00-0187
4"x16" Bronze push plate
EA
$15.31
2
$30.62
08 71 13 00-0195
4"x16" Bronze pull handle
EA
$48.73
2
$97.46
08 71 13 00-0285
Standard duty door closer
EA
$187.65
2
$375.30
08 71 13 00-0295
Master key cylinder
EA
$53.72
2
$107.44
08 71 13 00-0343
Deadbolt
EA
$102.38
2
$204.76
Subtotal
2
$22.37
2
$59.92
$2,018.83
•copyright © 2012 The Gordian Group, Inc., all rights reserved
CSI
Description
UOM
Install
Unit Price
Demo
Unit Price
Install
Qty
Demo
Qty
Subtotal
Division 9
Finishes
09 22 16 00-0004
3-5/8"” Metal studs w/track
SF
$1.41
$0.47
256
256
$481.28
09 29 00 00-0005
5/8” drywall
SF
$0.91
$0.26
256
256
$299.52
09 29 00 00-0016
5/8" Water resistant drywall
SF
$1.17
$0.26
256
256
$366.08
09 29 00 00-0042
Tape and spackle
SF
$0.33
512
$168.96
09 29 00 00-0056
Corner bead
LF
$1.71
64
$109.44
09 51 13 00-0003
2x2 ceiling tiles
SF
$1.04
Scored tile
SF
$0.25
T bar suspension sys 2x2
SF
$1.70
Channels for lights
SF
$0.30
64
$19.20
For rooms under 495 sf
SF
$0.20
256
$51.20
09 65 19 00-0004
VCT travertine pattern
SF
$2.26
256
$578.56
09 65 19 00-0012
Vinyl wall base
LF
$2.13
09 91 23 00-0062
Prime drywall - roller/brush,
1 coat
SF
$0.29
470
$136.30
09 91 23 00-0064
Paint drywall wall-roller/brush
2 coats
SF
$0.59
854
$503.86
09 91 23 00-0244
Prime door fame and jamb-1
coat
LF
$0.47
34
$15.98
09 91 23 00-0246
Paint door fame and jamb-2
coats
LF
$1.04
34
$35.36
09 93 00 00-0019
Stain wood doors perside,
per coat
EA
$23.65
8
$189.20
09 53 23 00-0003
Subtotal
$0.22
256
256
256
$0.22
$0.55
256
90
$322.56
$64.00
256
90
$491.52
$241.20
$4,074.22
•copyright © 2012 The Gordian Group, Inc., all rights reserved
CSI
Description
Division 10
Specialties
10 28 13 13-0030
Soap Dispensers
10 28 13 13-0007
10 28 13 13-0226
Paper Towel Dispenser/Trash
Receptacle
48"x36" Mirror
UOM
Install
Unit Price
Demo
Unit Price
Install
Qty
Demo
Qty
Subtotal
EA
$39.77
$10.06
2
2
$99.66
EA
$202.82
$10.06
2
2
$425.76
EA
$175.39
$35.19
2
2
$421.16
Subtotal
$946.58
Division 22
Plumbing
22 11 16 00-0342
1/2" Copper pipe, incl. All
fittings
22 13 16 00-967
22 13 16 00-968
22 42 16 00-0013
22 42 39 00-0018
Subtotal
2" ABS PVC DWV Schedule 40
Pipe, incl all fittings
3" ABS PVC DWV Schedule 40
Pipe, incl all fittings
Vitreous China Countertop
Lavatory, incl all plumbing
4" centerset Lavatory Faucet
EA
$11.56
$1.39
48
48
$621.60
EA
$11.68
$2.28
16
16
$223.36
EA
$15.64
$3.29
16
16
$302.88
EA
$237.45
$36.95
2
2
$548.80
EA
$103.56
$16.42
2
2
$239.96
$1,936.60
•copyright © 2012 The Gordian Group, Inc., all rights reserved
CSI
Description
UOM
Install Unit
Price
Demo Unit
Price
Install Qty
Demo Qty
Subtotal
Division 26
Electrical
26 05 19 00-0005
#12 AWG Cable
26 05 33 00-0724
3/4" EMT Conduit
LF
$2.69
In metal stud wall
LF
$0.23
64
$14.72
26 05 33 00-0768
3/4" EMT Box Connector
EA
$4.83
28
$135.24
26 05 33 00-1822
4" Square Steel Box 21/8"
Deep
EA
$17.31
10
$173.10
26 27 26 00-0020
Duplex Receptacle 120/277
V, 20 Amp
EA
$17.66
2
$35.32
26 27 26 00-0127
SPST Switch 120/277v, 20
Amp
EA
$16.51
2
$33.02
26 27 26 00-0069
Duplex receptacle with GFI,
120 V, 20 Amp
EA
$24.37
4
$97.48
26 51 13 00-0045
2'x2' Lay-in/Flourescent
Fixture
EA
$192.31
26 51 13 00-0157
Track, single circuit surface
mounted
LF
$22.69
8
$181.52
26 51 13 00-0183
Compact fluorescent track
lighting fixture
EA
$51.53
6
$309.18
MLF
$403.83
0.3
$0.73
$18.31
64
8
$121.15
64
8
$218.88
$1,684.96
Subtotal
$3,004.57
TOTAL
$17,951.33
•copyright © 2012 The Gordian Group, Inc., all rights reserved
COMPARING QUOTES AND CTC
•
•
•
•
•
Price (from the CTC)
–
–
–
–
–
–
–
–
–
General
HAZMAT
Concrete
Wood & Plastic
Doors and Windows
Finishes
Specialties
Plumbing
Electrical
–
TOTAL
$
$
$
$
$
$
$
$
$
419.99
3,923.23
422.29
1,205.02
2,018.83
4,074.22
946.58
1,936.60
3,004.57
$17,951.33
Actual Direct Cost (from quotes or estimate)
–
–
–
–
–
–
–
–
–
General
HAZMAT
Concrete
Wood & Plastic
Doors and Windows
Finishes
Specialties
Plumbing
Electrical
–
TOTAL =
$
$
$
$
$
$
$
$
$
300.00
3,580.00
400.00
1,100.00
1,600.00
3,670.00
890.00
1,500.00
2,550.00
$15,590.00
CTC Value =
$ 17,951.33/ $ 15,590.00 =
1.1517
Unit Prices Cover 15.17% MORE THAN Your Direct Costs
NOT THE UNT CTC
•copyright © 2012 The Gordian Group, Inc., all rights reserved
OVERHEAD COSTS
Overhead Costs - 8% to 12%
Scoping
Proposal Development
Site Supervision and Management
BONDS
Insurance
Vehicles
Safety Supervisor, Training
Home Office Support
Communications
Incidental Design
Site Specific Safety Plans
•copyright © 2012 The Gordian Group, Inc., all rights reserved
PUTTING IT ALL TOGETHER
Cost
Direct, Subs Cost (L, M, & E) =
CM Costs @ 8% (Direct Costs) =
$ 15,590.00
$ 1,247.20
$ 16,837.20
Profit
@ 10% (of Direct Cost)
Total
CTC Price
=
$
1,684.00
$ 18,521.00
$ 17,951.33
Coefficient:
$17,951.33 (X) = $18,521
X = 1.0317
=> 1.0317 For Example Only
NOT THE UNT CTC
Note: If you bid an Coefficient of less than 1.0000 such as
0.9200 you will get ($17,951.33 x 0.9200) $16,515.22 to
complete the Work.
•copyright © 2012 The Gordian Group, Inc., all rights reserved
Conclusion
Questions / Comments
•copyright © 2012 The Gordian Group, Inc., all rights reserved