Transcript Section 505 – Philadelphia

Section 505 – Philadelphia
September 20, 2006
“Early Bird”
Program Meeting
ASQ “Make Good Great”
Richard A. Litts
Rick
Region 5 Regional Director
2005-2007
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Agenda
• Overview of Region 5
• Philadelphia Section
• Society Update
• ASQ Strategic Themes
• Plan for Region 5 2005 – 2007
• Member Value Summit
• Volunteer Excellence Award (VEA) SAC-4
• Education Training Board (ETB)
• Region 5 Quality Conference Fall 2007
• What would Philadelphia Section 505 like
to see?
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Society Membership
• 7/1/04
100,881
• 7/1/05
94,200
• 7/1/06
93,715
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ASQ Members
• Manufacturing
• Service
• Health Care
• Government
• Education
• Other
65.2%
19.2%
4.5%
3.1%
2.2%
5.8%
• 68% are 33-55 Years of age
• 23% are Female
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Section 505 – Philadelphia
Region 5
11 Sections
500 Lehigh Valley
466
165
719
536
501 North Central Pa.
502 Baltimore
503 Harrisburg
505 Philadelphia
506 Delaware
508 Southern Jersey
509 Washington (DC) & Maryland Metro
510 Reading
511 Northern VA
512 Delmarva
TOTAL
»
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1182
368
198
702
238
742
74
5384
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Society Update
• Living Community Model (LCM)
– Student
– Forum – Interest in Q-Specific Industry or
topic
– Associate – Interest in Q-Tools & Techniques
– Regular
– Senior
– Fellow
– Sustaining – Company Site Specific
– Organizational (Pilot)
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Section 505 – Philadelphia
• Forum
2
• Student
12
• Associate
16
• Regular
779
• Senior
348
• Fellow
15
• Sustaining
5
• Organizational 5
• Total
1182
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ASQ Retention Rate
• Society
71.4%
• Philadelphia
72.9%
• Region 5
73.7%
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Philadelphia Compared to Other
Sections
1. Minnesota
2. Toronto
3. Chicago
4. Greater Detroit
5. Milwaukee
6. Atlanta
7. Orange Empire
8. Silicon Valley
9. Boston
10. Philadelphia
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2588
1856
1758
1759
1505
1407
1318
1277
1231
1182
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75.9%
72.9%
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Why ASQ Members Value
Membership
1.
2.
3.
4.
5.
6.
Networking
Training, Certification, Events
Stay up to date with Quality Progress
Flexible Levels of Membership
Identify self as striving for excellence
Grow profession with Body of
Knowledge (BoK)
7. Articles/White Papers
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Why ASQ Members Value
Membership
8. Web-based training courses
9. Resources for certification
preparation
10. ASQ worlds’ leading authority on
everything Quality for the past 60
years and will be for generations to
come
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Overview of the Section
Volunteer Community
A Resource for
Section Members and Leaders
“Michael Manteuffel”
Region 5
Community Care Administrator
1-800-248-1946
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2005 – 2007 Plan for Region 5
• Visit all 11 Sections
• Appoint Several Deputy Regional Directors
• Section Ideas regarding working
together/sharing resources
• Promote Volunteer Excellence Award (VEA)
• Promote Fellow Membership
• Provide Regional Member Leader Training
• Implement RD – DRD’s - Section Chairs
Communication Channel
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Changes
• Board of Directors
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Vision
• By making quality a global priority, an
organizational imperative, and a
personal ethic, the American Society
for Quality becomes the community for
everyone who seeks quality
technology, concepts, or tools to
improve themselves and their world
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Global Community –
World Partners
• Hong Kong Society for Quality (HKSQA)
• Japanese Union of Scientists and
Engineers (JUSE)
• Korean Standards Association
• Singapore Quality Institute (SQI)
• European Organization for Quality
(EOQ)
• Excellence Finland
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Global Community –
World Partners
• Excellence Ireland
• Spanish Association for Quality (AEC)
• German Society for Quality
• Israel Society for Quality (ISQ)
• Instituto Profesional Argentino para la
Calidad y la Excelencia (IPACE)
• National Quality Institute (Canada)
• PGQP – Regional Program of Quality
and Productivity (Brazil)
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Roles and Long Term Objectives
• To be stewards of the quality
profession by providing member
(customer) value.
• To be stewards of the quality
movement by providing increased
society value from ASQ activities.
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Priority Strategic Themes
1. Support the quality professionals and practitioners
in their efforts to grow in value in the workplace
and community.
2. Prove and communicate the economic case for
quality.
3. Assure that a vital, growing Body of Knowledge is
accessible to everyone.
4. Become the community of choice for quality.
5. Grow the use and impact of quality in every
segment of the economy.
6. Make sure the world knows the importance and
value of quality.
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Society Update
• Bylaws
–Section Operating Agreement (SOA)
–Members Voted on National Bylaw
Revisions 4/16/05
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What does this mean for section
leadership?
Members Elect – Chair, Secretary & Treasurer
• Officers – chair-elect/vice chair position not required.
Create section policy for additional officers.
• Chair Appoints Committee chairs – Audit,
Membership, Nominating required. Create policy for
standing committees. HQ position descriptions must
be used for required positions.
• Elections – specifics removed; sections determine
timeline to meet reporting requirements
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Member Value Summit
• October 2005
• Milwaukee WI
• ASQ Leadership - Headquarters
• Section Affairs Council (SAC)
• Section Leaders
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Member Value Summit - Purpose
•
•
The Future of ASQ and Quality: An
introspective look at the ASQ Vision, and
future direction of ASQ and quality.
Questions:
1.
2.
3.
4.
Why do people become members?
Why do people renew membership?
Why do members volunteer?
What are members’ value expectations from
ASQ
5. What do we do NOW to enhance member
value?
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Member Value Summit
• Summit Outcome Activity Report
(SOAR)
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SOAR Office Leadership
• SOAR Project Office
• ML Communications
– Grace Duffy
– Connie Faylor
– Paul Borawski
– Laurel Nelson-Rowe
• Architecture
• Body of Knowledge
– David Little
– Sue Jacobs
– Karla Riesinger
– Chris Bauman, Bill
Tony
• Education and Training
– Larry Smith
– Brian LeHouillier
Key Theme #1
Education and Training
• Design Team Assignment from Summit:
• Create a unified vision of how the Society
carries out its training and education in
today’s world, in a way that is responsive to
the needs of member and customer and
best utilizes sections, divisions, and
headquarters capabilities.
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Education and Training Vision
Task Force
Progress to Date:
• Vision statement created
• Voice of Customer training for ASQ
staff
• Benchmarking possible partners
• Modular Development sub-team up
and running
Key Theme #2
Member Leader Communication
• Design Team Assignment from Summit:
• Create a system responsive to the needs of
member leaders to be known, be involved,
and have access to the information they
need.
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Member Leader Communications
Task Force
Progress to Date:
• As-is model communicated
• Friday Fast Facts debuted June 30
• Continues reducing duplication
• ML Training
• Role Descriptions
Key Theme #3
Body of Knowledge
• Prepare the known knowledge of quality for
best use in the quality community and
assure a vital flow of new knowledge.
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Body of Knowledge
Task Force
Progress to Date:
• Reviewed vision
• Compiled “as is” model and macro
process
Summary
• This is a strong response to Summit
• All three themes are provided for as
Essential Activity on next year’s
Business Plan.
• The themes are large projects involving
change (we’re not so good at enabling
change)
• Apply the knowledge we’re learning
about change leadership
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Volunteer Excellence Award
(VEA)
• Section Affairs Council (SAC) Policy
No. SAC-4
• Sections can award up to two per year
• Recognize
–Individuals or
–Teams
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VEA
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Education Training Board (ETB)
• Training Programs for Members
• eLearning – Need Help!
– Course Reviewers
– $100.00 Honorarium
– RU’s (Recertification Units)
– CEU (Continuing Education Units) completion of
course
– Course Completion Certificate
• Interested? Contact Dave Little
[email protected]
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Section 505 – Philadelphia
• What would Section 505 members
want to see from ASQ Headquarters,
Section, Region 5 or Regional
Director????
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Section 505 – Philadelphia
• Thank You for attending. It is
appreciated!
• Enjoy the Main Event
• Have a safe trip home!!!
• See you at an ASQ Event!
ASQ “Make Good Great”
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