E-TICKETING - THAI-Amadeus Customer Service

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Transcript E-TICKETING - THAI-Amadeus Customer Service

BSP E-Ticketing
General Conditions
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The office is authorized to issue e-tickets.
A new or retrieved PNR is present.
You are not in temporary ticket mode (TY).
In most cases, all flight segments in the itinerary must be
with the same airline. This airline is the validating carrier.
To verify if interlining is possible, refer to the Ticketing
Agreement Table (TGAD entry).
• The retrieved PNR is present in the AAA. If the PNR is
new, you must enter ER (end of transaction and
retrieved PNR) before issuing the e-ticket.
General Conditions
• The airline’s record locator must have been returned.
• All flight segments in the same TST must be eligible for
e-ticketing.
• The presence of the E indicator in the segment in the
PNR is the proof that the segment is eligible for eticketing.
You can display the
Online help page for
E-ticketing in Amadeus
By entering the following
GGAMATHETK
Use this entry
TGETD-TH to check
How many airlines can
you issue an e-ticket on
Amadeus in Thailand
Market?
And entry for checking
E-ticket authorization
by your office id use
an entry : PV/C or
PV/BSP office id/C
These airlines on APC’s line,
you do not allow to issue
both E-ticket and Paper
These airlines on AET’s line,
are not allow to issue E-ticket.
Airlines on ANC’s line,
allow you to print both
E-ticket and Paper
If the airlines are in both AET
and ANC’s line, you can print
only paper ticket
You can display the airlines-specific
condition and rules directly with
this entry
Specific airline with alphabet E
Thailand market
For Amadeus
Transaction code
American airlines
Updated date
Updated time
E-ticket for Thailand BSP
Allow to issue infant on e-tkt
You can find some information
about conditions and rules for
E-ticketing for example issue
INF on E-ticket, Revalidation etc.
ET Eligibility Indicator in Availability
Airlines that support e-ticketing in Amadeus can
show which routes qualify for e-ticketing when
you request an availability or schedule display
(note that this is for information purposes only).
The letter E appears in the display immediately
before the number of stops in the flight line.
For example :
ET Eligibility
Indicator
PNRs
ET Eligibility
Indicator ininPNRs
After you sell a flight that is an
e-ticketing candidate, an indicator
appears in the PNR display
behind the arrival date.
This ET indicator is returned by the airline or obtained by Amadeus
from schedule information stored in the system, and is checked by the
System during the process of issuing an e-ticket.
Issuing E-Ticket
E indicator must
appear on that flight
Airline record locator
Must be returned
Before issuing an E-ticket
• You must create a TST
 FXP auto pricing
 Manual creating
• Create fare elements
 FE endorsements (Optional)
 FPNR+CASH/ net amount (Mandatory)
 FTNR tour code (Mandatory)
 FM__A commission amount (Mandatory)
 FV validating carrier (Mandatory)
When you have completed TST
after you end transaction TST
will appear on the head line of
PNR.
All fare elements in PNR
To issue an e-ticket
After ticket issued FA/FB must
be returned in PNR.
E-ticket number
Passenger name and type code
To display e-ticket record
use an entry TWD, status
of e-ticket must be O or A
Origin/Destination
Point of issue Date of issue Amadeus record locator
IATA number
E-ticket Itinerary Receipt (ITR)
You must print ITR for
passenger
Sending ITR via e-mail use
an entry ITR-EML- follow
by e-mail address
End of Presentation