Transcript Isha-Peeters-of-Hainan

Welcome to Hainan
Airlines
Introduction
Introduction
Brand Concept
Product
Service
Business Scope
Brand Concept
Convenient
Homelike
Making
passengers
feel convenient
in whole
process
Focus on
passengers'
needs and
wants，
making them
feel homelike
Beyond
Beyond
competitor
Beyond
expectation
Beyond self
Destinations
• 4 weekly direct flight to Beijing
• 2 weekly direct flight to Shanghai
• Seamless connection To Hong
Kong via Beijing
Routes and Network
flying to more
than 90 cities
500 domestic
and international
routes
9 airline bases
International and regional networks
Toronto
Brussels
St.Petersburg Novosibirsk
Berlin
Moscow
Astana
Budapest
Irkutsk
Seattle
Peking
Seoul
DalianOsaka
Hangzhou
HK
Haikou Taipei
Sanya
Hanoi
Urumqi
Dubai
Khartoum
Bangkok
Luanda
Sydney
routes opened by HNA
transfer routes via cooperation airline
Honours and Awards
2011 JAN
Hainan Airlines became the world’s "SKYTRAX Five-Star Airline"
2011 JUNE
Best Airline in China and Best Cabin Service by SKYTRAX
2010 MAY
Best Airline in China and Best Cabin Service by SKYTRAX
2008 MAY
Best Airline in China in 2007 by SKYTRAX
Business Class Product
Roomy and comfortable brand-new Business
Class: adjustable180 degree lay-out bed
style seat with 188cm pitch and 70cm width
Chinese and western cuisine are graciously
served
Audio & Video On Demand for each
individual passenger
Business Class
Individual adjustable
reading light /
Separation to create
more privacy
Personal
Entertainment
system on demand;
10.6 inch
touchscreen
180 degrees full flat
bed; 188cm pitch;
70cm width
Make yourself comfortable and enjoy
your journey
Economy Class
A comfortable way of flying
AVOD entertainment
System
84cm pitch
Business Class service
Free Chauffeur service in Beijing for all Hainan Airlines Business
Class passengers (Upon request)
Thank you for choosing Hainan Airlines