Transcript Regional Multiagency Coordination System

LRGVDC
Multi-Agency Coordination Center (MACC)
NERRTC
National Emergency Response & Rescue Training Center
Overview
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What is a Multi-Agency Coordination Center
Organizational Relationships
MACC Organization
Roles and Functions of MACC Sections
Flow of Information and Resources
NERRTC
National Emergency Response & Rescue Training Center
What is a MACC?
 A MACC is a critical element of a regional incident
management strategy that provides critical support to
local Emergency Operation Centers (EOC) in the form of
resources and information
 A MACC coordinates regional resources to aid
jurisdictions who require assistance before, during, and
after a large scale regional incident
 A MACC also coordinates all requests for state
assistance through the Disaster District Committee when
regional resources are exhausted.
NERRTC
National Emergency Response & Rescue Training Center
Organizational Relationships
 The MACC works with the following agencies
directly and indirectly
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City Emergency Operation Centers
County Emergency Operation Centers
Medical Operations Center
Private Organizations
 Grocery Stores, Food Banks, Utility Companies, etc…
 Disaster District Committee
 State Operations Center
 FEMA
NERRTC
National Emergency Response & Rescue Training Center
Organizational Relationships
SOC
DDC
Regional
Resources
State
Resources
MACC
Hidalgo County
EOC
Cameron County
EOC
City EOCs
City EOCs
Incident Command
Post (ICP)
Willacy County
EOC
Private
Organizations
City EOCs
Incident Command
Post (ICP)
Incident Command
Post (ICP)
NERRTC
National Emergency Response & Rescue Training Center
Organizational Structure
MACC
Manager
Situation
Section
Resource
Section
Information
Section
Documentation
Section
NERRTC
National Emergency Response & Rescue Training Center
MACC Management Role
 Overall Management of the MACC to include:
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Establishing Objectives & Priorities
Approving MACC Documentation
Coordinating resolution of conflicts
Strategic Decision Making
Coordinates information flow
Ensures communications system integration
NERRTC
National Emergency Response & Rescue Training Center
Situation Section
 Provides situational Awareness to the MACC in the
following ways:
 Keeping and displaying an events log (WebEOC)
 Combines, summarizes, and displays data
 Requests/Obtains situation status from EOCs and the
DDC
 Maintains information on meteorological conditions and
forecasts that may impact the region
 Maintains information on environmental issues, cultural,
and historic resources, or sensitive populations/areas
NERRTC
National Emergency Response & Rescue Training Center
Resource Section
 What process was used for requesting and
tracking resources in the MACC?
 CS213 & ICS213RR
 Resource Log and Web EOC
 Appoint resource Section Chief & Deputy in
advance of incident
 Cradle to grave resource tracking
NERRTC
National Emergency Response & Rescue Training Center
Information Section
 Coordinates internal and external information in the
following ways:
 Collects, analyzes, and disseminates information or intelligence
on the current situation
 Serves as MACC Public Information Officer
 Advises MACC Management on all public information matters
 Handles media and public inquiries, emergency public
information, rumor monitoring, and media monitoring
 Prepares and releases summary information regarding the
regional activity to participating agencies, the DDC and the
EOCs
 Coordinates with regional Joint Information Center efforts
NERRTC
National Emergency Response & Rescue Training Center
Documentation Section
 Maintains Documentation on all items that are
received or sent out from the MACC to include:
 Maintaining a file of resource requests received and
made by the MACC in support of incident activities
 Maintains a file for documentation generated by the
Operations Section
 Ensures all documentation is prepared to support
possible reimbursement following an incident
 Prepares agendas/reports for briefings and planning
meetings
NERRTC
National Emergency Response & Rescue Training Center
Flow of Information & Resources
SOC
DDC can’t fill
so it goes to
the SOC
Outgoing
Resource
Requests
Region can’t
Fill request so
it goes to the
DDC
DDC
Unaffected
County EOC
City
EOC
MACC
County can’t
Fill request so it
Goes to the MACC
Initial
Resource
Request
ICP
City
EOC
Affected
County EOC
City can’t
Fill request so it
Goes to county
The MACC tries to
fill all incoming
requests locally
before asking for
State Assistance
Once the MACC
fills a resource
request, it contacts
the requesting
county/city to give
them an update of
the status
City
EOC
NERRTC
National Emergency Response & Rescue Training Center
Flow of Information & Resources
 How are Resource
Requests made?
 Resource/Information Requests are
made using an ICS Form 213
 Examples of what a request needs
to be clear
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What resource is needed
When is it needed
Who is the POC
What is the delivery location
What city will fill the request
When will the resource arrive
Signatures of Requestor/Provider
NERRTC
National Emergency Response & Rescue Training Center
Hands-on Training
NERRTC
National Emergency Response & Rescue Training Center