LEEDS BECKETT UNIVERSITY

An Introduction to the Franchise Framework

Quality Assurance Services

Agenda

• Introductions • An Introduction to the Franchise Framework • Communication channels • Operational Delivery Guidance • Q & A

Context

• Tool to manage franchise collaborations • Informed by: Strategy for the Delivery of Taught Undergraduate Programmes in Collaboration and Partnership 2011-2016 ; University’s Academic Principles and Regulations ; The UK Quality Code for Higher Education . • Supported by The Quality Manual and Operational Guidance for Franchise Delivery

The Franchise Framework

• • Approved in June 2012 • Reviewed on an on-going basis with a view to amendments on an annual basis • Effectiveness overseen by Partnerships and Collaborations Sub- Committee (sub-committee of Academic Quality and Standards Committee) University’s Governance structure

Aims of the Framework

• To assure the quality and standards of provision delivered collaboratively • To ensure equivalence of experience • To provide operational efficiency and effectiveness • To provide a mechanism for continual review of process and procedure

What’s in the Framework?

• Overarching narrative – key features • Appendices to include information on access to learning resources, staff development, fees • To be supported by ‘Operational Guidance for Franchise Delivery’ • Available on Collaborations and Partnerships website

Key features

• University responsible for quality of learning opportunities • Assessment set and moderated by university staff • Adoption by the partner of all QA processes • Recruitment and selection shared between university and partner • Teaching materials to be provided by the university via the Link Tutor

Critical points within the cycle

• Induction (student voice / entitlements) • Annual review and monitoring • Assessment • Mutual review • Annual Partnership Board

Documentation

• Course approval template (validation) • Module approval templates (validation) • Programme specification (validation • Course document (pre-refocus, validation) • Module specifications, (pre-refocus, validation) • Admissions Profile (pre-refocus, validation) • • Course handbook (approved annually) Publicity material (approved annually) • Teaching materials (provided by Link Tutor)

Student Representation

• As a minimum one course representative to be nominated per level. • Any student on a course is entitled to propose that they act as a course rep • Course representatives should be appointed within two weeks of a course commencing.

Communication channels

• Four faculties: AET, FBL, CAR, HSS • Franchise Coordinators • Link Tutors • Professional service areas; • Quality Assurance Services Professional Services LLI / CLT • Centre for Learning and Teaching • Libraries and Learning Innovation team Faculty Administrative Staff Franchise Coordinator Franchise Partner Link Tutor Quality Assurance Services

Faculty support

• Franchise Coordinator x 1 per Faculty • Link Tutor x 1 per Course • Associate Dean /s • Chief Operating Officer • Student Administrator/s • Libraries and Learning Innovation team

Role of Franchise Coordinator

• Oversee Faculty based provision • Member of internal franchise steering group • Support Link Tutors • Point of contact for partner regarding faculty related query/ issue • Consider future developments relevant to that faculty

Role of Link Tutor

• As described in the Link Tutor Handbook • Day to day support for Course Leader at partner • Dissemination of teaching materials • Approval of course handbooks • Approval of non–standard entrants • Consult and set assessment task • Support at induction, annual monitoring and review, assessment boards

Libraries and Learning Innovation

• Library Online • Bespoke page for partners • Targeted support • Staff development • Skills for Learning resource

Ongoing Staff development

Teaching and Learning Quality Assurance Introduction to The Franchise Framework Operational Guidance for Franchise Delivery Admissions, Induction and Student Representation Annual Monitoring and Review including, Module Evaluation and Mid Module Review Board of Examiners Personal Tutoring Peer Observation Assessment Methodology and Moderation Giving feedback to students Developing a UK Higher Education ethos Mitigation and Extenuating Circumstances Graduate Attributes Cheating and Unfair Practice Student Appeals Collaborative conference

Useful website links

• • • • • University Phonebook Collaborations and Partnerships Academic Principles and Regulations Quality Manual Centre for Learning and Teaching

Questions?