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Energy Efficiency Obligations, and
other thoughts…
Dave Kirwan
Chief Operating Officer
Contents
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Investment in Energy Efficiency
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Helping householder manage costs
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Technology deployment
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Some thoughts on policy
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Summary
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Investment in Energy Efficiency
Priority 1 - Supporting Area Based Approaches to Energy Efficiency
• In 2014 the Better Energy Communities fund provided €13.5m of funding to local communities
to invest in Energy Efficiency.
• Bord Gáis Energy is actively supporting Community Based Organisations with the delivery of
area based energy efficiency projects and we will continue to support these schemes in the
future.
• In 2014 Bord Gáis Energy supported the installation of energy efficiency measures in Energy
Poor households across Wexford, Cork and Galway.
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Helping households manage the costs of energy
Competitiveness
• Lowest standard electricity prices in Ireland
• Our new Dual Fuel product offers customers 10% discounts on electricity and
gas
• Over €3m given back to Irish homes in terms of Tesco points & Clubcard deals
The Energy Engage Code
• Energy Engage Code : never disconnect an engaging customer.
• Proactive partner: MABS and SVP
Payment Plans
• BGE always offers a payment plan to customers who are having difficulty
paying.
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• BGE also offer products and services (Level Pay) allowing customers spread
energy costs evenly over the year.
Technology & innovation to reduce energy usage
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First supplier to roll out PAYG meters for Gas
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Over 50,000 Gas PAYG meters installed for financial hardship
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Over 7,000 Electricity PAYG meters installed in last 12 months
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PAYG customers use 11%* less energy than those on credit
meters
Boiler Servicing &
Heating Control
Upgrades
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Over 70,000 gas boiler services jobs each year helping to keep
Ireland’s homes safe and efficient
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Free upgrades to heating control systems giving our customers
more control over their heating costs
Smart Metering &
In Home Displays
• Actively engaged with the National Smart Metering Programme
Roll out of PAYG
• Free In Home Displays to our most vulnerable customers
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* Bord Gáis Networks figures
Some Policy Considerations….
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The question of how to fund energy efficiency obligations need to be
carefully considered
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We have to balance criticality of energy efficiency initiatives with
affordability
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Grant Funding still has a role to play
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General Taxation vs Energy Bill: less regressive
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UK Energy and Climate Change Committee: increasing use of levies
on bills is likely to hit hardest those least likely able to pay
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We need to innovate to delivery affordability…
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Green Paper
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Gas Connectivity
Summary
1. Energy Suppliers can and should do more to help vulnerable
customers manage energy costs:
PAYG and Smart meters can contribute greatly to creating an engaged
customer
New technology & innovation will help suppliers partner with
customers to manage their energy usage
2. Need to minimise the impact on energy costs to customers
through a balanced approach to energy efficiency obligations
3. The Energy Industry needs to have an engaged customer…too
much at stake not to…
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