Transcript Slide 1
MAHADISCOM MSEDCL’S Performance Review 30.12.2005 Issues inherited by MSEDCL Demand Supply Gap of 3500 to 4000 MW High T&D Loss – 35.2% (04-05) Low Collection Efficiency – 88.34% Deteriorated T&D Infrastructure (Aged and overloaded transformer and S/S) Pending applications for connections Loss making Entity (Rs.804Cr.) Poor consumer response Unmotivated and directionless employees (42 Unions) Page 2 07 July 2015 “10 Point Action Plan” A: Improving quality of supply and reduction of interruptions Proactive distribution network planning with viable funding plan Consumer Grievances Redressal Systems Distribution system loss reduction Improvement in Collection efficiency Circles to act as profit centers Use of technological advance and computerization for improving the efficiency, accountability, information levels & consumer satisfaction etc. 8. Improved services to Ag. Consumers 9. Measures to improve working conditions of employees 10. Demand Side Management and peak load management (Measures to reduce load shedding) 1. 2. 3. 4. 5. 6. 7. B: KKPIs established for measurement of performance of the above action points C: Communication plan D: Organizational Changes Page 3 07 July 2015 Performance – MahaVitaran Parameter MSEDCL Actuals 04 - 05 MSEDCL Target 05 - 06 MSEDCL Actuals 05 - 06 T & D Loss 35.28% 32.80% 32.36% (Sep' 05) Distribution Loss 31.14% 28.14% 27.11% (Sep' 05) Coll. Eff (w/o Ag. Bills) 98.94% 100.94% 93.8% (Oct' 05) Coll. Eff (with Ag. Bills) 88.34% 90.34% 89.67% (Oct' 05) Financial Position (P & L) -803.9 -520.32 Not Finalised Agricultural Connections 81,294 1,00,000 42,361 Villages/Wadis/Wasti Electrified 108 NYD 11 Plan Outlay 392.3 1430.69 846.19 * NYD: Not Yet Decided Page 4 07 July 2015 1. Ensuring Reliable and Quality Power Supply Programs Preventive Maintenance: • Identification of problems feeders in each sub-division • Pre-monsoon Work (Tree cutting) • Repair: loose / long span • Arrange repairs and preventive maintenance during planned Load shedding • DTC maintenance – Oil level checking • Reduce loading on DTCs /Install new DTCs ( 100% Diversity) • Action plan for prevention of DTC failure & quick replacement of DTCs,Monitoring through DSS control room • Reduce length of LT line / HT:LT ratio • Capacitor Maintenance Renovation & Modernisation Schemes for: • Breakers, CTs, Capacitors,HT,LT lines ,indoor to Outdoor s/stn equipments Page 5 07 July 2015 KKPIs • Formats for SAIDI SAIFI and CAIDI have been finalized • Sub-Division wise data expected by 15 January KKPI Target 05 - 06 Actuals* (Aug' 05) Target 06 - 07 SAIFI NYD 34 Nos NYD SAIDI NYD 417 Min NYD CAIDI NYD 12 min per occasion NYD * - Sample calculation for the sub-division Aurangabad in the month of Aug’ 05 Page 6 07 July 2015 2. Proactive distribution network planning Programs • • • • S/Dn. wise information about Load Profile & Demand growth for next five years S/Dn wise Infrastructure up gradation plan. Circlewise viable financing plan. Monitoring system for construction work plan & financial plan Detailed presentation being made separately Page 7 07 July 2015 3. Consumer Grievances Redressal System Programs • Complaint book at G.P./ S/Dn. / Section Office & J.M./ J.E. to visit these offices and redress complaints • CFC at 50 S/Dns. to be expanded to 500 S/Dns. Consumers have Single Window Grievance Solving facility for • For new connection /change of name in time • Billing complaint/other complaints be resolved in specified time • Call centers to be established in all major towns and municipal corporations KKPI FY 05-06 FY 06-07 Target Achieved (till Nov’05) Target Pending RCI Consumers NYD 275579 Progress of call centers Progress OF CFC 10 50 3 1 Circle / Zone Wise Details 5 500 Consumers grievance Redressal established in 11 zones and internal grievance Redressal units established in all O&M Circles Page 8 07 July 2015 4. Distribution Loss Reduction Program • Energy accounting of all levels • DTC metering / 100 % consumer metering • Theft cases including abetment • HVDS • Alternate meter reading by outsourced agency • Mini franchisee scheme • NSC information (in time) to IT • Monitoring of temporary connection to builders / commercial establishments • DRUM Project (10 Divisions ) Page 9 07 July 2015 KKPI for Distribution Loss Reduction T&D Losses Particulars Target 05-06 Achieved (Sept 05) 06-07 Target EHV system/ Transmission Loss 6.00% 7.21% 5.80% Distribution Loss 28.00% 27.11% 25.00% T&D Loss 32.25% 32.36% 29.25% Page 10 07 July 2015 KKPI for Distribution Loss Reduction DTC Losses No. of DTCs with losses Particulars Total > 50 % 25-50 % 5 - 25 % 0-5% <0% 5565 5534 13% 13% Jul-05 No.of DTCs for which EA report has been 43291 genrated by IT atleast once Proportion No.of DTCs for which EA report has been 46642 genrated by IT atleast once Proportion 9030 8491 14671 21% 20% 9773 8978 15329 5953 7350 21% 19% 33% 13% 14% 34% Oct-05 Page 11 07 July 2015 KKPI for Distribution Loss Reduction Theft Cases Detected (Jun – Nov 2005) Hooks removed In Rs lakhs Number Assessed Amount Recovered Amou 1,10,828 735 240 Checking for unauthorised use 23,305 361 164 Theft cases detected 12,439 1476 616 2850 985 Total Page 12 07 July 2015 5. Improvement in collection efficiency Programs • Elimination of average/abnormal bill • Timely feeding of NSC report and first bill issue • Monitoring of consumers to whom installments are granted • Collection as per target • 100% disconnection above Rs 5000/- arrears • Reduction of live arrears / P.D. arrears • Early disposal of B-80 Cases • Spot billing • Action on PD consumers declared live/verification & police cases • ATM Cash Collection Centers (ATMs at 50 Locations in urban areas) • e-payment / drop boxes KKPI 05-06 Target Collection efficiency a) b) Normal billing percentage Cases with arrears above Rs.5000 100.94 % 90.34% 100% NYD 06-07 Zone/ Circle Wise Details Achieved (till Oct 05) Target a) b) 93.80 % 89.67% 78% a) 102.94% b) 92.34% 100% 304847 a without AG b with AG Page 13 07 July 2015 Steps Taken to Improve Collection Efficiency • E-payment in Pune, Bhandup and Kalyan circles • Spot Billing is introduced in Pune and Nagpur - To be introduced in 15 more locations by January 2006 Page 14 07 July 2015 Repatriation (Rs. Crores) Months April May June July August September 2004-05 981.83 953.63 976.81 983.53 912.32 948.25 2005-06 984.82 1063.91 1035.45 1028.96 1230.79 1114.18 Increase 0.30% 11.56% 6.00% 4.62% 34.91% 17.50% October November December 967.51 957.26 1087.68 1226 1076.75 26.72% 12.48% January February March Total Total June to Nov Average June to Nov 1045.7 1043.68 1134.18 11992.38 5745.68 8760.86 6712.13 957.61 1118.69 16.82% Page 15 07 July 2015 6. Profit Centre Programs • Allocation of budget to circle • Monitoring income and expense vis-a vis budget • Analysing variation in income/expenditure • Quarterly review of profit center • Comparing distribution losses with respect to targets KKPI : Profit / Deficit Page 16 07 July 2015 7. Using technological advances for improving efficiency Program • Implementation of MIS,DA,AMR • e-billing , online payment , SEVAK ATM, Bill junction /Bill desk • e-tendering • GIS network mapping KKPI AMR progress 05-06 Target Achieved (till Oct 05) Target 20000 To be completed by March ‘07 Not yet finalized 10 (by June 06) 10 SCADA progress No. of GIS maps ready 06-07 NYD Details NYD • All urban electricity bills on internet Page 17 07 July 2015 8. Improved services to agricultural consumers • Programs • Reduce pending Ag connections - Krishi Vikas Applications (received: 163213, released: 69737) • DTC failure rate reduction - Action plan • Timely Ag NSC report to IT KKPI 05-06 Target Pending AG connections 1,00,000 Achieved (till Nov 05) 42,361 06-07 Zone Wise Details Target 1,00,000 Page 18 07 July 2015 DTC FAILURE 2004-05 2005-06 (Up to Nov 05) 18.52% 11.34% Page 19 07 July 2015 9. Improvement in working conditions of employees Programs • Compulsory use of safety T&P (Earthing, Zoola, Hand gloves, Insulated pliers) • Reduction in No. of accidents ( Fatal/Non-fatal) • Timely payment of TA bill / Advances / CPF / Gratuity / Dues / Increments etc. • Work culture / boosting employee moral by motivation • Honesty/Integrity/Hardwork to be rewarded • Special training programs to improve customer services & tech capabilities • Mobile training program • Regular communication with employees : Varta • Uniform for all employees KKPI • No of electrical accidents employees/outsiders • Training of employees (No.s & mandays) • Reduction in employees grievances Page 20 07 July 2015 10. DSM and Load management Programs • Single phasing scheme: 9800 Villages( Phase I) , 4515 (Phase II) • Special feeders for Gaothans : 9846 Villages, 1650 feeders • Akshay Prakash Yojna: 686 Villages • Reactive Power Management through Capacitors: 3898 MVAR • Energy Saving Scheme for R/C/I/Public Lighting (CFL) KKPI 05-06 Target No. of APY villages NYD Special Gaothan feeder Schemes 9846 villages /1650 feeders 515 Crores 9800 (Nos) 235 Crores Single Phase Scheme Capacitors( Substation / DTCs) DSM/ Energy Conservation 06-07 Achieved (till Nov 05) 686 Target 36 feeders 95 MW load relief Remaining feeders from 05-06 7000 (Nos) 4515 (Nos) 170 Crores 20000 DTC 1,35000 AG Pumps LTLMS 20 lakh WIP 10 lakh CFLs 1.25 Lakh Circle Wise Details Page 21 07 July 2015 Energy conservation measures - CFL Lamps • Projected load saving of 9.75 MW during peak hours through installation of 3 lakhs CFL on pilot basis in Nasik & Thane - Capacitor installation program • Load saving of 500 MW through installation of 62666 LTLMS Capacitors in 20 Districts within 2 years Page 22 07 July 2015 Summary of New Initiatives taken • Collection increased by 16.82% - From Rs. 5745 Crs. in June – Nov’ 04 to Rs. 6712 Crs in Apr – Nov’ 05 • Distribution loss reduced by 2.14% - From 29.25% in Apr – Sept’ 04 to 27.11% in Apr – Sept’ 05 • Load profile and construction work plan for Rs. 11,424 crores finalized • DTC failure Rate reduced by 7.18% - From 18.52% in 04-05 to 11.34% in Apr – Nov’ 05 • Energy accounting of 51,000 DTCs in progress Page 23 07 July 2015 Summary of New Initiatives taken • Detection of 21,975 theft cases (from April to October ‘05) • Consolidated distribution Automation plan – SCADA, AMR, e- billing etc. • Formation of Quality control cell to ensure purchase of best quality material • Four S.Es nominated as M.D’s representatives for monitoring various activities of the MSEDCL in the field • DSM – Akshya Prakash Yojana, use of CFLs, capacitor installation on DTCs and at sub-stations Page 24 07 July 2015 Issues with MSEB Holding Company /Govt. of Maharashtra • Appointment of Director (Finance), Director (HRD), Director (Operations) • Valuation/ New Balance Sheet/ New P&L Account • Pending Govt. Guarantees & release of funds - Funds for removal of backlog of Ag Pumps-Rs. 356.5 Cr • Authorization of employees of MSEDCL for theft detection under the EA 2003 • Establishing dedicated police stations and special courtsAppointments of SP’s on deputation Page 25 07 July 2015 Issues with MSEB Holding Company /Govt. of Maharashtra (Contd…) • M/s. Mula Pravara Electric Co-op Society – recovery of arrears and other pending issues – request for permission for disconnection of supply • Amendment to EA 2003 to be applicable to state of Maharashtra-for removing the role of district consumer forums • Arrears of payment of State Govt. Dept. • Single point bill recovery from Police Dept. • Regulatory Issues- Regulations to be framed under the EA 2003 Page 26 07 July 2015 Thank You © 2004 PricewaterhouseCoopers. All rights reserved. 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