Transcript NATIONAL e-GOVERNANCE PLAN

NATIONAL e-GOVERNANCE PLAN (NeGP)
( Seminar on Agenda for Administrative Reforms)
24th October 2009
R. Chandrashekhar
Secretary
Department of Information Technology
PRESENTATION OUTLINE

National e-Governance Plan (NeGP)

Vision

Salient Features

Core and Support infrastructure

Implementation Framework

E-Governance Service Delivery Strategy

Investments

Institutions supporting NeGP

Key Issues

Status of Mission Mode Projects (MMPs)
3
NeGP VISION
“Make all Government services accessible
to the common man in his locality
through Common Service delivery outlets
and ensure
efficiency, transparency & reliability
of such services at
affordable costs
to realise the basic needs of the common man.”
NATIONAL e-GOVERNANCE PLAN (NeGP)

Launched in May, 2006 to improve public service delivery

NeGP Includes :

27 Mission Mode Projects (MMPs)

Core infrastructure components - Service Centres, Data
Centres and Wide Area Networks

Web enabled delivery of services & service levels

Process re-engineering, change management and project
management

Centralized Initiative - Decentralized Implementation : emphasis
on PPP
5
NeGP MISSION MODE PROJECTS (MMPs)
Central (9)
• Income Tax
• Central Excise
• Passports/Visa
• Immigration
• MCA 21
• National ID / UID
• Pensions
• e-Office
• Banking
• Insurance
State (11)
• Agriculture
• Property Registration
• Land Records - NLRMP
• Transport
• Treasuries
• Commercial Taxes
• Gram Panchayats
• Municipalities
• Police - CCTNS
• Employment Exchange
• e-District
Integrated (7)
• e-Biz
• EDI
• India Portal
• CSC
• NSDG
• e-Courts
• e-Procurement
NeGP COMPONENTS



6
Policies, Standards and Guidelines
Infrastructure
(SWAN, CSCs , SDC )
Support Infrastructure

Capacity Building and Training

Awareness & Assessment

Technical Assistance
NATIONAL e-GOVERNANCE PLAN (NeGP)
SDC
SWAN
Internet
27 MMPs
For Service
Delivery
100,000 CSC
Web-enabled Anytime, Anywhere - Services & Information
7
CORE & SUPPORT INFRASTRUCTURE


8
Common Service Centres (CSC)

More than100,000 tele-centers in 600,000 villages.

Broad band internet enabled connectivity

Implementation through PPP
State Wide Area Network (SWAN)

Secured network for Government work

Connecting State HQs ,District HQs, Blocks HQs

Minimum 2 Mbps Broadband Connectivity
CORE & SUPPORT INFRASTRUCTURE


9
State Data Centres (SDC)

State of art Data Centers at each of 35 States/UTs

Housing all applications and databases

e-Delivery of G2G, G2C and G2B services

State Portals, State Service Delivery Gateways
Capacity Building Scheme (CBS)

Recruiting 400 Professional from market

Constituting State e – Mission Teams ( SeMTs)

E- Governance roadmaps and Programme Management
IMPLEMENTATION FRAMEWORK
Apex Body
( Headed by PM)
Apex Committee
( Headed by CS)
National e-Governance
Advisory Board
( Headed by Minister)
DIT
NIC
10
NeGD
Line Ministries
NISG
Provincial /State Governments
IMPLEMENTATION STATUS
1
2
4
Post Implementation
Implementation
9
11
Design & Development
Pre-NeGP Operational
Industry Initiative
ROLE OF DIT IN NeGP
Act as Secretariat to the Apex Committee
Appraise (Technically) all projects prior to approval
Provide technical assistance to Central Line Departments / States
Implement pilots / infrastructure / special projects
Lay down standards and policy guidelines
Leverage capacity of existing public and private institutions
12
SERVICE DELIVERY STRATEGY
Internet
State Data Centre
..
State Portal
CSC
CSC
Internet
SSDG
CSC
SWAN
State
Districts
Blocks
Taluks
13
Registration
Transport
Revenue
SHQ
Municipalities
Govt. Departments at various levels
Collector’s
Office
Tehsil / Taluks
Common Service Centres
1 for every 6
villages
CSC
(100,000+)
1 Stop
Destination
for all citizen
services
14
Broadband
Connectivity
COMMON SERVICE CENTRE
15
Common Service Centres
CSC Infrastructure
100 – 150 sq. ft space
Minimum 1 PC with UPS
Minimum 1 Printer (Inkjet or Dotmatrix)
Digital / Web Camera
Genset / Inverter/ Solar
OS and other application software
Wired / Wireless Broadband Connectivity
Trained and incentivized manpower
Investment : USD 5000 per CSC (Capex)
16
USD 200 per month per CSC (Opex)
India Portal
india.gov.in
The National Portal of India
Hosted in National Data Centre
Enterprise Class Storage
Multi-Tier Security
24 x 7 Monitoring
Disaster Recovery
Stringent Data Protection
Any time, Any where, Single Window Access to Government Information & Services
A Mission Mode Project under The National e-Governance Plan , Government of India
17
India Portal
There are over 5000 Indian Government websites
Follow individual content architecture, navigation
and look & feel
Inconvenient for the citizens to
search/access the desired Info.
Thus, the need was felt –
a Unified & Seamless access
to Information & Services of the govt.
Hence the Genesis of
This National Portal of India
for the Country
18
ROAD MAP
Year 2009 -10


Infrastructure deployment

SWAN, CSC & SDC

Commissioning of State Service Delivery Gateways & State Portals

Capacity Building scheme implementation and formation of SeMTs

Dedicated Division for National e-Governance Plan
State MMPs scheme preparation , design & development and
implementation
Year 2010- 11


19
Application deployment
Roll-out of e-Services
PROJECTED INVESTMENT – August, 2009
Schemes
Central MMPs
State MMPs
Cost (in Rs Crore)
4898
17,541
Integrated MMPs
6,236
CSC
5,742
SWAN
3,334
SDC
1,623
CB Scheme
Total
313
39,687
PLANNED INVESTMENT IN NEGP PROGRAMME IS $ 9.0 BILLION
20
ORGANIZATIONS SUPPORTING e-GOVERNANCE
NeGP
PMU
NIC (National Informatics Centre)
Application Development,
Implementation, Standards
Core
Infrastructure
Projects
27 MMPs
CCA (Controller of Certifying Agency)
Digital Certification
STQC
Standards
Testing
Quality Certifications
CDAC (Centre For Advanced Computing)
R&D
Local Language Interface
•& 7 more
•& 4 more
CRITICAL ISSUES FOR SERVICE DELIVERY

Focus on citizen-centric services and service levels

‘Anytime, Anywhere’ availability with multiple channels of service
delivery

Ensuring ‘Standardisation’ and ‘Interoperability’ at the National level
with flexibility for customisation at the State level

Focus on use of Core and Support infrastructure being set-up by the
Department of Information Technology:

SWANs, SDCs and CSCs

Availability of Finances and ensuring long-term sustainability

Ensuring maximum participation of private players

Timely implementation
22
Thank You
23
ACTIVITY STATUS OF CENTRAL MMPs
S.N
MMP
Scheme Sanction Status
Project Stage
Completion date
1
MCA 21
Sanctioned
Post Implementation
Sep , 2006
2
Pensions
Sanctioned
Post Implementation
Mar, 2007
3
Income Tax
Sanctioned
Post Implementation
Dec, 2008
4A
Passport and Visa
Sanctioned
Implementation
4B
Immigration
EFC Note to be approved by
Nov, 09
Design & Dev.
Sep, 2014
5
Central Excise
Sanctioned
Implementation
Dec, 2009
6
Banking
Industry Initiative
7A
MNIC (Pilot)
7B
Apr, 2010
Industry Initiative
—
Sanctioned
Implementation
—
UID
Draft Scheme under
discussion
Design & Dev.
—
8
e-Office (Pilot )
To be prepared
Design & Dev.
—
9
Insurance
Industry Initiative
Industry Initiative
—
ACTIVITY STATUS OF INTEGRATED MMPs
S.N
MMP
Sanction Status
Project Stage
Completion
10
CSC
Sanctioned
Implementation
Jun, 2010
11
e-courts
Sanctioned
Implementation
Feb, 2010
12
EDI
Sanctioned
Implementation
Dec, 2009
13
India Portal
Sanctioned
Post
Implementation
Operational
14
NSDG
Sanctioned
Implementation
Nov, 2009
15
e-Biz (Pilot)
Sanctioned
Implementation
May, 2012
16
e-Procurement
SFC Note under
preparation
Design
& Development
Mar, 2010
ACTIVITY STATUS OF STATE MMPs
S.N
17
18
MMP
Land Records Ph. 1
(Pre-NeGP)
Land Records Ph 2 &
Registration , NLRMP
Scheme Sanction Status
Sanctioned
Project Stage
Post Implementation
Implementation
Sanctioned
19
Completion date
Operational in 12 States
Districts per State
• 1-2 in 2008-09
• 3-4 in 2009-11
• 2-3 in 2011-12
• Balance districts in
XIIth Plan
Road Transport
Sanctioned
Implementation
Oct, 2010
20-A
Agriculture(Pre NeGP)
Sanctioned
Post Implementation
Operational
20-B
Agriculture
DPR approved. Note for SFC
under preparation
Design and Development
Police
Sanctioned
Implementation
March, 2012
22-A
Treasuries (PreNeGP)
Sanctioned
Implementation
Under operation
22-B
Treasuries
DPR for the MMP Prepared
Design and Development
Mar, 2010
Sanctioned
Implementation
2008-13
21
23
Municipality
24
e-District (Pilot)
25
Commercial Taxes
26
Gram Panchayat
27
Employment Exchange
Pilots in 14 States Sanctioned
Note for CNE under preparation
Implementation
Design and Development
Dec, 2011
T + 18 Months
To be firmed up
Revised RFC Note circulated
Design and Development
To be firmed up
To be prepared
Design and Development
To be firmed up
CSC IMPLEMENTATION STATUS
27
SWAN IMPLEMENTATION STATUS
28
SDC IMPLEMENTATION STATUS
29
MCA 21
MCA 21
MINISTRY OF CORPORATE AFFAIRS
e-Services
Operational
Proposed
Name allocation to a new company
Incorporation of a company
Annual filings
Viewing of public records
Issue of certified copy of documents
Registration charges
Increase in authorized capital
FUNDS
Sanctioned
Proposed
346 Crore
STATUS
30
POST IMPLEMENTATION
PENSIONS
PENSIONS
DEPT. OF PENSIONS & PENSIONERS WELFARE
e-Services
Operational
Proposed
Provide updated information on
government rules/regulations
Database of Pensioners
Monitor timely sanction of
pension/gratuity
Register/Monitor Pensioners
Grievances
FUNDS
Sanctioned
Proposed
0.5 Crore
STATUS
31
POST IMPLEMENTATION
INCOME TAX
INCOME TAX
MINSTRY OF FINANCE, CBDT
e-Services
Operational
Proposed
Online submission of PAN/TAN forms
Online tax calculator
Online return preparation & filing utility
Payment through Credit Card
Payment through net banking facility
Website/Aykar Sampak Kendra based
tracking of status
Direct credit of refund to the bank account
FUNDS
Sanctioned
Proposed
693 Crore
STATUS
32
POST IMPLEMENTATION
PASSPORT AND VISA
PASSPORT AND VISA
MINSTRY OF EXTERNAL AFFAIRS
e-Services
Operational
Proposed
Fresh Passport Issuance (Pre/Post Police
verification)
Re-issue Passport
Duplicate Passport issuance
Additional booklet
Change in Name, Address
Online availability of application form
Passport Status Inquiry
FUNDS
Sanctioned
Proposed
29 Crore
STATUS
33
IMPLEMENTATION
IMMIGRATION
IMMIGRATION
MINSTRY OF HOME AFFAIRS
e-Services
Operational
Proposed
Multi channel information availability
Multi mode payment of transaction fee
Online appointments & status tracking
Additional booklet
Database of unique case files
Use of biometrics
Inter agency information & alert sharing
FUNDS
Sanctioned
Proposed
1200 Crore
STATUS
34
DESIGN & DEVELOPMENT
CENTRAL EXCISE
CENTRAL EXCISE
MINSTRY OF FINANCE, CBEC
e-Services
Operational
Proposed
E-filing of import/export declarations
Electronic processing of declarations
E-filing of service tax/central excise returns
Automated clearance of courier assignments
E-payment of custom duties
Electronic messaging with banks
Online tracking of claims, permissions etc.
FUNDS
Sanctioned
Proposed
599 Crore
STATUS
35
IMPLEMENTATION
UID
UID
MINSTRY OF FINANCE, CBEC
e-Services
Operational
Proposed
Generation of a unique identifier number to
all residents
Issue of the unique identifier number to all
the residents
FUNDS
Sanctioned
Proposed
1986 Crore
STATUS
36
DESIGN & DEVELOPMENT
E-OFFICE (Pilot)
E-OFFICE (Pilot)
DEPARTMENT OF AR&PG
e-Services
Operational
Proposed
Services has not been identified as the
project is in design & development stage
FUNDS
Sanctioned
STATUS
37
Proposed
DESIGN & DEVELOPMENT
COMMON SERVICE CENTERS
COMMON SERVICE CENTERS
e-Services
DEPARTMENT OF IT
Operational
Proposed
Issue of certificates/ government scheme
Employment exchange
Driver’s License
Online tax payment
Electoral services
Pension scheme
Public grievance
FUNDS
Sanctioned
Proposed
5742 Crore
STATUS
38
IMPLEMENTATION
E-COURTS
E-COURTS
DEPARTMENT OF JUSTICE
e-Services
Operational
Proposed
Availability of judgments, staggered Cause
list, statement of witnesses etc.
Case Allocation, Disposal and its restoration
Registration/ Scrutiny of documents
Video Conferencing with outstation
witnesses and under trials.
Entry/ Transfer of a case
Notices through e-mails to the clients
FUNDS
Sanctioned
Proposed
442 Crore
STATUS
39
IMPLEMENTATION
EDI
EDI
DEPARTMENT OF COMMERCE
e-Services
Operational
Proposed
Electronic filing and Clearance of
export/import documents
E-Payment of duties and charges
(handling/freight etc)
FUNDS
Sanctioned
STATUS
40
Proposed
IMPLEMENTATION
INDIA PORTAL
INDIA PORTAL
DEPARTMENT OF IT
e-Services
Operational
Proposed
Accessibility of information to all
Ability to file complaints and second appeals
Information on organizational and legal
framework for good corporate governance
Information on Foreign trade
Registration of NGOs working for Ministry of
Social Justice and Empowerment
Online application submission for grants
FUNDS
Sanctioned
Proposed
23.5 Crore
STATUS
41
POST IMPLEMENTATION
NATIONAL SERVICE DELIVERY GATEWAY
NATIONAL SERVICE DELIVERY GATEWAY
e-Services
DEPARTMENT OF IT
Operational
Proposed
Gateway to interconnect various
departments and front end delivery channels
Audit logging
Authentication & payment gateway interface
National services directory
Inter gateway messaging
Registration/deregistration of service access
providers
FUNDS
Sanctioned
Proposed
23 Crore
STATUS
42
IMPLEMENTATION
E-BIZ (Pilot)
E-BIZ (Pilot)
DEPARTMENT OF INDUSTRY POLICY & PROMOTION
e-Services
Operational
Proposed
Issue of certificate of Incorporation
Issue of certificate of commencement of
business
Issue of licenses
Filing of returns by companies
Filing of Employees Provident Fund
Issue of importer exporter code
Issue of Permanent Account Number
FUNDS
Sanctioned
Proposed
29 Crore
STATUS
43
IMPLEMENTATION
E-PROCUREMENT
E-PROCUREMENT
DEPARTMENT OF COMMERCE
e-Services
Operational
Proposed
Vendor management services such as
vendor registration & vendor management
Indent generation
Preparation, Publication, Bid submission and
evaluation
Contract management services such as
•Monitoring delivery schedule
•Alerts and notices to contractors
•Payments
General services like procurement MIS etc.
FUNDS
Sanctioned
STATUS
44
Proposed
DESIGN & DEVELOPMENT
LAND RECORDS (Pre- NeGP)
LAND RECORDS (Pre NeGP)
DEPARTMENT OF LAND RESOURCES
e-Services
Operational
Proposed
Services have been merged with
Land Records (NLRMP) project
FUNDS
Sanctioned
Proposed
587 Crore
STATUS
45
OPERATIONAL
LAND RECORDS -NLRMP
LAND RECORDS - NLRMP
DEPARTMENT OF LAND RESOURCES
e-Services
Operational
Proposed
Updated and validated land data
Survey using modern technology
Computerization using uniform codes
Integration of textual and spatial RoR data
Data storage with backup & disaster recovery
Connectivity with financial institutions
FUNDS
Sanctioned
Proposed
4814 Crore
STATUS
46
IMPLEMENTATION
ROAD TRANSPORT
ROAD TRANSPORT
DEPARTMENT OF LAND RESOURCES
e-Services
Operational
Proposed
Vehicle Registration Services
Driving License Services
Smart Card based RC and Driving License
FUNDS
Sanctioned
Proposed
148 Crore
STATUS
47
IMPLEMENTATION
AGRICULTURE
AGRICULTURE
DEPARTMENT OF AGRICULTURE & COOPERATION
e-Services
Operational
Proposed
Information to farmers on agricultural inputs
Information on Govt. schemes to farmers
Information on soil test based recommendation
Information on crop management practices
Information on weather and marketing of
agriculture produce
FUNDS
Sanctioned
Proposed
146 Crore
STATUS
48
DESIGN & DEVELOPMENT
POLICE
POLICE
MINISTRY OF HOME AFFAIRS
e-Services
Operational
Proposed
Complaints/ information transmission to the
concerned police station
Status of complaint/case registered at a police
station
Details of arrested persons, wanted criminals,
illegal activities etc.
Details of stolen/recovered vehicles, arms etc.
Senior citizen registration
Verification requests for servants etc.
FUNDS
Sanctioned
Proposed
2000 Crore
STATUS
49
IMPLEMENTATION
TREASURIES
TREASURIES
MINISTRY OF FINANCE
e-Services
Operational
Proposed
Services has not been identified as the project
is in design & development stage
FUNDS
Sanctioned
STATUS
50
Proposed
DESIGN AND DEVELOPMENT
MUNICIPALITIES
MUNICIPALITIES
MINISTRY OF URBAN DEVELOPMENT
e-Services
Operational Proposed
Registration/ Issue of Birth/ Death Certificates
Payment of Property Tax
Payment of Utility Bills
Management of Utilities that come under ULBs
Grievance and Suggestions
Building Plan Approvals
FUNDS
Sanctioned
Proposed
787 Crore
STATUS
51
IMPLEMENTATION
e-DISTRICT (PILOT)
e-DISTRICT
MINISTRY OF INFORMATION TECHNOLOGY
e-Services
Operational
Proposed
Issuance of certificates like caste, domicile etc
Pension under social welfare scheme
Revenue courts
Government dues and recovery
Public Distribution System
RTI
Grievance Handling
FUNDS
Sanctioned
Proposed
2000 Crore
STATUS
52
IMPLEMENTATION
COMMERCIAL TAXES
COMMERCIAL TAXES
MINISTRY OF FINANCE
e-Services
Operational Proposed
Online application for registration
Online filing of returns
Clearance of refunds
Online payment of tax
Online dealer ledger & verification
Facility to dealer to obtain various information
services
FUNDS
Sanctioned
STATUS
53
Proposed
DESIGN AND DEVELOPMENT
GRAM PANCHAYAT
GRAM PANCHAYAT
MINISTRY OF PANCHAYATI RAJ
e-Services
Operational Proposed
Issue of Trade License and NOC
House Related Services
Certificates such as Birth, Death, solvency, etc
Dissemination of Information on internal
processes of Panchayat such as agenda,
voting, resolution etc
FUNDS
Sanctioned
Proposed
4240 Crore
STATUS
54
DESIGN & DEVELOPMENT
EMPLOYMENT EXCHANGE
EMPLOYMENT EXCHANGE
e-Services
MINISTRY OF LABOUR
Operational Proposed
Registration and placement of job seekers
Collection of labour market information
Career counseling and vocational guidance
FUNDS
Sanctioned
Proposed
2770 Crore
STATUS
55
DESIGN & DEVELOPMENT