Transcript DWP/ESF Provision for Families with Multiple Problems

DWP/ESF Provision for Families
with Multiple Problems
Kevin Moore
DWP/ESF Provision 2011 to 2013
Work Programme
£76 million
Families
£200 million
The Families Agenda
• Families with multiple problems a government priority
• Prime Minister has committed to “try to turn around
every troubled family in the country by 2015”
• Complex needs, the worst outcomes and make
significant and costly demands on local services
• Around £8 billion a year currently spent on around
120,000 families
• Across government, measures being introduced:
– Community Budgets
– Working Families Everywhere
– This provision
Community Budgets
• Pool various strands of central funding into a
single 'local bank account' for tackling social
problems around families with complex needs.
• This ESF money will not be pooled in, but
providers are expected to engage with the
budgets and to align services to them.
• Now up and running in 16 areas. London’s are:
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Barnet
Croydon
Islington
Lewisham
Westminster, Hammersmith and Fulham, Kensington
& Chelsea and Wandsworth
Working Families Everywhere
• Emma Harrison has been working with the
Government and has become a “spiritual
leader” in the area of workless families.
• Working Families Everywhere initiative has led
to A4e agreeing not to bid for this ESF
contract. The initiative is piloting a “Family
Champions” approach
• First local authorities to get involved in the
pilot are Hull, Blackpool and Westminster
• Expectation for bidders to be aware of and
consider Emma’s work.
Contracting the Provision
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Being procured from the ERSS Framework
Same CPAs as the Work Programme
Due to go live by 1st December 2011
End date 2014 + 6 months
One contract per CPA
Contract values £12,181,591 each
Funding the Provision
• Primes to specify how many individuals will be
helped
• Bids will be scored 50% on price, 50% on
quality
• 22% fixed job outcome rate (definition as per
Work Programme)
• 30% of funding attached to jobs
• Primes to specify how 70% will be split
between Attachments & Progress Measures
Eligibility & Purpose
Families must:
• Have at least one member of the family on a
working age benefit; and
• Either have no one in the family working, or a
history of worklessness across generations.
*”Families” defined by local authority & may not all live in the same household*
The aim is to move family members closer to the
labour market, so that they can enter
employment or take advantage of employment
focussed support, such as the Work Programme
Desired Features
• Excellent integration with other, related
services – may be different in each LA
• “Teams of outreach workers in problematic
communities”
• Outreach support expectation to work with
families in the community and their own
homes
• Voluntary provision to prepare people for the
Work Programme
Strategic Fit
Work for Yourself,
Mandatory Work Activity
Work Together,
Work Clubs
Work
Programme
Service Academies,
Youth Action for Work
DWP/ESF
Provision for Families with Multiple
Problems
The Role of Local Authorities
• LAs will be primary route to identify families
• In many cases LAs will already be interacting
with these families, through the local services
they offer
• DWP will not have a contractual relationship
with LAs. The are engaging with LA Chief
Executives separately
Providers and Local Authorities
• Current support available to families with
multiple problems varies across LAs
• This provision must not duplicate, but should
complement and align with, local provision
• Primes will need to work with LAs to explore
local opportunities and to ensure that
proposals are appropriate
• Primes & LAs will agree processes for
identifying relevant families
Essential Components
1. Engagement through outreach and adopting and
maximising use of key workers where appropriate
2. Ensuring family eligibility
3. Starting work with the individual within five days of
referral
4. In-depth assessment (taking account of the needs of the
family as a whole) and producing individual Action Plan
within 20 days of start
5. Action Plan must include minimum support requirements
as well as progress measures that go above & beyond
minimum support requirements
6. Coordinating activities and appointments including links
to other support
7. Post-employment support
Minimum Support Requirements –
Activities to support personal and life skills
*Providers are encouraged to present wider and more innovative options in addition
• Outreach and mentoring, access to key worker support
where appropriate
• Raised personal and family-related aspirations
• Increased personal motivation
• Identifying own and family-related barriers (e.g. housing,
health management, childcare, behavioural difficulties,
abuse)
• Improved confidence in engaging with support
organisations (for example General Practitioner etc.)
• Reduced social isolation, participating in community
activities
• Improved personal confidence, self-awareness and self
esteem
• Improved communication skills, spoken and written
Minimum Support Requirements Activities to support personal and life skills
*Providers are encouraged to present wider and more innovative options in addition
• Increased understanding of others' expectations
• Ability to understand and make effective decisions
• Assessment and recognition of own skills/potential, work and
personal
• Assessing financial barriers
• Awareness of rights and responsibilities
• Discussing parenting skills (including for parents/guardians not living
with their children)
• Improved personal presentation, managing personal and home
hygiene
• Improving personal health, diet and fitness, managing disability and
• Discussing debt management, budgeting and financial management
Minimum Support Requirements Activities to support work skills
*Providers are encouraged to present wider and more innovative options in addition
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Introduction to employability skills, job preparation
and job retention awareness
Concentration and ability to engage with a task
Increased labour market understanding
Ability to prioritise, planning and organisation skills
Problem solving and team work
Timekeeping, communication and negotiation,
following instructions
Managing increased responsibility, managing others
Facilitating work – travel, caring responsibilities,
childcare
Minimum Support Requirements Activities to support work skills
*Providers are encouraged to present wider and more innovative options in addition
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Improved literacy, numeracy or English for Speakers of
Other Languages (ESOL) skills
Discussing and identifying options for work-related
development opportunities
Support in jobsearch and interview techniques,
disclosure advice
Access to and skills for use of IT skills, internet, online
job application etc
Short job-related skills certification
In-work support and career progression support and
Identification of suitable employment opportunities.
Progress Measures
• As a minimum, sustainable measures need to be set
against four categories with scope to go beyond :
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Interventions to Overcome Family Related Barriers
Reducing Social and Economic Isolation
Interventions to Tackle Work-Related Barriers
Addressing Health- and Housing-Related Barriers
Bid needs to describe:
• List of proposed progress measures
• Rationale for proposing these measures
• How they each can be evidenced
Progress Measures - Overcome
Family Related Barriers
• support for effective parenting
• providing positive role models/peer support
• engaging with family stakeholders for example
schools and JCP
• support for needs related to children, where
these needs are a barrier to an individual
finding work
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Progress Measures - Reducing
Social and Economic Isolation
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addressing debt and money management
increasing knowledge of the labour market
confidence in dealing with support agencies
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Progress Measures - Tackling
Work-Related Barriers
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developing vocational skills
work related certification and courses
Volunteering
involvement in social enterprises
work experience
improved IT experience / knowledge
self-employment
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Progress Measures - Addressing
Health- and Housing-Related Barriers
• participation in a substance rehabilitation
programme
• active and constructive engagement with
health promotion services
• permanent accommodation
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Progress Measure “Rules”
• Must be localised, not generic
• Must be demonstrably designed based on a knowledge and
understanding of the needs of local families with multiple problems
• Must be able to show that the proposed approach meets
individual/family needs
• Content, approach and underlying rationale must be explained
• Have to demonstrate that effective LA engagement has been
undertaken and good partnerships are in place
• Must be able to show that there is an understanding of, and
evidence to support, a wider family approach
• Must show that the service offer complements and adds value to
the WP and other local services.
Competing for the Contract(s)
East London
Work Programme
No Work Programme
Seetec
CDG
Atos Origin, BBWR, Eaga, Exemplas, G4S,
Ingeus, Maximus, Prospects, Reed in
Partnership, Sarina Russo, Serco, Skills
Training, Working Links
West London
Work Programme
No Work Programme
Maximus
Ingeus
Reed in Partnership
Atos Origin, BBWR, CDG, Eaga, Exemplas,
G4S, Prospects, Sarina Russo, Seetec,
Serco, Skills Training, Working Links
Work Programme Primes
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Have a supply chain in place
CPAs match Work Programme ones
Already operational (ish)
Can use economies of scale
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Supply chain may not have relevant
skills/experience
ESF could prove a distraction
Non-Work Programme Primes
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Can “throw everything they’ve got” at •
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Potentially more neutrality in
assembling supply chain
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Potentially longer lead-in time needed
Will the provision be financially
sustainable on its own?
The “Ideal” Delivery Network
DWP far more likely to take stringent look at supply
chains
• Strong record of working with LAs’ Family
Intervention Teams, including existing links
• Knows the most deprived areas and has a
presence at community & household level
• Understands what’s missing from local services &
can deliver a measurable difference
• Specialises in moving people nearer to (and
preferably into) the labour market
• Good understanding of, and links with, local Work
Programme deliverers
Questions?