Transcript Slide 1

CMSUK
Corporate Member Day
Meeting of the Directors
of CMSUK, CMSUK Committee
Chairs & Corporate Members
14th July 2010
AGENDA
1.
2.
3.
Welcome and Introductions
CMSUK Chair Update on CMSUK Strategy
CMSUK Committees – Update from the Committee Chairs

Standards, Research and Development
Online portfolio

Education / Events
Study Days
Conference/AGM 2010 & CM of the Year Award


4.
CMSUK and other organizations



5.
Website – comprehensive upgrade including demo
Newsletter
VRA / BABICM
UKRC
CARF / CCM International update
Update and Discussion on how to improve commercial
awareness of Case Managers
6. Review of what Corporate Members can do to support
CMSUK
7. Changes within the Industry
8. Where do we go from here?
10. Any Other Business
Welcome & Introductions
CMSUK Board
•
•
•
•
•
•
•
•
•
•
•
Lord David Hunt
Carole Chantler
Norman Cottington
Ian Fulton
Sam Harris
Liz Haunch
Spencer McCabe
Jane Melvin
Kevin Purvis
Nicole Thompson
Teresa Shaw
President
Chair
Honorary
Non Exec
Director
Director
Director
Director
Non Exec
Director
Director
CMSUK Corporate Members
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Advantage Healthcare Group Ltd
Allianz
AXA Insurance
BICMA
Corpore Ltd
FirstAssist Services Ltd
Health & Case Management Ltd
Medica Group Ltd
PACE Rehabilitation Ltd
Proclaim CARE Ltd
QBE European Operations Ltd
SALUS Occupational Health & Safety
Spring Rehabilitation Centres Ltd
The Injury Care Clinics
Membership
• Current individual membership is just
above 400
• Current Corporate Membership is now 14
organisations
CMSUK Update on Strategy
 To build a growing community of Case Managers
whatever the area of practice
 To become the sole professional body for Case Managers
 To be the point of reference for all things Case
Management
 To advance the status and awareness of Case Managers
(Additional Strategy document supplied separately)
CMSUK Standards Committee
•
•
•
•
•
•
Group members were:
Helen Ainsworth (HACM)
Carole Chantler (DWF)
Catherine Chapman (CHSL)
Jan Harrison (Chair) (HA)
Allison Saltrese (RTD)
CMSUK Standards,
Research & Development
New name – same faces…
• Carole Chantler (DWF)
• Catherine Chapman (CHSL)
• Jan Harrison (Chair) (HA)
• Allison Saltrese (RTD)
Main Actions to Date
1. Reviewed and updated the original
Standards
2. Encourage ethical practice after
production of Code of Ethics
3. Produce CPD portfolio
4. Start discussion of educational
pathways
CMSUK – Continuing Professional
Portfolio for Case Managers
1.
CPD manual template portfolio
2.
Started to look at computerised/online versions
3.
Now underway to provide on-line
version for members
4.
Is this a separate professional
portfolio for case managers (or a bolt
on to other portfolios..)
CMSUK – Continuing Professional
Development for Case Managers
1.
Separate profession of case
management…
2.
How to prove training and
development as a case manager?
3.
What is suitable training/education?
4.
How can it be recognised or
certified?
CMSUK – A Career Pathway for
Case Managers
1.
Formed a Steering Group with
education experts to decide best way
forward
2.
Met and decided that it needs proper
research
3.
Project Brief being developed
4.
Project Officer – 12 month research
(funding required..)
Education \ Events Committee
Members
•
•
•
•
•
•
•
•
•
•
Samantha Harris CMSUK Director
(HACM)
Teresea Shaw CMSUK Director
(Proclaim CARE)
Heather Roberts CMSUK Admin
Joseph Hui (DWF)
Deborah Edwards (Spring
Rehabilitation)
John Ainscough (Ainscough Associates)
Kevin Pervis (KP Associates)
Karen Elsmore (Shaw Trust)
Leanne Potts (Corpore)
Robin Pickard (Obair Associates)
Education \ Events
Events 2010
• ‘Best of the Benefits System’ Study day
- 28 April 2010
• ‘Case Management and the Personal
Injury Claims Process - Essential
Information and Debate’ Study day –
September 23rd 2010
• CMSUK Annual Conference / AGM ‘Back
to Basics’ 11th & 12th November 2010
Education \ Events
Proposed Events 2011
•‘Benefits and Statutory Services Updates’
•‘Paediatric Case Management’
•CMSUK Annual Conference / AGM
Further days dependent on feedback from today &
Conference 2010
Education \ Events
CMSUK Conference / AGM ‘Back to Basics’
11th & 12th November 2010
Renaissance Hotel Manchester
As Corporate Members you are entitled to:
• Two free day delegate places for both days of
Conference
• Delegate pack inserts free of charge
• £700 discount off of £1200 Exhibition Stand Price
Don’t forget to make use of these benefits of
Corporate Membership.
CMSUK Website
Spencer McCabe RGN, MSc
Website Stats
Visitors per Month 09 / 10
1200
1000
800
600
400
200
0
Feb
Mar Apr May Jun
Jul
Aug Sept Oct
Nov Dec
Jan Feb
Mar Apr May Jun
Rolling 12 month total = 9182
Website Stats
Page Views per Month
8000
7000
6000
5000
4000
3000
2000
1000
0
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Average Number of Pages per Visit 2009 = 6.51
Average Number of Pages per Visit 2010 = 7.21
Website Stats
• Visitors From:»
»
»
»
»
»
»
»
»
UK
US
Australia
France
Ireland
Switzerland
United Arab Emirates
Russia
Canada
Plans for the new website
Plans for the new website
Structure
Content for Case Management Info
Content for Members Info
Homepage
Major benefits of the new website!
•
•
•
•
•
•
•
•
Improved Website Design
– Ease of use
– Search facilities
– CMSUK branding
Freedom of content (within authority)
– Committee engagement
– Up to date info
– Constant review of homepage
Better education for the public
Easier management of membership
– Applications / renewals
– Data security
Improved Search & Contact facility for Case Managers
Improved Newsletter
CPD Tool
Supporters / Sponsors
– Revolving advert on homepage
– Dedicated area for further information – contributions please!
– Link to website
Is there anything else that would add value?
Newsletter Committee Update
• Online Newsletter - 2 years in August
• 6th online issue sent in June 2010
• Doing minimum of 4 issues per year
Newsletter Committee Update
• Increased content input
Focus on ‘News’
Newsletter Committee Update
• Starting ‘features’ on each Corporate
Member
• First feature provided by Ian Fulton of
Proclaim CARE Ltd
• Will feature a newer member in next
edition – volunteers?
Newsletter Committee Update
• New format with new website
• Ideas for features or news items?
• Ideas for a punchy name?
CMSUK & other Organisations
•
International update
•
Dialogue with VRA on mutual goals with a view to
working together to achieve these.
•
Participant in 'supporter' group with the UKRC to work
with them to ensure they are current on events and
issues that affect Case Managers and rehabilitation.
•
Working with CARF to develop international Standards
in Case Management
•
Have shared our Case Management Standards or
Practice and Code of Ethics with the Case
Management Society of the Canada and Australia as
they are currently developing there own.
•
Liaising with the Certification Body in the USA to see if
there is any scope to develop anything with them that
would be suitable for our market.
Update and Discussion on how
to improve commercial
awareness of Case Managers
Any Other Business