Transcript McDonald’s Operator Candidate Road Map

McDonald’s Next Generation/Spouse Candidate Road Map
Shift Management
Management
Curriculum
Road Map*
ServSafe
BSM / ASM
Shift Mgt.
6-8 Months
Shift Verification
by Field Service
and/or
Franchising
Development
Plan Established
Monthly
Updates to
Franchising &
Field Service
1-2 Days
Ongoing
Quarterly
Updates to
Franchising &
Field Service by
the Parent/Spouse
Operator
Ongoing
Systems Management
Management
Curriculum
Road Map*
EMP
Systems Mgt.
8-16 Months
Participate in
NABIT Seed
Store Training
Sessions
Participate in
ROIP Process
Systems Day
FOR
SOR
Ongoing
Financial Skills
Workbook
Key Learning #1
Food/Paper
Controls
4 Days
4-8 Hours
Financial Skills
Workbook
Key Learning #2
Labor Costs
4-8 Hours
ISP
User Videos
Store Systems
CBT
ISP Application
Telxon
Stat / QCR
Schedules
R2D2
24 Hours
Regional ISP
Training
Classes
•Beginner
•Food Cost
•Scheduling
2-4 Days
Financial Skills
Workbook
Key Learning #3
Vendor Costs
Financial Skills
Workbook
Key Learning #4
Insurance
4-8 Hours
4-8 Hours
Restaurant Management Program
Management*
Curriculum
Road Map
Restaurant
Mgt.
8-12 Months
Financial Skills
Workbook
Key Learning #5
Line item
Controls
4-8 Hours
Financial Skills
Workbook
Key Learning #6
Fees & Refunds
4-8 Hours
ROLP
Store Manager
Prepare and
Execute a
Business Plan
1 Week
Minimum 1 Year
Business Management Program
Management*
Curriculum
Road Map
Business
Mgt.
8-12 Months
Financial Skills
Workbook
Key Learning #7
Support for
Owner-Operators
4-8 Hours
Financial Skills
Workbook
Key Learning #8
Financial Health
DISKETTES
24 Hours
Financial Skills
Workbook
Key Learning #9
Professional
Support
4-8 Hours
Financial Skills
Workbook
Key Learning #10
Preparing for
Purchase
24 Hours
Financial Skills
Workbook
Key Learning #11
Return on
Investment
(ROI)
4-8 Hours
Financial Skills
Workbook
Key Learning #12
Projections,
Budgets and
Plans
4-8 Hours
Financial Skills
Workbook
Key Learning #13
Financing
4-8 Hours
Preparing for Approval
Business Planning
Part 2
Complete a
Business Plan
People Plan
Marketing Plan
1 Month
Financial
Knowledge
Verification
with Regional
Controller
2-4 Hours
Financial Skills
Workbook
Key Learning #14
Accounting/
Paperwork
Financial Skills
Workbook
Key Learning #15
Tax Liability
4-8 Hours
BLP
4-8 Hours
1 Week
Map Legend
Department Head
Orientations
1-2 Days
Meet with 2 -3
Owner-Operators
to Benchmark
a Specific System
or Initiative
Interview your
Accountant
Understand roles
& responsibilities
2 Days
1-2 Days
Attend Regional
Business Mtgs.
Ie, CO-OP, ROA,
Conventions
Ongoing
Program
Completion
Verification
by Franchising
& Field Service
2-4 Hours
Operations
Approval
VP of QSC
1-2 Hours
Candidate activity
HU Classes
Self Study
Franchising/F.S.
Regional Classes
Verification
* The above training is targeted towards Next Generation/Spouse Candidates and are minimum requirements, supplementing the Management “Curriculum Road Map”
* In addition to these minimum requirements, individual candidates may be asked to complete additional activities, ie. Benchmark with a Owner-Operator on their “Back-Office”