Local Authorized Plantronics Distributor - 23 years Plantronics UC Certified, Contact Center Certified Started headset industry 1961 Provided Neil Armstrong’s headset!

12/11/14

Meet the Team

• Jennifer Bjorklund, Account Manager, BTP • Eric Torrison, Owner, BTP • Marilyn Torrison, Owner, BTP • Kevin Sunderland, NW Regional Manager, Plantronics 80-sec message Business Telecom Products © - 2014 2

< 20% of “broken” Wireless really are Business Telecom Products © - 2014 $14,000 value 3

Stop the Waste

Business Telecom Products © - 2014 4

BTP Facilitates & Manages Warranties BTP Support # Business Telecom Products © - 2014 Purchase date for FREE in-warranty advance replacement 5

6

40% TCO Savings

Average extra cost without BTP services:

• • • • • Time returns/shipping $11 Time handling warranty internally $17 Time setup and training $27 Time supporting $41 Time/cost unnecessary replacements $207 Business Telecom Products © - 2014 7

BTP – Your Valued Partner

• • • • • • • • • Calls answered live Mon-Fri, 8-5 Free setup of new products Free ongoing training & updates Consultations—find right products Order QC, 6-step process Flag unusual orders In-warranty tracking Full support for life of headset Friendly, experienced, local Business Telecom Products © - 2014 8

What’s New!

Corded Headsets

Call Center & Enterprise Office EncorePro HW540 & 530 Business Telecom Products © - 2014 EncorePro HW510 & 520 9

What Else is New!

Music - Workout Music

BackBeat FIT Wireless BackBeat PRO Wireless Business Telecom Products © - 2014 10

800-457-4287 [email protected]

Business Telecom Products © - 2014 11