Transcript Partnership Health Canterbury Te Kei o Te Waka

Partnership at Work
Jane Cartwright
Donna Ellen
Canterbury Integrated Care Conference 2013
Primary Health Care Strategy
People will be part of local primary health care services
that improve their health, keep them well, are easy to
get to and co-ordinate their ongoing care.
Primary health care services will focus on better health
for a population, and actively work to reduce health
inequalities between different groups.
Life as a PHO
Well communities; treating
people & assisting them to
manage their health
Partnership Health Canterbury
PHO Model
4. Operations:
Partnering with
existing organisations
to deliver health
activity
3. Board Level:
Consensus
agreement
2. Partnership
Process
1. Community
development
model
Partnership Health
Canterbury Functions
Funder role in
partnership
with other
organisations
Voice of the
Communities
Conduit of
the PHO
Agreements
& Other
Contracts
Project
Management
for the CDHB
Member
CCN District
Alliance
Partner in FFP
SLA & hold
that Funding
Partnerships: keys to success for prevention/
population health
• Develop a position statement on the social determinants, and
the primary health-primary care continuum
• Develop an equity framework around planning
• Develop cross-sector partnerships
• Evaluation
• Communities
• Populations
• Inequalities
• People
Partnership Initiatives
Services to Improve Access
• Right Service Right Time
• Partnership Community Workers
Right Service Right Time
• Working together to improve the lives of
children, young people and families
A social service sector that collaborates
together, plans together and provides
responsive services for families of Aotearoa,
New Zealand
Organisational Chart
RIGHT SERVICE RIGHT TIME
Fortnightly
meetings
SSPA Canterbury
Reference Group
Management Team
Donna Ellen (Funder)
Shirley Wright
Partners
Trevor Batin (Chair)
Susie Jones
CDHB
FACS
Justice
Ngai Tahu
Maggy Tai Rakena
Penny Taylor
Corrections
MSD
Courts
Chair SF
Hildegard Grant
Robin Millar CYF CY&Family
MoE
Police
SSPA
Pegasus
Project Groups
Funding
IT
Communication
Response Panel
CDHB Mental Health
Early Start
START
Te Puna Whaiora
Child Youth & Family
Chch Methodist Mission
Presbyterian Support
Te Pua Waitangi
Chch
Womans
Refuge
Evaluation
Barnardos
Meet fortnightly or as required
Right Service Right Time Coordinator
Service Partners
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Autism NZ
Agape Trust
Barnardos
Battered Womens’ Trust
Catholic Social Services
Champion Centre
Christchurch Methodist
Mission
Christchurch Resettlement
Christchurch Womens’
Refuge
Christchurch City Mission
Cholmondeley
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Early Start
Family Help Trust
Glenelg
He Waka Tapu
Home and Family
Hope Centre (Salvation
Army)
Kingdom Resources
LifeLinks
Open Home Foundation
Male Survivors SA Trust
Petersgate Counselling
Pregnancy Help
Pacific Trust Canterbury
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Pillars
Presbyterian Support
Plunket
Rata Counselling
Relationship services
 Salvation Army –Hope Centre
 START Inc
 Stopping Violence Services
 Supergrans
 Te Ora Hou
 Te Pua Waitanga
 The Monarch Centre
 Waipuna Youth & Community Trust
 YCD Youth & Cultural Development
Stocktake Waitlists
July 2009 – 532 cases
December 2009 – 439 cases
 No noticeable duplication
July 2009 - less than 1% were actual duplicates
i.e. same person/family on different agencies
waitlist for same service
December 2009 – no duplicates
IDENTIFIABLE POINT OF ENTRY
RSRT Successes
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Shared purpose
Collectively articulated goal/vision
Enduring relationships with partners, over time
Interdependent and participative decision making
Solution focused .. Understanding of the end game
(not a quick win)
• Vitally important ingredients post quake…
collaboration and power sharing wins through
Services to Improve Access
• to reduce inequalities among those
populations that are known to have the worst
health status:
– Maori
– Pacific people
– Those living in NZDep index 9-10 decile areas
Partnership Community Workers
“We provide a bridge between
health, social and community
organisations…”
Partnership Health Annual Report 2010
The PCW Role
• Enrol
• Assist with transport
and/or attend the
appointment
• Advocate for funded
support
Get the person to a
general practice
Identify the barriers
• Support to overcome the
barriers short-term
• Support to find solutions to
overcome the barriers in a
sustainable way for the
long-term
• Identify other factors that
impact on broader health
and wellbeing needs
• Support to enable long
term health and wellbeing
Assess the person’s
circumstances
North
Aratupu Preschool
Methodist Mission
Central
Te Whare Roimata
East
West
Aranui High School
Presbyterian Support
Waltham Cottage
Lincoln
&
Phillipstown
Community Centre
Pacific Trust
Canterbury
Presbyterian Support
Anglican Care
Te Ora Hou
Rural
South
Family &
Community
Division
Hornby Heartlands
Manuka
Cottage
Linwood Ave
Community Corner
Trust
ACTIS (Aranui
Community Trust
Incorporated Society)
Linwood College
Refugee Services
Christchurch
Resettlement Service
District Community
Care
Partnership Successes
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Trust in communities..we are in this together
High Trust contracting – “stewardship”
“Power – With” Relationship
Balance between trust and accountability
High levels of support/training/resources to
create a common purpose and ‘We thinking”