Transcript Heuristics

Chapter 10
Think Heuristically
Risks and Benefits of
Snap Judgments
Human Decision-Making Systems
• Heuristic thinking
• The “Two-Systems” Approach to Human
Decision Making
– Reactive (System-1) Thinking
– Reflective (System-2) Thinking
• The Value of Each System
© 2013 Pearson Education, Inc. All rights reserved.
© 2013 Pearson Education, Inc. All rights reserved.
Heuristics: Their Benefits and Risks
• Individual Cognitive Heuristics
– 1. Satisficing
• The Satisficing Heuristic
– 2. Temporizing
• The Satisficing Heuristic
• The Temporizing Heuristic
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Heuristics: Their Benefits and Risks
– 3. Affect: “Go with your Gut”
• The Affect Heuristic
– 4. Simulation
• The Simulation Heuristic
– 5. Availability
• The Availability Heuristic
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Heuristics: Their Benefits and Risks
– 6. Representation
• The Representation Heuristic
– 7. Association
• The Association Heuristic
– 8. Stereotyping
• The Stereotyping Heuristic
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Heuristics: Their Benefits and Risks
– 9. “Us vs. Them”
• The “Us vs. Them” Heuristic
– 10. Power Differential
• The Power Differential Heuristic
– 11. Anchoring with Adjustment
• The Anchoring with Adjustment Heuristic
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Heuristics: Their Benefits and Risks
– 12. Illusion of Control
• The Illusion of Control Heuristic
– 13. Optimistic Bias
• The Optimistic Bias Heuristic
– 14. Hindsight Bias
• The Hindsight Bias Heuristic
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Heuristics: Their Benefits and Risks
– 15. Elimination by Aspect: “One Strike and
You’re Out”
• The Elimination by Aspect Heuristic
– 16. Loss and Risk Aversion
• The Loss and Risk Aversion Heuristic
– 17. “All or Nothing”
• The “All or Nothing” Heuristic
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Heuristics: Their Benefits and Risks
• Heuristics in Action
– Cognitive heuristics expedite our thinking by
generating ideas; not necessarily reflectively
– Often, cognitive heuristics work in tandem
with one another
– Examples
© 2013 Pearson Education, Inc. All rights reserved.
© 2013 Pearson Education, Inc. All rights reserved.
© 2013 Pearson Education, Inc. All rights reserved.
© 2013 Pearson Education, Inc. All rights reserved.
© 2013 Pearson Education, Inc. All rights reserved.
© 2013 Pearson Education, Inc. All rights reserved.