RECOVER A WRITE OFF

Wrote off a bill, and now the client sent in a payment? Don’t create a new bill. Instead, recover the write off so you have an AR Balance to apply the payment. Here’s how: 1.

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Find the original invoice number that was written off (Client/Matter inquiry is helpful for this).

Go to Credit Memos, enter the Client, Matter and Bill Number.

Simply reverse the credit memo by adding back what the client paid as a positive adjustment.

- LexisNexis Confidential 1