Transcript The Ugli Orange Case
Experiential Training Module
Experiential Learning Cycle
Introductions
Share the following with your partner in one minute. The person the farthest away from Los Angeles, CA goes first.
Your name Your location How you plan to use what you get from this seminar.
Switch roles.
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Large Group Feedback
Let’s hear from three of you.
Very succinctly, tell us who you are and how you plan to use what you get from this seminar.
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Benefits of Kolb Learning Cycle
• Active engagement yields much higher learning retention (75% vs. 5% for lecture) • Can quickly open minds to new learning.
• Places responsibility for learning on participant.
• Accommodates all perceptual and processing styles.
• Encourages pragmatic instruction.
• Infuses life into your curriculum.
• Helps make learning relevant to real life.
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Kolb Learning Cycle
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Let’s Do an Activity
Content Objective: • To practice negotiation skills Process Objectives: • • • To learn how a partner activity is conducted.
To show how productive work and learning can be done virtually in small groups To learn something new about yourself in the process 2009. FacilitatorU.com. All rights reserved.
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The Ugli Orange Case
Instructions
(1) Introduce yourself to your partner (2) Read your assigned role for the case - One of you will play the role of Dr. Jones - One of you will play the role of Dr. Roland (5) Negotiate with your partner based on the case study Return to large group 2009. FacilitatorU.com. All rights reserved.
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Activity Debrief
• • • •
The Ugli Orange Case
What happened for you during this activity?
What was your experience like?
How do you feel about this experience?
Did you notice any familiar behavioral patterns, in yourself or your partner?
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Generalize Learning
The Ugli Orange Case
• • • • How would you describe your approach to communication during this activity?
What assumptions did you make during this activity?
Is there anything you wished you’d done differently?
How do you feel you did as a negotiator?
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Negotiation Basics
• In a conflict situation or negotiation, positions are taken and stated in the form of demands.
• Positions are based on unexpressed interest.
• Interests are the needs, concerns, and values that motivate each person.
• People take positions because they want their interests satisfied.
• "Position" represents what the person wants; "interest" represents why he/she wants it.
• Get to interests by probing into “why” something is wanted then listen closely.
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Application
Share for one minute with your partner the answer to the following question
How will you use what you just learned from this point on?
Is there a commitment to action you want to make?
When will you do it and who will you be accountable to?
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Kolb Learning Theory
Concrete and Abstract Perceivers
• Concrete Perceivers absorb information through direct experience—addressed by the “Activity” portion of the learning cycle.
• Abstract Perceivers take in information through analysis, observation, and thinking—addressed in the “Generalize” phase.
Active and Reflective Processors
• Active Processors make sense of an experience by immediately using the new information—addressed in the “Application” phase.
• Reflective Processors make sense of an experience by reflecting and thinking about it—addressed in the “Analyze” phase.
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Activity Considerations
• Develop clear learning objectives/outcomes.
• Design activities to maximize participation.
• Design or choose activities to create some tension or discomfort.
• Prepare appropriate debriefing questions.
• Prepare relevant teaching content.
• Allow space for participants to provide content.
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Debrief
• Debrief according to activity objectives and learning goals.
• Move from general to move specific while staying on course.
• Push participants a little, but not too much.
• Use FAT as a questioning guide: Feelings, Actions, Thoughts.
• Keep open-ended to bring out subtle awareness, then move into next phase.
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Lessons Learned
• The same activity can be repeated to “apply” learning from first time around.
• Different objectives can be met by the same activity based on how the debrief and learning phases are structured.
• There may be a tendency to skimp on the debrief.
• Take enough time for the debrief and other phases; this is where most learning occurs.
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Close
• • • • •
Questions about the process.
New technology on the horizon: MaestroConference.com
Requests for future modules?
T/VM Teleclass coming May 25
th
.
Thank you for participating!
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