Transcript Avaya 1408 Phone, click here for PPT presentation

Avaya 1400 Series Digital
Telephones
New Value Line phones for Avaya IP Office
1400 Series Phones
Digital Value-Line
 Designed around the needs of the sub-200 market with
room to grow
 New updated design consistent with the Avaya one-X
family of phones
 Advanced functionality. Adding long desired features
 Easy to use: Combining the best of key-driven phones and
“self-service feature menus”
 New improved pricing – strategic fit to the IP Office sub-
200 market
 Add-on product. Not a replacement for the 5400s for the
upper market segment that wants paperless phones
© 2009 Avaya Inc. All rights reserved.
2
1400 Series Models
Avaya 1403 Telephone
• Basic phone for
“Walkup” or simple
“Everyday” use
• 3 Line appearances
• Two-way
Speakerphone
• Backlit Display
Avaya 1416 IP Telephone
Avaya 1408 Telephone
• A phone for the
“Everyday” user with all
the deskphone essentials
• 8 Lines / Feature Keys
• Two-way Speakerphone
• Headset jack
• Flip stand for flexible
positioning
• Full-sized phone for “Receptionists” and
“Assistants”
• 16 Lines / Feature Keys
• Larger backlit display, adjustable viewing angle
• Two way Speakerphone
• Headset jack
• Expandable with three optional 32 button
expansion module
• Flip stand for flexible positioning
© 2009 Avaya Inc. All rights reserved.
1400 Series: Highlights
Graphical White Backlight display, 2-4 lines
Easy to read in all working conditions
Dual LED Line/feature keys
Easy to Recognize even across the room
Familiar feature keys
for hold, transfer etc.
No need to relearn
Feature menu for most
important functions:
Easy access to many
capabilities (e.g. park,
forwarding) not requiring
more keys.
Features: Forward
↕Follow Me Here….
Visual voicemail:
Easy access to Voice
mail with clear list of
missed calls in the
display
Visual Voice
Select
Back
↓Listen
Select
Exit
© 2009 Avaya Inc. All rights reserved.
4
User Centric Design
Based on user profile research – “designed by and for users”
Walk Up
“I just walk up to a phone in a lobby,
store or common area, and require a
simple experience.”
Examples: Customer, Visitor
Essential
I am constantly on the phone, often handling
multiple calls, must always be connected and am
often mobile. Rich, yet easy to use, communications
capabilities are essential to me.”
Examples: Sales Executive, Banker, Lawyer, Project
leader
Everyday
“I work with a number of communications alternatives,
and the phone is another tool on my desk that needs to
be straight-forward to use for everyday tasks.”
Examples: Engineer, Accountant
Receptionist/
Assistant
“I answer phones and manage calls for
many people as a significant part of my job,
and need to be fast and efficient in connecting
the right callers to the right people.”
Examples: Executive Assistant, Receptionist
© 2009 Avaya Inc. All rights reserved.
Familiar Telephone User Interface
Ideal for users familiar with other digital phones like PARTNER® or 4400 series
Backlit Character Display
B
4091
12:55pm 12/22
a=
Features
Programmable Line/Feature
buttons with two color LEDs
Fixed Feature Keys
•Hold
•Conference
•Transfer
•Drop
•Menu
•Contacts
•Call Log
•Redial
© 2009 Avaya Inc. All rights reserved.
Telephone Navigation
Built-in Applications
 Navigation Wheel
– 4-way navigation plus “OK” button in center
for making selections
– Simple access to telephony features, and
built-in applications
– Available on the 1408, 1416 models
 Phone Menu
– Mobile phone like feature menu
– Access to:
•
•
•
•
•
•
•
Pickup...
Park...
Forward...
Group...
Phone User...
Call Settings...
Voicemail...
– Sub-menus for details
 Call Log (main view is consolidated list;
Left/Right arrows show Missed / Answered /
Outgoing)
– Stored on IP Office for easy hot-desking
Phone menu: Forward options
Features: Forward
↕Follow Me Here….
Select
Back
Conference:
Conn:
↓(( Conf 100
0:00:40
Select
Exit
© 2009 Avaya Inc. All rights reserved.
Telephone Navigation
Built-in Applications
 Company directory
– Access to internal users and groups
– Access to external centralized IP Office
directory
 Directory Access
– Access to personal directory
– Access to internal users and groups
– Access to external centralized IP Office
directory
– User can add/edit/delete entries
 Visual Voicemail
– Access new/old/saved messages for
personal and hunt group mailboxes.
– Next and Previous message.
– Fast forward, rewind any many more Voice
Mail features
 Hot-desking support:
Phone Menu: Hold
Call: On Hold
↓ u a= Joanne
601
Pickup
0:00:40
Features
Visual Voice: Start screen
Visual Voice
↓Listen
Select
Exit
Visual Voice: Listening
New: 4151
13:01
12/06
Pause
Delete
More
– Contacts, call logs and personal settings are
stored on IP Office and will move with user
© 2009 Avaya Inc. All rights reserved.
Walk Up
Profile
1403
“I just walk up to a phone in a
lobby, store or common area, and
require a simple experience.”
Examples: Customer, Visitor
 Avaya 1403
 Targeted for common areas as well as
everyday users
– Lobby’s, break rooms, warehouse,
drop-in cubicles
 3 Line appearances, a backlit display,
and 2-way speakerphone
 Wall mountable
 Familiar telephone interface – LEDs,
Compare to:
fixed feature keys
 Ideal for use with e.g. Avaya one-X®
Portal for IP Office; Everyday profile,
PC telephony with basic phone
5402
PARTNER 6D
© 2009 Avaya Inc. All rights reserved.
1408
Everyday Profile
“I work with a number of communications alternatives,
and the phone is another tool on my desk that needs to
be straight-forward to use for everyday tasks.”
Examples: Engineer, Accountant
 Avaya 1408
 For the casual telephone user with basic
telephony needs
– Office clerk, sales person, for small
office or cubicle, retail location
 Large 3-line graphical display
 8 line appearances with LEDs
 2-way speakerphone, Navigation cluster
 IP Office feature menu
Compare to:
 IP Office Visual Voicemail
 Supports Headsets
5410
PARTNER 6D/18D
© 2009 Avaya Inc. All rights reserved.
1416
Receptionist/
Assistant
“I answer phones and manage calls for
many people as a significant part of my job,
and need to be fast and efficient in connecting
the right callers to the right people.”
+
Examples: Executive Assistant, Receptionist
 Avaya 1416
 Designed for receptionists, executive
assistant or manager
 Supports 16 line appearances / feature
keys – each with LEDs
 Expandable with up to 3 DBM32 button
module.
Compare to:
 Easy, “one touch” access to bridged
appearances, features
5410/5420
PARTNER 18D/34D
© 2009 Avaya Inc. All rights reserved.
1400 Series: Summary
Graphical white Backlight display, 2-4 lines
Easy to read in all working conditions
Dual LED Line/feature keys: Easy to Recognize even
across the room
Feature menu for most
important functions:
Easy access to e.g.
park, forwarding, not
requiring many keys.
Familiar feature keys
for hold, transfer etc.
No need to relearn
Visual voice mail: Easy
access to Voice mail
with clear list of missed
calls in the display
Features: Forward
↕Follow Me Here….
Select
Back
Visual Voice
↓Listen
Select
Exit
© 2009 Avaya Inc. All rights reserved.
12
Feature Reference Overview
Features on IP Office
Protocol/system
Speakerphone
Display
Buttons
Details
1403
1408
1416
Digital 2-wire interface
2-way speakerphone






Microphone type
Size
Backlight
omni-directional
2*16 characters
white
omni-directional
3*24 Characters
white
Adjustable Angle
no -wedge stand only
Yes, Flip stand
Adminsterable Feature Keys
3
8
omni-directional
4*24 characters
white
Yes, Flip stand & separate
adjustable display
16
Feature Key label types
Paper with plastic cover
Paper with plastic cover
Paper with plastic cover
LEDs/Colors on Feature Keys
Display Soft Keys - Below
Display
32-button Modules supported
Navigation Cluster (4way and
OK)
2 LEDs / 2 colors
2 LEDs / 2 colors
2 LEDs / 2 colors
3
3
Fixed function Keys
up to 3 (power supply req.)

Alerting
Secondary Line Alerting




Call Waiting tone
















Black

Black

Call Log
Contacts
System/Company Directory
Visual Voice Mail
Push Audio
Push Text to Top Line
Color
Wall Mountable
32
Paper with plastic
cover
2 LEDs / 2 colors
power supply req.


Feature menu
Applications
none
15
15
Hold, Conference, Transfer,
Hold, Conference, Transfer,
10
Menu, Redial, Drop, Speaker, Menu, Redial, Drop, Speaker,
Hold, Conference, Transfer,
Volume Up/Down, Mute,
Volume Up/Down, Mute,
Menu, Redial, Drop, Speaker,
contacts, Call Log, Headset,
contacts, Call Log, Headset,
Volume Up/Down, Mute
Message, Return to phone
Message, Return to phone
screen
screen
Headset Supported
Message Waiting Indicator /
Visual Alerting
DBM32
Black
Black

© 2009
Avaya Inc. All rights reserved.
thank you
Name
Email
Phone
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