Transcript Tickets_Ireland_2011_Presentation

Welcome to Tickets Ireland
This presentation will give an overview of our organisation under
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Our Website
Our Services
Affiliate Marketing
Cost Structure
About Us
Why Choose Us
Our Website – Home Page
The Tickets Ireland website is
designed to be as user friendly
as possible. It has an attractive
colourful interface with clear
choices for the user to assist
him/her in booking or checking
an event or venue.
Our Website – Main Categories
All events are organised
into 7 main categories
• Musical Events
• Theatre & Arts
• Business Events
• Festivals
• Sporting Events
• Other Events
• Venues in Ireland
Our Website – Sub Categories
Each event category
then has its own set of
sub categories to choose
from.
For example Musical
Events (seen here) has
12 sub categories e.g.
Blues/Soul, Classical,
Country, Folk, etc.
Our Website
The user has a number of ways
to locate the information he/she
requires as the site allows a
search by
• Event Category
• Date
• County
• Artist Name
• Venue
Our Website – Information captured for database
As well as the general
booking information
you can tailor your
booking fields to
obtain information
which will help you to
organise a very
polished and efficient
event. This
presentation shows an
example of additional
booking fields.
Our Website – Priority Booking
Our Priority booking facility allows
clients to select who they want to
access the booking page for selected
events. This is done by giving a user
name and password to certain people.
This feature is used in cases of e.g.
• Friends of the theatre – discounted
prices
• VIP: allocated best seating
• Group booking: discounts
• Under age purchasers: Schools or
parents are in control of booking
authorization.
Our Service – General
We offer a Full Ticketing Service
• Selling tickets via internet.
• Telesales service is open 24 hours 7 days each week.
Irish telesales trained personal take bookings and queries by
telephone on Lo Call Number 1890 305305
• E-ticketing available to print after booking (saving money on
printing hard copy tickets).
• Automated email confirmation and invoice sent to the booker.
• Distribute of printed tickets via An Post.
• We take care of the administration and manage the loading
of all your events onto our web site.
Our Service – Booking / Delivery Options / Marketing
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To encompass all of our societies needs we have a Irish bank cheque, bank draft and postal
order payment choice. This is particularly useful for clubs, societies and schools to book
group bookings as in a lot of cases they do not have a credit cards.
We also cater for National & International postage as well as E-ticket or a collect at the
venue option
Emailing to previous bookers on our data base
Sms texts to previous bookers on our data base
Choose Delivery Option:
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National
International
Secure Courier
Collect at venue
E-ticket
Choice Of Payment :Credit Card, Laser Card, Cheque/postal order.
Note: Cheque payment not available within 21 days of event date.
Our Service – URL Link
• We issue you with a URL link from your
site to ours. This allows visitors to your site
to buy directly. See the example of Birr
Theatre & Arts Centre’s website shown
below. By clicking on BOOK NOW the
Tickets Ireland website is opened offering
booking for this promoter’s events.
Our Service – Promoter Log-in
Promoters can log-in to
see up-to-the-minute
sales and reports.
Affiliate Marketing
We have opened out our site to all venues in Ireland. This service will help the
performing arts industry in Ireland work together to help support the industry
as a whole. By having one site where a ticket purchaser can visit and see
events running in Ireland and during the site visit can be brought directly into
the booking engine of that event to purchase tickets, makes it easier for the
purchaser and a much more seamless.
This is where Tickets Ireland is unique. We don’t charge a booking fee or a fee
per click to the venues. Our rota is 10 monthly i.e. our affiliate period is 10
months per charge. Our charge is €45.00, €65.00 or €80.00 depending on the
level of affiliate including per click reports per month to see how many people
went from the Tickets Ireland site to your site and where in the country or the
World they were from.
Affiliate Marketing
Our affiliate clients have a link from the
Tickets Ireland website to the booking page
on their own website. See example shown
here - Wexford Festival Opera have a link
on our site which brings the visitor to the
booking pages on their own site.
Cost Structure
We do not charge a booking fee.
We charge €0.95 per ticket sold /cancelled.
For our full comprehensive price list featuring all our services
please contact us on [email protected] or 1890 305305
About Us
Tickets Ireland is one of the fastest growing and progressive ticketing
companies in Ireland.
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In 2006 / 2007 we set up a pilot scheme to determine exactly what event organisers and ticket
purchasers needs and wants were within the industry. We have met with these wants within our
website and customer service. These will be made apparent to you as you go through this
presentation.
In 2008 we added the payment facility of paying by cheque, postal order or bank draft to
facilitate organisations. We are the only ticketing company to offer this service. Also in 2008 we
started our venue sponsorship programme.
In 2009 we opened our business events service. This allows event organisers to devise their
own booking page instead of having to use the general booking form associated with ticketing
agent websites. They can now ask extra questions to gain added information. This invariably will
help them run their events efficiently.
In 2010 we updated our promoter log-in to allow promoters assess to online venue reports as
well as up-to-the-minute sales.
In 2011 we started an affiliate marketing service. Opening our website to all venues, even those
with their own online ticketing software, to help them with marketing their events.
About Us – Mission Statement
For Clients
• To make our service financially accessible to all artists/promoters/event organisers
and venues.
• To provide a professional, informative and welcoming service on behalf of our clients.
• To allow flexibility within our site for each individual event.
• To work with organisers of events to decrease the work load and reduce unnecessary
costs.
• To provide clear, informative and valuable reports.
• To ensure that we uphold our integrity, by continuing to make our service transparent
and by keeping fairness and honesty as our guide.
For Customers
• To stop the ever increasing cost of booking fees. Our policy is that we do NOT charge
a booking fee
• To provide an online booking system that is very user friendly.
• To give customers the choice of booking methods web or telephone.
• To allow full choice of payment methods.
Why Choose Us
Our advantages over our competitors.
• No booking fees
• Our fees are transparent.
• An Irish telesales team as well as online booking.
• Wide range of services to facilitate any event.
• Smaller company doesn’t mean less service, it means more attention to detail and
personal service.
Other key differences
• Charity - we donate a portion of sales to charity.
• We are a full Irish Company.
• Affordable to all. From small venues /artists and event organisers to the largest.
• Executive members of our team have personal experience with the performing arts
as well as years of experience in business management both of which are needed
for a full understanding of running a comprehensive, hands-on ticketing service.
• We sponsor one venue in Ireland each year with free online ticketing service.