Prepared for Dirt Bikes USA A presentation by Marquis Whitaker, Jessica Wasik and Marcy Zitz for Professor Klingaman

Business Continuity Plan

 A complete and comprehensive audit of the business operations as well as procedures are necessary due to the wide variety of variables that could prevent the business from operating at a fully functional pace or worse cause its demise.

 Procedures must be in place for swift actions to be taken in response to a catastrophic event.

Business Continuity Plan,

cont.

 An excellent starting point for creating a disaster recovery plan is through initiating a comprehensive business audit or having a business consultation and evaluation performed.  During the assessment, risks should be assessed to anticipate the different forms of disasters that may occur and their potential impacts.

Threats to Business Continuity

 Power Outage  Vandalism  Telecommunications Disruption  Theft/Burglary

Before Disaster Strikes

 Business Interruption insurance to reduce loss of income  Loss insurance  Disaster Recovery Team should be in place before disaster strike

Power Outages

 Backup generators  Prewired into the main electrical box  Emergency flood lights  Battery operated lighted exit signs  Backup Facility  Storage for parts, old assembly line and old operational equipment.

 Telecommuting to facilitate back office functions.

 House portable phone operations (VOIP) with remote access points.

Power Outages, cont.

 Emergency Notification Systems  Contact employees, management and administration  Virtual phone systems, call forwarding

Vandalism

 Facilities should be outfitted with dark colors – easier to cover graffiti  Locks, gates, fences, landscaping, security theft deterrent signs  Plexiglas windows  Vandalism warning signs  Maintenance plan

Computer Security

 Prevention is key  Firewalls  Virus protection  Spam filters  Secure passwords  Train employees on security issues  Limit employee use of Internet

Natural Disasters

 Evacuation plan  Fire prevention and planning  Offsite storage  Fireproof materials  Earthquake preparation  First aid equipment and training

Telecommunications Disruptions

 Assure communications systems will be available under most circumstances  Alternate forms for in-house communication, such as two-way radios or walkie talkies  Mobile services like mobile internet access, laptop computers and cell phones

Telecommunications Disruptions, c

ont.

 Use of free services such as Skype or Yahoo for voice, video, and webcam when conferencing and collaborating  Data recovery and backup service offsite

Theft

 Protecting company assets should be a major priority  Security systems to monitor theft, fire, smoke, carbon monoxide detection and water system monitoring  RFID chips to track bikes and parts, shipping progress  Camera security systems   Paper shredding Security procedures – locking schedules

Privacy Policy

 Each state has laws regarding the use of customer information obtained through an organization’s website or through transactions.

 A privacy policy regarding customer supplied information should be developed.

Privacy Policy, cont.

 Several resources are available to assist in development:  www.p3pwiz.com

 www.TRUSTe.com

 Any Dirt Bikes USA webpage requesting customer information should have a link to the policy.

 Customers should have access to the formal policy in hard copy, if requested.

Equal Employment Policy

 Create a formal written policy to protect against any claims by current/former employees.

 Check current insurance coverage for the proper amount of employment practices coverage and litigation expense coverage.

Legal Matters

 Sarbanes Oxley (SOX) applies to publicly traded companies.

 Dirt Bikes USA is privately-held; therefore SOX is not currently applicable.

 However, security of information in databases is essential.  Legally, Dirt Bikes USA is required to produce data in the event of a discovery request.

 Should Dirt Bikes USA decide to go public, new financial practices may need to be implemented regarding disclosures in the financial statements and management responsibilities.

Legal Matters, cont.

 Patriot Act allows government agencies unprecedented access to business records  Passed in 2001 as a part of the war on terrorism.

 Regardless of opinion on Constitutionality, accurate customer and financial records must be maintained.

 If a reasonable request for information is made under the Patriot Act, cooperation is advised.

 If an unreasonable request for information is made under the Patriot Act, consult legal experts before releasing information.

Green Computing

More Than A Buzz Word

 Save Money  Use less energy to power computers ○ Less kilowatts = less money  Lower cooling costs for rooms with equipment  Longer equipment life

Not Expensive to Implement

 When selecting new equipment, consider the energy efficient model  Select the least computing power needed or use thin clients  Reduce printing by re-thinking convenient printer locations  Automatically power down equipment when not being used  Overnight, weekends, holidays

Implementation, cont.

 Increase air flow to cool equipment  Teleconference to save transportation costs  Telecommuting for certain employees to reduce needed office space  IT controlled lighting, heating, and cooling for facilities

Good For The Environment

 Equipment lasts longer so there is less in the landfills  Less use of electricity, so less harmful emissions  Less cooling energy costs

Use As A Marketing Tool

 Showcase your green initiatives  Counteract negative impacts caused by our products

Works Cited

        Brodkin, Jon. "Economy driving green IT initiatives."

Network World Source Complete

. EBSCO. Web. 29 Mar. 2010.

25.49 (2008): 16.

Business

Herrick, Dan R., Mark R. Ritschard . “Greening your computing technology, the near and far perspectives”. Proceedings of the ACM SIGUCCS fall conference on User services conference. October 14, 2009: 297-304. 29 Mar. 2010.

Thibodeau, Patrick. "Environmental Impact: IT Sees the Light on Green Computing."

Computerworld

42.27 (2008): 10-11.

Business Source Complete

. EBSCO. Web. 29 Mar. 2010.

(n.d.). Retrieved March 28, 2010, from SOX-online: The Vendor-Neutral Sarbanes-Oxley Site: http://www.sox-online.com/ Bill of Rights Defense Committee, Inc. (2009, January).

The USA PATRIOT Act and American Business.

Retrieved March 28, 2010, from http://www.bordc.org/resources/businessbook.pdf

California Civil Code

. (n.d.). Retrieved March 28, 2010, from http://www.leginfo.ca.gov/cgi bin/displaycode?section=civ&group=01001-02000&file=1798.80-1798.84

USA Today,. "Protecting against physical disaster - Business - disaster recovery planning Brief Article." Bnet The place to go for management (April 2002): n. pag. Web. 26 Mar 2010.

McGillicuddy, Shamus. "A 13-hour power outage puts disaster recovery plan to the test." SearchCIO.com Technology management strategies for the enterprise CIO (21 Nov 2006): n. pag. Web. 26 Mar 2010. .