Transcript Document
Welcome to the 13 Core Secrets of MLM Retention Mastery
In Less Than 9 Months…
Generated over 6000 Free leads online Jumped to the top 1% in the #1 Attraction Marketing System on the Planet Won 2 Luxury Cruises & a Free Macbookpro Personally Recruited 63 Reps in just a few months Created an authority blog with 15-20 Thousands visitors each month and an Alexa Rank of approx 50,000 Made $1749.00 with Only 4 Hours Work Established a 65% Retention rate in our Primary Business
What You Will Receive Tonight
A mindset shift to transform your business and life 13 in-depth Core Strategies and Tools for Retention Mastery Information that can be implemented IMMEDIATELY after this Webinar Free Bonuses worth over $2999.00
What is Retention?
Definition of Customer Retention: is the activity that a selling organization undertakes in order to reduce customer defections. Successful customer retention starts with the first contact an organization has with a customer and continues throughout the entire lifetime of a relationship. A company’s ability to attract and retain new customers, is not only related to its product or services, but strongly related to the way it services its existing customers and the reputation it creates within and across the marketplace.
How is Retention Effecting You?
• Sponsoring, Sponsoring, Sponsoring… but your reps are falling out the bottom as quick as you can put them in the top • Spending all that time, effort, and money … just to have it dwindle away • Your residual check isn’t growing each month as fast as you DESERVE
Moving No Where Fast
Oh! The PAIN!
• Think of the Blood, Sweat, Tears, and Hard Earned Dollars you’ve invested into building your Empire • Building a Successful MLM Downline in the beginning is hard enough, but to sustain that Team and those residual checks is even HARDER.
• So to save you the agony of seeing your work spiral down the drain…
We Created The 13 Core Secrets to MLM Retention Mastery for YOU.
DRUM ROLL PLEASE…
The Secrets we’re sharing today are not in any specific order of importance… THEY ARE ALL IMPORTANT!
But of course the juiciest ones and all the Free Bonuses are going to be saved for last.
#1: Understanding Human Needs
Every human has the same 6 Needs however each individual values specific Needs over others.
Certainty Uncertainty Love/Connection Significance Growth Contribution
Ask Questions to uncover which of these Needs is most important to your Team member…
What Questions Can You Ask?
What does happiness mean to you?
What’s your greatest accomplishment in your life?
Aside from all the money, WHY are you doing this business?
If money and responsibilities were not an object… what would you be doing right now?
These are not your typical “Who do you know” questions that many Uplines start with.
#2: Associate Their Dreams to YOU
Get Your New Team Member to Open Up Their “Dream Space” with you.
“What do you REALLY want?” Where do you want to live? Where do you want to Vacation? Dig Deeper People don’t often get to talk about their Dreams and Desires, so now… They’ve associated this pleasure with YOU
When People Associate Their Dreams with You… They Will NEVER QUIT Because They Would Be Quitting on Their Dreams
#3: Get Written Commitments
Are you getting commitments from your team?
Worksheets: How much money do they want to make and what will it change in their life when they achieve it?
How many people will they talk to daily?
How many hours each week with they commit to training?
What’s their target goal for new sponsors each week?
Ask them to fill out the worksheet you make and send it back to them and let them know that you want to revisit these commitments each month with them one on one to make sure they accomplish their Goals
Part II: Get Video Commitments
This is our fave!
Ask your new rep to cut you a 1 minute video on WHY they joined you, What their goals are for their business, and WHY they are doing it.
You can not only use these videos as social proof (we put them in autoresponders and blog posts) BUT….
You can also use this to remind them down the line when they are frustrated or ready to quit of the excitement and passion that had when they first started
#4: Strong Connections
Making new reps feel connected to you and the team right away is CRITICAL Easy Ways to Achieve This: Weekly Training Webinars Weekly Open Forum Q & A Webinars Weekly Conference Calls Chat Rooms *Skype Chat is FREE* Connect with your Team Mates Outside of Business
Always Connect Members of Your Team Together… For Example: Connect Mom’s, Athletes, Business Owners and Introduce them to likeminded people on your Team
#5: Competitions/Incentives
This doesn’t always mean a Free Cruise or a BMW but even small incentives keep people’s eye focused on a Goal
Easy Incentive Giveaways: Self Development Book Marketing Training Products Watches Dinner Personal 1 on 1 Coaching Time
It doesn’t MATTER what your “Prize” is. Always Promote your Incentive Winners to the Entire Team and give them as much recognition as possible. This way others on the team want that recognition and will strive to win the next one.
#6: Quality of Leadership
There are MANY aspects that make a Good Leader.
Leaders Have a Vision and Share That Vision with Others Leaders inspire by EXAMPLE. Your team will do what you do, not what you say.
Leaders simplify everything.
Leaders are CONSTANTLY Learning.
Leaders help create MORE LEADERS
As A Leader How Can You Encourage Others?
“Believing in people before they have proved themselves is the key to motivating people to reach their potential” Most People Don’t Have Faith in Themselves Most People Don’t Have Someone Who Has Faith in Them Most People Can Tell When Someone Else Has Faith in Them Most People Will Do ANYTHING to Live Up To Your Faith in Them
How Can YOU Become a Believer in People?
Believe in Them Before They Succeed Emphasize Their Strengths List Their Past Successes Instill Confidence When They Fail Visualize Their Future Successes Help Them See Beyond Today and Their Current Circumstances and Dream BIG Dreams
#7: Positive Criticism Sandwich
Anytime you need to deliver criticism to a team member think of it like building a sandwich PAY CLOSE ATTENTION AND WE’LL TELL YOU WHAT WE MEAN!
Bottom Bun
Always Acknowledge the Work They’ve Done and The Effort They’ve Put Into It. (even if it’s not as much as effort as you feel is necessary… this is not the place to say that) Example: A Team Member Cuts a Video Phrasing: “The fact that you are cutting videos puts you light years ahead of 95% of people in this industry. It takes guts to get in front of the camera… I’m proud of you!”
The Meat
Start off with “As your Mentor and Your Friend and I want to see you be as successful as possible… so I want to suggest a couple things…” Do not make this a Triple Burger Stack and lay on 4 or 5 criticisms at once Phrasing: “I noticed in your video you were nervous and checking your notes often”
Example Phrases for Top Bun
Phrase 1: “Think of the happiest moment in your life and focus on that moment until you feel the exact way you felt at that particular time. Do NOT cut the video camera on until you are in that place. Lots of people are nervous at first… but changing your mental state will help you feel relaxed.” Phrase 2: “Let’s make your videos a bit shorter to start… only focus on 3 points so you don’t have too many things to remember. Some people use Notes and are not obvious with them… but I think you can do it without them.”
Top Bun
This is the most important part of the sandwich because it finalizes the whole package and leaves your team mate either feeling satisfied or unsatisfied Offer Positive SOLUTIONS to correct the “MEAT” you just mentioned Let them know they are not alone, many people struggled with the “MEAT” at first but were able to overcome it.
The Pickle
This is where you get them excited! Stroke their Ego about previous successes Pump up their energy by reminding them WHY they’re doing this in the first place Remind them you are ALWAYS supporting them.
Phrase: “You were such a Natural at presentations in Corporate America. You can do this no PROBLEM! Let’s master Video Marketing so we can get you out of that job and home with the kids. I am always here to bounce ideas off of!”
#8: Communication
You have 2 ears and 1 mouth for a reason… LISTEN. (Doesn’t mean become Dr. Phil) Do not treat people like a number.
Genuinely CARE about what your Team is saying, feeling, doing.
#9: Be Available
If it takes you 2 weeks to respond to a Team member’s voicemail… they immediately think that you just signed them up and left them on their own.
Program their numbers in your PHONE so you know it’s them calling and can greet them by name each time.
Even if you ARE busy, even a 5 to 10 minute call can reboost their confidence and keep them motivated
#10: Have the Best Product, Service, and Compensation Plan
Would your team member be buying your product even if there was no compensation plan attached to it?
Find out if they are in it for the Money or the Product.
Money: What makes your compensation plan better than any other? If it’s not… it should be.
Product: Is your product unique? Why is there no other product like it?
**Emphasize These Point to Your Team Member Once You Determine What’s Most Important to Them**
#11: Be Yourself
It’s important to open up to your team. You can’t build real relationships unless you are your true self because people have high BS meters.
Share stories, pictures, videos about you and your family to make this a Friendship & a Business Partnership
#12 Avoid Over Hype
“You can sponsor 5-10 people a day without doing any work!” “You can be a Multi Millionaire in a couple months with just talking to 5 people!” Keep it REAL!
“There is work involved, but if you’re committing to replacing your current income right now… we can show you EXACTLY how to do it!”
#13 is the POWERHOUSE
#13 actually caused several of our inactive members to reactivate their auto-shipments #13 allows us to remember the special days in our Team member’s lives (Birthdays, Anniversaries) without actually having to remember them all LOL #13 resulted in people upgrading their membership and sending us endless Thank You’s…
All on Autopilot
#13: Send Out Cards
Let’s us send personalized and custom cards to our team for CENTS Reminds you of Birthdays/Anniversaries. Do You Think Someone Remembering YOUR Birthday and sending a real card would make a difference?
Go Here Now
www.EliteCardMarketing.com
Click on Ready To Join Then choose the… $398 Wholesale Premium Package!
+ $59 Entrepreneur Kit
Insane Bonuses
For the first 3 people that sign up at the Whole
Sale Premium Package Level! Plus the
Entrepreneur Kit!! Will Receive these 3 insane bonuses… BUT Only for the First 3 People
Bonus #1
A 30 Minute Indepth Coaching Call on the “Secrets of Magical Blogging”
THIS IS HUGE!!!
Layla and I have been able to achieve some amazing results in a very short time through blogging. •Generate 10-50 FREE Targeted Leads a day •Sponsor 1-3 Reps a Week •Has an Alexa Rank of around 50k & 13k In The Us •Gets between 15-20k Unique Visitors a Month
($1399) Value
Bonus #2
Giving you the book that changed Layla and I’s life… A book that shifted Layla and I’s thinking from being, broke musicians living in the basement of a bar. To Top Income Earners in the MLM Industry and complete Internet Rock Stars… That book is Og Mandino’s “The Greatest Secret In
The World”
Bonus #3
This is the BIG ONE!!!
Layla and I will be releasing a course like NO
OTHER SEEN IN THIS INDUSTRY!!!!
WHY? Because this course will be on Life Changing Ideas, RATHER than the usual same old, marketing offline and online strategies.. (Our course will have the exact blueprint of how we went from ZERO to HERO in MLM in Less Than 9 Months)