Transcript Cliff-Lansley-PowerPoint - International Coach Federation

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ICFGlobal2012
Reading Emotions,
Truth and Deception in Others
Cliff Lansley (UK)
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1. Use psychological
models to evaluate what
a person is
feeling/thinking
2. Read micro facial
expressions and link
them to emotions
3. Apply the learning to
your work as
professional coaches.
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 Introduction/Pre-test
 Emotions
 7 universal emotions
and the face
 5 communication
channels
 Post-test
 Open forum.
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Activity
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Imagine...
…that every human
has a clear, universal
signal that reveals
their genuine
feelings.
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2 Minute Activity…
In twos or threes
please consider how
this could be:
1.really useful
2.a real problem!
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e·mo·tions
“Emotions help
us to deal with
matters that are
important to our
welfare –
without
thinking”
(Paul Ekman)
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Emotions- characteristics
function
characteristics
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 can save or enrich your life
 motivate behavior
 essential to building
relationships
 unbidden
 coordinated and organized
 have reliable, universal
signals.
Seven emotions have
universal facial expressions:
 Sadness
 Anger
 Surprise
 Happiness
 Fear
 Contempt
 Disgust.
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8
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Activity
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How do you know
when someone is:
a. telling the truth?
b. telling a lie?
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Definitions
Truth:
“A sincere attempt to provide accurate
information”
Lie:
“Deliberately choosing to mislead someone
without giving prior notification”.
(Dr Paul Ekman)
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Activity
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The
Psychological
Models
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Psychological Aspects of Truth
Emotion
Facial
Expressions
Body Language
Cognition
5 Channels
Voice
Verbal style
Verbal Content
© Lansley, C.A. & Pearse, J. (2011)
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Psychological Aspects of Lies
Emotional
Load
Facial
Expressions
Body Language
Cognitive
Load
Channel
Leakage
HoT-spot
Probes
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Voice
Verbal style
Verbal Content
© Lansley, C.A. & Pearse, J. (2011)
ANS TEMPERATURE
VIDEO
and action replay
FACE
VOICE
and action replay
VERBAL
STYLE
BODY
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EIA
ANS - VITALS
20
Fear – wider research
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24
Activity
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Cliff Lansley
Managing Director of
Paul Ekman International plc
[email protected]
www.ekmaninternational.com
0(044) 7921 813 236
(A subsidiary of
Emotional Intelligence Academy)
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