Transcript Ronan
Ronan Maher Director The Oarsman Carrick-on-Shannon, Co. Leitrim. Smart Thinking in Tourism Performance Through People. The Oarsman • • • • • • • Introduction Background & career to date The Oarsman – history Key drivers to success The Future, Opportunities & Trends Conclusion Q&A QUALIFICATIONS • 7th Generation in Hospitality business • Athlone IT - 1990-1993 • Management & Industrial Relations – NC Ireland 1994 • Athlone IT – 1998 • CERT – Trainers in Industry • WSET • Personnel Management – NC Ireland 2008 KEY EXPERIENCE • • • • • • • • • • Family run business – Tom & Rosaleen Maher Dromoland Castle – Mark Nolan Cromleach Lodge – Christy/Moira Tighe Le Manoir aux Quat’ Saisons – Raymond Blanc The Merrion – Peter McCann The Schoolhouse Hotel – Bertie Kelly CERT Knockranny House – Adrian/Geraldine Noonan Erinvale Estate Cape Town – Xavier McAuliffe Chairperson RAI, Slow Food Movement, Taste 4 Success Our key to a good food business • • • • • • Happy people Locally sourced produce/Low carbon footprint Good relationship & understanding with suppliers Offering value for money, creativity/innovation Consistency Delivering high standard of service – building relationships Key drivers • Don’t forget the basics – praise your Team, Thank Them, nurture & develop • Simplicity – less is more/ Seasonality/freshness using your own Garden • Sustainability • Be specific – clarity on vision - Tell your story • Social media • Feedback – using it positively. Our Suppliers Carraig na Breac Smokehouse Drumshanbo Kelly’s Organic Cheese Mullingar Our Suppliers Croghan Organic Garden Castlemine Farm, Fourmile House Our Suppliers Gannon’s Chickens Carrick Fingal Ferguson, Gubbeen Smokehouse Our Suppliers • Adrian Sheerin Sheerin’s Meating Place Ballymote 32 Day Aged Hereford Beef Presentation is Everything We are members of Good Food Ireland because we are committed to using local food, supporting Irish farmers, food producers and fishermen and for delivering a high quality Irish ingredient led food experience Good Food Ireland Awards 2010 Top Member for the North West Bridgestone Guide Top 100 Restaurants in Ireland 2011 Michelin Guide to eating out in pubs in the UK & Ireland 2011 Head Chef Shaun Hanna Bio Shaun grew up in the fishing port village of Kilkeel, Co.Down. He worked under Fredric Souty in the 2AA Rosette Kee’s Hotel in Ballybofey. Aged 22 he captained the Northern Ireland Culinary Team and was Gold Medal & Class Winner at The Open British Championships at the Hotel Olympia Exhibition. In February 2003 Shaun joined The Oarsman as Head Chef . Shaun was shortlisted to the Top 6 Chefs in the National Moreau Chablis Fish Dish Awards 2005. In September 2009 he was a finalist in BBC’s Masterchef: The Professionals. He has played an instrumental part in helping us acquire & attain recognition locally & nationally. He is a passionate advocate of sourcing local ingredients & working closely with the artisan. Shaun, Teresa & Patricia Really I caught one this big!! The Future • Quality, customer service led & added value products. Consistency • Developing people – team building, getting back to true, genuine & warm hospitality • Developing local partnerships – destination driven • Health Driven Food – but tasty!! • Social media - use of • Education – promote creativity/innovation • Don’t be afraid to fail! Thank you for listening. • We look forward to welcoming you to the Oarsman. • www.theoarsman.com • 071-9621733