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CARE HOME SOFTWARE
for
CATERING
DELEGATE OVERVIEW
Established 1992 – Switzerland; HQ - Vienna – Austria
Specialising in solutions for Food Service
Focus on Healthcare, Education, B&I & Hospitality
5000 systems in 130 countries
Delivers many millions of meals per day
SYSTEM OVERVIEW
Integrated Food Service Management Software
Web-based access – Internet Explorer
Multi-lingual
Multi-currency
Separate production & training databases
7 SYSTEM MODULES
RESIDENTS
RECIPES
MENUS
ORDERING
PROCUREMENT
PRODUCTION
REPORTING
RESIDENT MODULE
Requirements
nutrition
medication
allergies
religious/cultural requirements
Preferences
likes & dislikes
portion size
texture modification
language
RECIPE MODULE
Stand-alone or shared recipe database
Central Ingredient database
McCance-Widdowson nutrient catalogue
Ingredient filtering
Special diet recipe groups:
Health eg diabetic, cardiac, allergies
Cultural – eg vegetarian, halal, kosher
Real-time cost modelling
HACCP control
MENU MODULE
Standard plans eg Breakfast/Lunch/Dinner
Standard menus eg:
All Residents
Cardiac
Diabetic
Staff
Custom menus for individual Residents
Real-time “traffic light” reporting:
nutritional balance over menu plan cycle (eg 1 week)
costs within plan limits
ORDERING MODULE
Meal Ordering
Pre-selected “tick form” keyed into ward PC
Tablet PC (online and offline)
Laptop on trolley (online and offline)
Autopilot
Hands-free ordering based on Resident dietary profile
Dual language Resident menus
PROCUREMENT MODULE
Central catalogue of provisions:
o Food items
o Non-food items eg general supplies, cleaning materials...etc
B2B e-procurement (electronic ordering & receiving)
Suggested orders based on menu forecasts & current stocks
Suggested/automatic selection of “best price” supplier
Standard order template facility
HACCP storage & handling data by Item
Supplier quality monitoring eg: past sell-by, damaged tins...
PRODUCTION MODULE
Preparation, cooking & serving instructions
Delivery planning & tray cards
Multi-lingual instructions for non-English speakers
Stage photos for consistency
HACCP food handling instructions
Management of re-cycling of chilled/frozen stock
REPORTING MODULE
Custom reports for each staff user type
Operational Control
Individual Resident analysis of nutrition & medication
Costs
Wastage
Stock Control
Consolidated reporting on consumption & forecasting
Consolidated GRN’s into one invoice
Support for heath incident traceability
Resident Satisfaction Rating System
Interface to Resident Administration System
BENEFITS TO THE RESIDENTS
Participation in meal choices – social event
More meal choices – reduced “menu fatigue”
Ensures Residents receive selected food
Increased Resident satisfaction
BENEFITS TO THE STAFF
Efficient standardised food service workflows
Reduced & simplified paperwork
Fewer complaints of wrong food
Easier to manage dietary changes
BENEFITS TO THE ORGANISATION
Improved Resident food safety
Full Nutrition reporting
“Real Time” Resident satisfaction monitoring
Cost savings:
Procurement
Wastage
Time
Marketing image
SYSTEM OPTIONS
Stand-alone Server
Shared Server
Delegate Hosted Service
THANK YOU
SYSTEM SCHEMATIC
TABLET
SERVER
RESIDENT DATABASE
DELEGATE
SOFTWARE
ACCOUNTING SYSTEM
PC
TILL
MENUS
DELIVERY
INSTRUCTIONS
KITCHEN
INSTRUCTIONS