Transcript ppt_5-德国技术信息传播的教育和培训

Education and Training of
Technical Communication in
Germany
德国技术信息传播的教育和培训
Dr. Meike Christina Wiehl
Committees/International Affairs,
tekom
www.tekom.de
“Technical Communication”
技术信息传播
What is Technical Communication?
什么是技术信息传播？
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“Technical Communication”
技术信息传播
… many synonyms occur, e. g. 有许多同义词，如：
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Technical Documentation 技术文书
Technical Writing 技术作品
Technical Authoring 技术著作
Technical Editing 技术编辑
Copy Writing （广告）文案
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“Technical Communication”
技术信息传播
… common abbreviations are
常用缩写词有：
• TC for "Technical Communication"
TC 代表“技术信息传播”
• TD for "Technical Documentation"
TD 代表“技术文书”
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“Technical Communication”
技术信息传播
"Technical Communication" is more than
user manuals for consumer products…
“技术信息传播”的内容比用户产品使用手册更广...
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“Technical Communication”
技术信息传播
Short definition of the profession
专业的简短定义
Technical communicators create and manage
the production of usable information, also
referred to as documentation, at key points
along the life-cycle of technical products,
software or services.
技术信息传播者创作和管理产品的可用信息，也称为技术
文书。它覆盖了技术性产品、软件或服务的使用寿命周期
的各个关键点。
TechDoc-Net Guidelines, 2005
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Industry Sectors 工业领域
Instructions and manuals for
technical consumer goods
and telecommunication
技术消费产品和通讯设备的操作指南和
手册
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Industry Sectors 工业领域
vehicle 车辆制造
construction
aircraft
飞机制造
construction
Operating, installation and maintenance
instructions for
engineering and construction
mechanical 机械工程
engineering
工程和建设的运行、安装和维护指南
plant engineering 设备安装工程
ship building 船舶制造
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medical 医疗
devices 器械
tool building 工具制造
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Industry Sectors 工业领域
Drawings, lists and catalogues
for mechanical and electronical
components
机械和电子元件的图纸、表格和目录
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Industry Sectors 工业领域
Manuals and online help
for software
软件的手册和在线帮助
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Industry Sectors 工业领域
Technical papers for chemistry,
pharmacology and 化学、医药和生物
biotechnology 科技领域的技术文件
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New Industry Sectors 新兴产业领域
Websites 网站
Intranets 内部互联网
Document
Shops
Multimedia
文献商店
多媒体
Services
Extranets
服务器
外联网
Electronical catalogues
电子目录
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Number of TCs in Germany 德国有关TC的数据
Persons working in the field of technical
communication in Germany: 在德国TC工作的人员：
Approx. 85,000 persons, of whom
大约85，000人，其中
• over 71,400 work in the industry and the software
development, and 71,400多人在工业和软件开发领域工作
• over 9,500 in the field of TC services.
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9,500多人在TC服务领域工作
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Job title? 岗位名称？
What is the most usual job title for people who
develop all kinds of product-related information?
从事各种与产品有关的信息开发的人员有哪些最常用的岗位名称？
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Job title? 岗位名称？
Most common denominations:
… in English
最常用的名称：
英语
• Technical Writer 技术作家
• Technical Author 技术作者
• Technical Editor 技术编辑
• Technical Communicator 技术信息传播者
• …
… in other languages
其它语言
• Rédacteur technique (fr)
• Redattore tecnico (it)
• Technischer Redakteur (de)
•…
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Job title? 岗位名称？
Common international denomination:
… in English
•
国际通用名称
英语
Technical Communicator
技术信息传播者
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Why qualification? 为什么要认证？
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formal decree regarding standards for
documentation implicates the need of specialists
able to apply these standards and guidelines
有关说明书的相关标准明确规定要求专家能运用这些标准和指南
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European understanding of education:
comprehensively qualified people are able to apply
standards self-dependently
欧洲对教育的了解：全面合格的人能够独立地运用这些标准
•
competition: qualified professionals have now been
in the job-market for almost two decades,
companies are looking out for them
竞争：对于在职场中工作了近20年的资深专业人员来说，公司在寻找他们
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Education and training in Germany
德国的教育和培训
1. University level 大学水平
Undergraduate programs
2. On-the-job training
本科课程
在职培训
Traineeships (according to tekom‘s model contract)
受训人员（根据tekom的示范合同）
3. Vocational colleges
高职院校
Assistant programs (plus entrance qualification for
programs at Universities of Applied Sciences)
助理计划（包括在应用科学大学的入职资格方案）
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Education and training in Germany
德国的教育和培训
Undergraduate
TC programs
(B.A.)
本科TC课程
（学士学位）
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Education and training in Germany
德国的教育和培训
Undergraduate
TC related
programs
(B.A.)
与TC相关的本科课
程（学士学位）
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www.tekom.de
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Education and training in Germany
德国的教育和培训
Further education 进修
1. University level
大学水平
• Postgraduate programs
研究生课程
• Full- or part-time courses (e.g. Rostock, Karlsruhe, Ulm)
脱产或半脱产课程（如罗斯托克，卡尔斯鲁厄，德国乌尔姆）
2. Private training institutes and Chambers of Industry and Commerce
私营培训机构和工商会
• Seminars and training
研讨班和培训
• Full- or part-time courses (20 institutes, six are tekom-accredited)
脱产或半脱产课程（20个研究所，6个为tekom认可）
• Distance learning
远程教育
• tekom-certificate
tekom 证书www.tekom.de
www.tekom.de
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Education and training in Germany
德国的教育和培训
Postgraduate TC
programs
(M.A.)
研究生TC课程（硕士）
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Education and training in Germany
德国的教育和培训
Postgraduate TC
related programs
(M.A.)
与TC有关的研究生
课程（硕士）
www.tekom.de
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Education and training in Germany
德国的教育和培训
• In 2009 tekom launched an initiative to secure
quality standards
2009年 tekom 发起一项倡议，确保质量标准
• A specific accrediting practice was developed
开发了一种具体的被认可的做法
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Education and training in Germany
德国的教育和培训
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tekom’s certification system has been established in 2003 for
the German and Austrian market
telkom的认证体系已经于2003年在德国和奥地利市场建立起来
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System based on 18 qualification modules
体系包括18个资格认证单位
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Final examination 最终考试
• Written thesis and oral exam mandatory
撰写论文和必需的面试
 More than 500 certified Technical Communicators in 2010!
2010年有500多人通过了技术信息传播者资格认证
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Education and training in Germany
德国的教育和培训
The 18 qualification modules include topics such as
18个资格认证单位的主要项目包括以下几种
1.Professional Writing 专业写作
2.Information development 信息开发
3.Online documentation 在线说明书
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Education and training in Germany
德国的教育和培训
Accrediting practice…
认可的做法.....
… ensures that in education courses for technical communication all
necessary contents are conveyed in a qualified manner by competent
lecturers.
…确保在技术交流教育课程中，所有必要的内容由可胜任的讲师以一种认可的
方式传授。
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Education and training in Germany
德国的教育和培训
tekom-accredited providers:
tekom 认可的提供者：
• TAE Esslingen
• University of Applied Sciences, Karlsruhe
• FGE Mettenmeier Paderborn
• tecteam Dortmund
• BSD - Gesellschaft für innovative Bildung mbH
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What is certification? 证明是什么？
A certificate shows…
•
证书代表…
the certificate holder fulfills the standards set out by the
issuing institution
持证人满足了发证机构所设定的标准要求
•
affirms a knowledge and experience base for practitioners,
employers, and the public at large
表明其具备了一种基于广大从业者、雇主和公众的知识和经验
•
represents a particular individual’s professional
competence
代表了某个人的专业能力
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Why certification? 为什么证明？
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international recognition 国际承认
formal proof of knowledge 知识的有效证据
increased work efficiency (productivity and service scope)
提高工作效率（生产率和服务范围）
•
better (job) chances regarding
- job hunting 求职
- career prospects (promotion)
- salary negotiations 工资谈判
在以下方面有更好的（工作）机会
职业前景（提升）
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TCTrainNet
TC 培训网
• result of tekom’s longstanding experience in advising training
institutions and certifying technical communicators
是tecom 为培训机构和技术传播者认证机构提供咨询的长期经验的结果
• tcworld has established an international network recognizing
certifications for the
profession “Technical
Communicator”
tcworld已经为职业 “技术息传播者”
建立了一个国际认证网络
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TCTrainNet
TC 培训网
TCTrainNet is an international training program for technical
communicators offering:
TC培训网是专为技术信息传播者设置的国际培训项目，提供了：
• Recognized international tekom certifications for Technical
Communicators at various levels 国际公认的技术传播者各级tekom认证
• Online training on the TCTraining Platform
TC培训网平台在线培训
• TCPartnersNet for cooperation between TCTraining partners and TC
Certification partners
TC伙伴网为TC的培训伙伴和TC的认证伙伴之间的合作提供服务
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TCTrainNet
TC 培训网
Three international tekom training levels:
tekom 的三个国际培训级别:
1.
tekom First Level Certificate " tekom Certified Technical
Communicator, First Level (tekom/tcworld)"
tekom第一级证书，“tekom认可的技术传播者，一级（tekom/ tcworld）”
2. tekom Advanced Level Certificate "tekom Certified Technical
Communicator, Advanced Level (tekom/tcworld)"
tekom高级证书，“tekom认可的技术传播者，高级（tekom/ tcworld）”
3. tekom Trainer-Certificate "tekom Certified TCTrainer for
Technical Communication, Professional Level (tekom/tcworld)"
tekom教师证书，“tekom认可的技术传播者培训教师，专业级（tekom/
tcworld）“
www.tekom.de
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Perspectives for TC students and graduates
TC 学生和毕业生的前景
37 % of the managers assume the number of formally qualified
applicants still is insufficient.
有37%的管理人认为，正规合格的TC求职者数量远远不够。
Applicants with a formal TC education have excellent
chances!
具有正规TC教育背景的求职者拥有绝佳的机会！
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Further Information 更多信息
www.tekom.de
www.tcworld.info
Gesellschaft für Technische Kommunikation e.V. - tekom
Rotebuehlstr. 64
70178 Stuttgart
Germany
Fon +49 / 711 / 65704 - 0
Fax +49 / 711 / 65704 - 99
www.tekom.de
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