Transcript Managing Projects and Preventing Scope Creep

MANAGING
PROJECTS &
PREVENTING
SCOPE CREEP
The Shift – Challenge to Change
October 22, 2010
Introductions
Kathy Crenshaw, Director of Enterprise Learning, Apollo Group, Inc.
– 20 years instructional design and project management
Sherry Michaels, President, Michaels & Associates Docntrain, Ltd.
– 30 years instructional design, project management
Jennifer Witter, President, Witter Consulting
– 17 years leading and managing organizational change, PMP
Agenda
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Why It Matters
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Planning
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Fulfillment
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Implementation Considerations
Costs
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Real money, budgetary and to the company
Customer Satisfaction
Credibility
Future projects
Planning
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Evaluate
Scope
Schedule
Communicate
Deliver
Fulfillment
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Measure and manage to your plan
Productivity
Quality Assurance (QA)
Communicate
Formalized approval, version control, and
maintenance processes
Fulfillment
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Manage Scope
 Change
of Scope (COS) triggers
 Change
in key players
 Additional Content beyond initial contract
 Dangerous
Duo for COS
 Software
training
 New or undefined processes
 Tips
for Managing COS
Implementation Considerations
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Testing
System integration
Rollout approach
Look back and learn…
then go forward!
Thank you
Kathy Crenshaw
Email: [email protected]
Sherry Michaels
Email: [email protected]
Jennifer Witter
Email: [email protected]