Transcript USFSCO presentation (pptx) - University of Illinois Springfield

Welcome to the University of
Illinois Springfield!
University Student Financial Services
and Cashier Operations
USFSCO New Student Orientation
http://paymybill.uillinois.edu
About USFSCO
University Student Financial Services & Cashier
Operations (USFSCO) is the central billing and
payment unit of the University of Illinois. We
serve students at all three of the U of I
campuses.
USFSCO New Student Orientation
http://paymybill.uillinois.edu
Location and Hours:
Cashier Operations (Bursar) Office
• Lower Level Public Affairs Center (PAC) 184
• Office Hours:
– 9am to 4pm Monday thru Friday
– Closed during lunch hour (12:30 – 1:30)
USFSCO New Student Orientation
http://paymybill.uillinois.edu
Cashier Operations con’t
• Visit us for:
– Student Account Payments (Cash or Checks only)
– SMTD Bus Passes (Cash or Checks only)
– SMTD Bus schedules/route maps
USFSCO New Student Orientation
http://paymybill.uillinois.edu
Location and Hours: Customer Service
• Lower Level Public Affairs Center (PAC) 182
• Office Hours
– 8:30am to 5pm Monday thru Friday
– Closed during lunch hour (12:30 – 1:30)
• Visit us for:
– Billing questions
– Authorized Payer set up questions
– Direct Deposit set up questions
USFSCO New Student Orientation
http://paymybill.uillinois.edu
The 4 Most Important Things to Know
• The Family Educational Rights and Privacy Act
(FERPA)
• The University Billing Cycle
• Payment Options
• Direct Deposit of Student Account Credits
USFSCO New Student Orientation
http://paymybill.uillinois.edu
FERPA
• Prohibits USFSCO from giving specific student
account information to anyone without the
student’s authorization
• Parents (and others) need to be an “Authorized
Payer”
• Students enroll Authorized Payers online –
instructions on our website
• Authorized Payers get their own login ID and
password to access account information and
make payments online
USFSCO New Student Orientation
http://paymybill.uillinois.edu
University Billing Cycle
• Student Account is available on-line only
• We Do Not Mail Paper Statements
• Reflects tuition, fees, housing, and other
charges/credits from campus departments
• You can review your up-to-date student account
activity anytime online in UI-Pay
USFSCO New Student Orientation
http://paymybill.uillinois.edu
University Billing Cycle con’t
• Student Account Summary updated in January
after assessment of Spring charges/tuition/fees
• Spring 2012 Due Date is February 28, 2012.
• Check your account regularly, especially if
you add /drop courses
USFSCO New Student Orientation
http://paymybill.uillinois.edu
Your Payment Options
• Online in UI-Pay with electronic check or
credit card (only accept MasterCard, AMEX, or
Discover - will incur a 2.4% fee)
• In person or by mail
• Checks must be drawn on US Bank in US Dollars
• Checks must have UIN and student’s name written on
front
• For your safety and security, minimize cash payments
• peerTransfer
• Wire payments
USFSCO New Student Orientation
http://paymybill.uillinois.edu
Wire payment instructions
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JPMorgan Chase Bank, NA
4 New York Plaza, flr15
New York, NY 10004
ABA/Routing No. : 021000021 (if wire from domestic bank)
SWIFT I.D.: CHASUS33 (identifier if wire from Foreign Bank)
Account Title: University of Illinois Accounts Receivable
Account No.: 840783682
Reference: Student name and UIN
USFSCO New Student Orientation
http://paymybill.uillinois.edu
What if I don’t pay by due date?
• Delinquent accounts are assessed a 1.5% late
payment fee each month on remaining
balance
• A financial hold is placed on the account
– Prohibits registration for future term
• Holds on account prior to Priority Registration
– Prohibits adding/dropping of courses
– Prohibits release of official transcripts
USFSCO New Student Orientation
http://paymybill.uillinois.edu
Direct Deposit
• Credit balances/overpayments will only be
refunded directly to the student by direct
deposit
• Refund process 30 – 45 days
• Students receive an email when a refund has
been processed
• Students must enroll in direct deposit online
• Must change personal information if leave UIS
USFSCO New Student Orientation
http://paymybill.uillinois.edu
Contact Us With Any Questions
• Email: [email protected] – response
within 24 hours (excluding weekends)
• Phone: 217-206-6727 (UIS)
• Website: http://paymybill.uillinois.edu/
– more detailed information available 24/7
• Office hours: 8:30am to 5:00pm Monday thru
Friday (closed 12:30 – 1:30 for lunch hour)
USFSCO New Student Orientation
http://paymybill.uillinois.edu
USFSCO New Student Orientation
http://paymybill.uillinois.edu
We look forward to serving you!
*Remember to check your university email often*
University Student Financial Services
and Cashier Operations
USFSCO New Student Orientation
http://paymybill.uillinois.edu