Welcome to the University of Illinois Springfield!

University Student Financial Services and Cashier Operations USFSCO New Student Orientation http://paymybill.uillinois.edu

About USFSCO

University Student Financial Services & Cashier Operations (USFSCO) is the central billing and payment unit of the University of Illinois. We serve students at all three of the U of I campuses.

USFSCO New Student Orientation http://paymybill.uillinois.edu

Location and Hours: Cashier Operations (Bursar) Office

• • Lower Level Public Affairs Center (PAC) 184 Office Hours: – 9am to 4pm Monday thru Friday – Closed during lunch hour (12:30 – 1:30) USFSCO New Student Orientation http://paymybill.uillinois.edu

Cashier Operations con’t

• Visit us for: – Student Account Payments (Checks only) – SMTD Bus Passes (Cash or Checks only) – SMTD Bus schedules/route maps – Deposit Cash or check on iCard USFSCO New Student Orientation http://paymybill.uillinois.edu

Location and Hours: Customer Service

• • • Lower Level Public Affairs Center (PAC) 182

Office Hours

– 8:30am to 5pm Monday thru Friday – Closed during lunch hour (12:30 – 1:30) Visit us for: – Billing questions – Authorized Payer set up questions – Direct Deposit set up questions USFSCO New Student Orientation http://paymybill.uillinois.edu

The 5 Most Important Things to Know

• • • • • The Family Educational Rights and Privacy Act (FERPA) The University Billing Cycle Payment Options Direct Deposit of Student Account Credits Read Campus Emails USFSCO New Student Orientation http://paymybill.uillinois.edu

FERPA

• Prohibits USFSCO from giving specific student account information to anyone without the student’s authorization • Parents (and others) need to be an “Authorized Payer” • Students enroll Authorized Payers online – instructions on our website • Authorized Payers get their own login ID and password to access account information and make payments online USFSCO New Student Orientation http://paymybill.uillinois.edu

University Billing Cycle

• Student Account transaction detail and balance is available online in UI-Pay • Reflects tuition, fees, housing, and other charges/credits from campus departments • You can review your up-to-date student account activity anytime online in UI-Pay USFSCO New Student Orientation http://paymybill.uillinois.edu

University Billing Cycle con’t

• Student Account Summary updated in September after assessment of Fall charges/tuition/fees • •

Fall Due Date is September 28, 2012.

Spring Due Date is February 28, 2012

•

Check your account regularly, especially if you add /drop courses

USFSCO New Student Orientation http://paymybill.uillinois.edu

• • •

Your Payment Options

Online in UI-Pay with electronic check or credit card ( only accept MasterCard, AMEX, or Discover - will incur a 2.4% fee) In person or by mail • Checks must be drawn on US Bank in US Dollars • Checks must have UIN and student’s name written on front •

For your safety and security, we do NOT accept cash payments

peerTransfer USFSCO New Student Orientation http://paymybill.uillinois.edu

What if I don’t pay by due date?

• • Delinquent accounts are assessed a 1.5% late payment fee each month on remaining balance A financial hold is placed on the account – Prohibits registration for future term • Holds on account prior to Priority Registration – Prohibits adding/dropping of courses – Prohibits release of official transcripts USFSCO New Student Orientation http://paymybill.uillinois.edu

Direct Deposit

• • • • • Credit balances/overpayments will only be refunded directly to the student by direct deposit Refund process 30 – 45 days Students receive an email when a refund has been processed Students must enroll in direct deposit online Must change personal information if leave UIS USFSCO New Student Orientation http://paymybill.uillinois.edu

Contact Us With Any Questions

• • • • Email: [email protected]

within 24 hours (excluding weekends ) – response Phone: 217-206-6727 (UIS) Website: http://paymybill.uillinois.edu/ – more detailed information available 24/7 Office hours: 8:30am to 5:00pm Monday thru Friday (closed 12:30 – 1:30 for lunch hour) USFSCO New Student Orientation http://paymybill.uillinois.edu

USFSCO New Student Orientation http://paymybill.uillinois.edu

We look forward to serving you!

University Student Financial Services and Cashier Operations USFSCO New Student Orientation http://paymybill.uillinois.edu