Transcript Employee Participation Midcounties - Co

Employee Engagement
The Midcounties
Co-operative
Trish Poole - GGM Personnel & Community
Colleague Engagement
• Engagement encompasses positive
attitude held by employees to the
organisation and its values.
• Engaged employees are aware of
business context - work with Colleagues to
improve performance within the job for the
benefit of the organisation.
Institute for employment studies
What & How
The “Steering Wheel” drives
WHAT we do in the Society
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Co-operating to make a
difference.
Working together as one
winning team.
Putting customers first.
Better, simpler and cheaper.
Making profits to deliver our
co-operative goals.
The “Values” drive HOW we do things
Midcounties DOES business by demonstrating
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D
Democracy
Ensuring the views of our membership are
reflected in the way we run the Society.
O
Openness
Being open, honest and fair in our dealings with
everyone we come into contact with.
E
Equality
Recognising the contribution that everyone
can make to develop the Society.
S
Social Responsibility
Reflecting our responsibilities to the wider
community in the way we conduct our business.
Democracy
Colleague Councils
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200 Colleague Council Representatives.
27 Group meetings per year.
2 Executive meetings directly with the CEO.
Colleague feedback, suggestions, ideas &
concerns.
• Annual Colleague Forum.
• Society membership.
Openness
Colleague Survey
• 95% response rate
(6700).
• 71 point Colleague
Engagement Score 2 point improvement
year on year.
Openness
Colleague Communication
• Monthly Core Briefs
• Team Talk
• Intranet
• Team Meetings
Equality
Opportunities for all
to reach potential
• Learning &
development
Strategy.
• Leadership Team
development.
• Go MAD – solution
focused thinking
Equality
Colleague focus group networks
• Diversity Focus
Groups
• Energy &
Environmental
Champions
• Charity Committee
Social Responsibility
• Integrate CSR – HR Strategy.
• Integrate key stakeholders
through involvement.
• Help people to have pride in themselves
and Midcounties Co-operative.
Social Responsibility - Community Funding
• £160,000 was
distributed last year
in approved grants,
annual grants and
through our
Community
Chequebook
programme.
Social Responsibility Volunteering
• During 2008/2009
Midcounties colleagues
participated in 22,365
volunteer hours.
• 1,788 new colleague
volunteers.
• 29.3% of Midcounties
colleagues have now
participated in community
activity.
• 3.4% employment
turnover in colleagues that
have volunteered.
Social Responsibility Community Projects
• Projects combine
higher levels of
funding and colleague
volunteering and
relate to our identified
key social issues of:
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Education
Health
Social Inclusion
Environment
External Recognition
2008/09
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Achievement of the CommunityMark.
Awards for Excellence Big Tick.
Re-accreditation of Rural Big Tick.
Oxford Times Business Awards.
Local CSR awards.
RFO ‘Gold’
Opportunity Now ‘Gold’
Measure Success
• “I have always believed it a privilege to work
within the funeral profession; over the last
couple of years I have come to realise that it
is also a privilege to work within the
Co-operative movement with it’s Values &
Principles”.
– Lynn Withey (Funeral Arranger)
Any Questions?