Transcript Alternative Response in CPSOct 01 2014

Alternative Response in CPS
Baltimore, Maryland
September 5, 2014
Family Engagement Breakout Presentation
Melissa Proctor, MSW, LCSW
Family Engagement Liaison
Casey Family Programs
[email protected]
1
Factors in Goal Achievement
Hubble, M., Duncan, B., & Miller, S. (1999). The Heart and Soul of Change. Washington, D.C.: APA Press
Family Engagement Research
• Wampold and Bhati (2004) have claimed
that a positive therapeutic relationship
explains as much as 60% of a treatment’s
success.
3
Family Engagement Research
Multiple studies show that effective family
engagement;
-reduces chances that parents will lose custody of their
children,
-hastens family reunification,
-increases the likelihood that parents will receive the
services they need, and,
-results in fewer subsequent reports of child maltreatment.
**from National Resource Center for Permanency and Family
Connections
4
Family Engagement Research
• What does research tell us about the importance of
building relationships? It says:
• The best predictor of positive outcomes for children
in child protection cases is relationships.
•
Relationship between the worker and other
professionals (foster parents, therapists, etc) and the
family.
•
Relationships between professionals.
•
Child safety is compromised when the various
professionals are not “on the same page”.
• **from Scott County MN Signs of Safety presentation
5
Tonier Cain video
• When you think about good family
engagement – what sticks out to you in
this video – opportunities, missed
opportunities, successes, etc.
• https://www.youtube.com/watch?v=mFPAq
7Bszac
• Full 55 minute video available at
healingneen.com. Watch it!!
6
KEY PRACTICE – relationship building
-
7
- WORKER ATTRIBUTES/BEHAVIORS Be non-judgmental
Treat the family as experts
Be creative and open-minded with
interventions/services
Be knowledgeable and helpful with
resources
KEY PRACTICE – relationship building
- WORKER ATTRIBUTES/BEHAVIORS –
- Give them time
- Be straight-forward and transparent
- Be a real person
- Advocate and educate
- Believe in the parent! Lend your ego!
8
Rise Magazine video
• Describe what worker traits you believe might make a
difference in your relationship with these specific parents
and how that might, in the best case scenario, positively
impact the children.
• Discuss how AR (vs. investigation) might have impacted
these cases differently.
• Point out specific things you notice about one of these
parent’s service providers that you feel is excellent family
engagement and explain why.
9
Video link
http://www.risemagazine.org/featured_storie
s/I_hope_my_judge_sees_the_good_in_me.
html?utm_source=Rise+August+21+2014&u
tm_campaign=RISE+8%2F21%2F2014&ut
m_medium=email
10
Other Family Engagement Approaches
KEY PRACTICE – relationship building
- Motivational Interviewing and Solution-Focused Questions
- Safety Organized Practice tools – 3 Columns, 3 Houses, Safety
House
KEY PRACTICE – building safety and support networks
- Family Finding & Engagement– Seneca search
- Family Safety Circle – Safety Organized Practice
- Parent Partners and Parent Support Groups
KEY PRACTICE – shared decision-making
- Family Group Conferencing
- Icebreaker Meetings
11
KEY PRACTICE – relationship building
- MOTIVATIONAL INTERVIEWING - P.A.C.E.-
12
•
•
•
•
•
•
•
•
•
Partnership
working together with mutual respect
Acceptance
absolute worth, accurate empathy, support autonomy,
affirm with attention, and verbal valuing
Compassion
looking out for families’ best interests
Evocation
elicit ideas and potential plans from families instead of providing
them
•
**from Early Head Start National Resource Center
KEY PRACTICE – relationship building
- MOTIVATIONAL INTERVIEWING – O.A.R.S -
13
•
•
•
•
•
•
•
•
•
•
OARS:
• Open-ended questions
(but not too many in a row)
• Affirmations
(labeled praise for adults, especially around
past successes, noticing strengths)
• Reflections
(active listening)
• Summaries
(long, organized reflections)
•
**from Early Head Start National Resource Center
KEY PRACTICE – relationship building
- SOLUTION-FOCUSED QUESTIONS –
•
•
•
•
14
Miracle Questions
Exception Questions
Coping Questions
Scaling Questions
Safety Organized Practice – 3
Columns
15
Safety Organized Practice – 3 Houses
16
Safety Organized Practice – Tia’s 3
Houses
17
Safety Organized Practice – Safety
House
Overview: This is your house in the future where you always feel safe.
Inner circle: Who lives with you in this house and what do you want everyone in
your safety house to do to make sure that you are always safe?
Outer circle around the house: Who do you want to come visit and when they
come to visit, what do you want them to do to help make sure you are safe?
Red circle to the side: Who shouldn‘t be allowed in?
The roof: What kind of rules will a house like this need to make sure you always
feel safe?
The path: If the beginning of the path means that you are feeling really worried
that (known danger) would happen again and the end of the path is where your
Safety House exists and you’re not feeling worried at all, where are you now?
What do adults need to do so you could be one step closer to this house?
18
Rules of the
SAFETY HOUSE
Who lives in my Safety
House (and what do they need to do
to help keep me safe)?
Who do I want
to visit?
Who don’t
I feel safe with?
And what do they
need to do to help
keep me safe?
Safety Path
(scaling)
19
Created by 10-year-old “Zoe” and Sonja Parker as part of planning for Zoe’s reunification.
KEY PRACTICE – Building Safety &
Support Networks
- Family Finding & Engagement– Seneca search
- Family Safety Circle – Safety Organized Practice
- Parent Partners and Parent Support Groups
21
KEY PRACTICE – Building Safety &
Support Networks
Family finding – often involves submitting
searches to locate the extended family
members, who have become distanced from
the parents and children, to engage them
around providing safety and support.
22
KEY PRACTICE – Building Safety &
Support Networks
• Safety Networks:
•
A good network has 8-10 members, working together
to assure child safety.
23
•
The network is important in maintaining child safety
and quickening the departure of CWS from the family’s
life. The goal is that the network will continue to be
responsible for child safety and well-being long after
CWS closes (“It takes a village to raise a child”).
•
**from Scott County MN Signs of Safety presentation
KEY PRACTICE – Building Safety &
Support Networks
24
KEY PRACTICE – Building Safety &
Support Networks
-Parent Partners – parents who have successfully
ended their involvement with child welfare
supporting currently involved parents to help them
navigate the system, locate and secure resources,
advocate for their needs and work effectively with
CWS and other service providers.
-Parent Support Groups – provide the same
benefits as parent partners through regular group
meetings.
25
KEY PRACTICE – Shared Decision
Making
Family Group Conferencing – a family
led process that allows the agency to
present concerns and the larger family
group to meet alone to develop their
own plan to address those concerns
and plan for the support and safety of
their family.
26
KEY PRACTICE – Shared Decision
Making
Family Group Conferencing video
https://www.youtube.com/watch?v=aB4ON_
6m95Q&list=PL0IJGrObfCRKkAFmYj3sDMJ
M8mI6ArjLU
27
KEY PRACTICE – Shared Decision
Making
Icebreaker Meetings - meetings
between birth parents, foster parents
and workers that occur shortly after
placement to create a positive working
relationship based on shared respect,
information, support and planning.
28
KEY PRACTICE – Shared Decision
Making
Icebreaker meeting video
https://www.youtube.com/watch?v=0k2U7_rj
OWo
29
Family Engagement Resources
--National Resource Center for Permanency and Family Connections –
Family Engagement, a web-based practice toolkit
http://www.nrcpfc.org/fewpt/
--Child Welfare Information Gateway – articles and resources on family
engagement
https://www.childwelfare.gov/search/search_results.cfm?csrfToken=1e3
02bb81166bc9e2c705a2b13363d314129&q=family+engagementhttps:/
/www.childwelfare.gov/search/search_results.cfm?csrfToken=1e302bb8
1166bc9e2c705a2b13363d314129&q=family+engagement
--UC Davis Training Academy, Motivational Interviewing in Child
Welfare Services – introductory guide to using MI in practice
http://humanservices.ucdavis.edu/Academy/pdf/131211.pdf
30
Family Engagement Resources
---UC Davis, Northern California Training Academy, Safety Organized
Practice Resource Library – tools and resources on Safety Organized
Practice
http://safetyorganizedpractice.blogspot.com/p/resource-library.html
---Seneca Center, Nation Institute for Permanent Family
Connectedness – information, tools and resources on family search
and engagement
http://www.familyfinding.org/
---UC Davis Resource Center, information and training resources on
Parent Partners
http://humanservices.ucdavis.edu/Resource/Parent/index.aspx
31
Family Engagement Resources
---Child Welfare Information Gateway – information and resources on
parent support groups
https://www.childwelfare.gov/preventing/programs/types/support_group
s_resources.cfm
---Kempe Center, National Center on Family Group Decision Making –
articles, tools and resources on FGDM
http://www.ucdenver.edu/academics/colleges/medicalschool/departmen
ts/pediatrics/subs/can/FGDM/Pages/FGDM.aspx
---Annie. E. Casey Foundation, Resources for Holding Icebreaker
Meetings Between Birth and Foster Parents – information, resources,
toolkit for Icebreaker Meetings
http://www.aecf.org/blog/resources-for-holding-icebreaker-meetingsbetween-birth-and-foster-parents/
32