Transcript Best Practices in Embedding Sustainability in Financial

Catalyzing a Shared Sustainable
Future
Namita Vikas,
President & Chief Sustainability Officer
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YES BANK: The journey so far…
Empowering Business through Professional Entrepreneurship
 YES BANK - Outcome of Professional
Entrepreneurship of Dr. Rana Kapoor
the Founder, Managing Director & CEO
and highly competent top management
team
 Only ‘Greenfield’ private sector bank
 Emerged as a Full Service Commercial
Bank - 4th Largest Private Sector bank
 Highest Standards of Governance &
Management Framework
Branding - Focus on Service Excellence, Positivity & Growth
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YES BANK: The journey so far…
Empowering Business through Professional Entrepreneurship
Vision
To be recognized as the Best Quality
Bank of the world in India by 2015
• To
provide
Banking
customers
a Consistent Superior
Experience to all its
• To
be a long term partner with all
stakeholders particularly customers by
creating & sharing value
• To be a solid and trusted financial trust
mark led by an exceptional top/senior
management team
• To
build the “Professional’s Bank of
India”
Branding - Focus on Service Excellence, Positivity & Growth
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Version 2.0
March 2013- On the road to Version 2.0 - 2015
12,750 employees
“The Professionals’ Bank
of India”
7,024 employees*
900 Branches
2,000 ATMs
430 Branches*
951 ATMs*
Advances–$ 16.69
billion*
$7.84 billion *
Balance Sheet–$25.03
billion*
Deposit base–$20.86
billion*
$11.18 billion*
$16.69 billion*
*-Stock take 31st March 2013
Target RoE
Target RoA
:
:
22- 24%
1.5 – 1.75%
24.8 % *
1.5 % *
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Vision to become “THE BEST QUALITY BANK OF THE WORLD IN INDIA”
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YES BANK: The journey so far…
Empowering Business through Professional Entrepreneurship
A Differentiated Approach
Vision
Professional Entrepreneurship
ToOwner–Manager–Partner
be recognized as the
Best Quality
Model
Bank of the world in India by 2015
Customer Centric Approach
Superior
structuring
to
To provide
a capabilities
Consistentleading
Superior
client
focused solutions
Banking
Experience to all its
•
Knowledge
customersBanking
Focus on sunrise sectors of the Indian
To be a long term partner with all
economy
•
stakeholders
particularly customers by
Creative
Technology
creatingof&world-class
sharing value
Delivery
banking solutions
•
Service
To be aExcellence
solid and trusted financial trust
Superior
&
products top/senior
& services
mark led Customized
by an exceptional
management
team
Responsible
Banking
Mainstream
sustainability
within business
To build the
“Professional’s
Bank of
Operations
•
India”
Branding - Focus on Service Excellence, Positivity & Growth
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Responsible Banking
Vision
“YES BANK - Be the Benchmark Financial Institution for
Sustainability”
Mission
Link Sustainable Development with stakeholder value creation
through innovative business solutions and services
&
Weave sustainability principles into YES BANK’s core business
strategy and processes
Deliverables
Deliver Positive socio-environmental Impact—internal and external
Enhance YBL visibility and influence in sustainability space
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YES BANK Stakeholders
MULTILATERAL
ORGANIZATIONS
•Board Member of the UNEP-FI Banking
Commission steering Committee
•Jointly Developed a Sustainable Finance
model with UNEP – FI
INDUSTRY BODIES
EMPLOYEES
•Sustainability Training – Instituting
internal practices, external initiatives, new
business lines and training/capacity
building
•The Responsible Times – Connect with
employees on sustainable themes a
monthly newsletter is circulated called
‘The Responsible Times’
•Sustainability Series – A knowledge
exchange platform that generates dialogue
between employees, sustainability
practitioners & social entrepreneurs
Leading Board member:
•ASSOCHAM
•FICCI
•CII-ITC
•TERI
CUSTOMERS &
COMMUNITY
•YES COMMUNITY, is the Bank’s
community engagement initiative
wherein all branches serve as ‘choupal’
or knowledge exchange platform for
clients to discuss local social &
environmental issues
BUSINESS PARTNERS
•Business partners are screened against
Bank’s Environment & Social Policy (ESP)
which lays down guidelines for business
partner selection
CIVIL SOCIETY
•Engages with Civil Society to develop
well informed content for internal &
external sustainability engagement
programs (Volunteering & YES
COMMUNITY)
•Social Deposit Account, a retail banking
product, is an example of partnering with
civil society, to develop innovative
Banking products
SUPPLIERS
•Vendor agreement includes a 300 page
document that contains YBL stipulated
clauses on human rights & ethical
business practices
INVESTORS
ACADEMIA
REGULATORS
•The Annual Report, the Environmental &
Social Policy, Business Updates as well as
the Shareholding Pattern as of March 31,
2013 have been uploaded on the YES
BANK website (www.yesbank.in)
•Authored numerous
publications in partnership
with premier academic
institutions
•Knowledge reports have
been authored by various
business units
•Compliant to all RBI &
SEBI regulations, directives
& notifications
•Occasionally collaborates
with regulatory authorities
to host financial literacy
workshops for clients
GOVERNMENT
•YES BANK has dedicated teams like
Strategic Initiatives & Government
Advisory (SIGA) , Government
Relationship Management (GRM) &
Responsible Banking that specifically
manage relations with government
bodies through policy advocacy
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Approach
Impacting Environment & society through Innovative solutions
Proactive investments for Environmental & social Outcomes
Mainstreaming Sustainability amongst stakeholders
Adopting Sustainable Best Practices
Reporting on Sustainable Performance
Leveraging Human capital
YES FOUNDATION
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Impacting Environment & society
through Innovative solutions
• Approximately 9 million manhours of productive wage
earning time saved
•$136.29 million worth
transactions in FY2012-13
YES MONEY
•Remittance service for unbanked & underbanked population of India
YES SAHAJ
•Cost effective & scalable Mobile transaction
solution—Micro-ATM model
YES LEAP
•Credit, saving & insurance facilities to SHGs
through NGOs acting as Business
Correspondents of Bank
Microfinance Institutions & Affordable
Housing Group (MIAG)
• Making credit available to BOP
Inclusive & Social Banking
I
M
P
A
C
T
•Brought financial services to
rural households
•$3.56 million worth
transactions in FY2012-13
•Extended Financial Inclusion to
over 72000 households
•$1.67 million in savings linked
SHGs & $26.03 million in credit
linked SHGs
•Impacted 3 million low income
borrowers
•In FY2012-13, MIAG extended
funding to 2 developers & 5
HFCs
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Impacting Environment & society
through Innovative solutions
BC
SBI
ICICI
AXIS
BC
HDFC
BC
CBI
BOB
385000 unique Txns
BC
BOI
2.13 Million Users
$136.29 million Remitted
PNB
16,468 Bank Branches
BC
Canara
IDBI
BC
UCO
CITI
BC
SCB
BC
Corporation
Vijaya
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Impacting Environment & society
through Innovative solutions
• Approximately 9 million manhours of productive wage
earning time saved
•$136.29 million worth
transactions in FY2012-13
YES MONEY
•Remittance service for unbanked & underbanked population of India
YES SAHAJ
•Cost effective & scalable Mobile transaction
solution—Micro-ATM model
YES LEAP
•Credit, saving & insurance facilities to SHGs
through NGOs acting as Business
Correspondents of Bank
Microfinance Institutions & Affordable
Housing Group (MIAG)
• Making credit available to BOP
Inclusive & Social Banking
I
M
P
A
C
T
•Brought financial services to
rural households
•$3.56 million worth
transactions in FY2012-13
•Extended Financial Inclusion to
over 72000 households
•$1.67 million in savings linked
SHGs & $26.03 million in credit
linked SHGs
•Impacted 3 million low income
borrowers
•In FY2012-13, MIAG extended
funding to 2 developers & 5
HFCs
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Proactive investments for Environmental
& Social Outcomes
• Sustainable Investment Banking (SIB)
– Mainstreaming clean technology, water & waste
management investments
– Alternate Energy & Environment Advisory
– Social Enterprises & Rural Advisory
– Knowledge Banking
• IFC PE Fund for Development of North-East India
– Improve economic & social conditions of under-developed
North-East Indian States
– Focus Sectors: Tourism & Hospitality, Food &
Agribusiness, Infrastructure, Healthcare, Education &
Livelihood Creation and Affordable Housing
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Mainstreaming Sustainability amongst
stakeholders
YES COMMUNITY
Sustainability Research Initiatives
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Mainstreaming Sustainability amongst
stakeholders
YES BANK’s Associations
Evangelizing & Influencing
•
Environmental, Social &
Governance (ESG)
– Founder member of Responsible
Investment Research
Association(RIRA) to propagate ESG
research in Indian context
•
•
Triple Bottom Line Reporting
Natural Capital Initiative
Associated Chambers of Commerce (ASSOCHAM)
The Banking Codes and Standards Board of India (BCSBI)
Carbon Disclosure Project (CDP)
Clinton Global Initiative (CGI)
Confederation of Indian Industry (CII)
Federation of Indian Chambers of Commerce and Industry
(FICCI)
Indian Banks’ Association (IBA)
Indian Center for Corporate Social Responsibility (ICCSR)
Indian Institute of Corporate Affairs (IICA)
PHD Chamber of Commerce and Industry (PHDCCI)
Responsible Investment Research Association (RIRA)
The Energy Research Institute – Business Council for
Sustainable Development (TERI BCSD)
United Nations Environment Program – Finance Initiative
(UNEP-FI)
United Nations Global Compact (UNGC)
US India Business Council (USIBC)
World Economic Forum (WEF)
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Adopting Sustainable Best Practices
Within
•
•
•
•
•
•
Environmental & Social Policy
Environmental Management System
Infrastructure Management
Employee Grievance Redressal – My Voice
Technology Initiatives
War on waste –Reduce, Reuse, Recycle
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Reporting on Sustainable Performance
• United Nations Global Compact (UNGC)
– First Signatory in India to the UNGC
– Moved from Learner’s platform to GC Active level
• Carbon Disclosure Project (CDP)
– One of the first signatories to CDP from India
– Maintained its “Band A” position & stood a joint 5th
among 57 Indian organizations in 2012
• Global Reporting Initiative (GRI)
• United Nations Environment Programme
Finance Initiative (UNEP FI)
– Banking Commission Board member
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Reporting on Sustainable Performance
• Step towards being Carbon
Neutral
– Material gifting to environment
friendly platform
– To support UNEP’s billion tree
campaign & WWF’s Cities for
Forests campaigns planted over
8000 trees & gifted over 2,500 ecertificates on behalf of
stakeholders
– An approximate offset of 154.48
tons of carbon
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Leveraging Human Capital
• Employee Engagement
– YES i CARE
– YES CONNECT
– Joy of Giving
•
•
•
•
Social Deposit Account
Employee Payroll Giving
YES School of Banking
Project Udaan
– Access to employability in affected states of India
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YES FOUNDATION
Build “an Empowered and Equitable India”
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YES FOUNDATION
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YES FOUNDATION
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In conclusion
Best Practices in Embedding Sustainability in
Financial Institutions
Impacting Environment & society through Innovative solutions
Proactive investments for Environmental & social Outcomes
Mainstreaming Sustainability amongst stakeholders
Adopting Sustainable Best Practices
Reporting on Sustainable Performance
Leveraging Human capital
YES FOUNDATION
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THANK YOU
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